Thecharliespaw Reviews 4

Made in China
Shipped from China

⚠️ WARNING TO PET PARENTS ⚠️

Do NOT buy this product if you care about where your pet's supplements are manufactured.

I purchased the Advanced Lumps and Bumps Care supplement for my dog and was completely misled about the origin of this product. Their branding, website, and US return address (Illinois) all give the strong impression this is an American company selling a domestic product.

When I received my shipping confirmation, the tracking number told a very different story — the package was shipped directly from CHINA.

This is not just disappointing, it's deceptive. Country of origin matters enormously when it comes to pet supplements. Quality control standards are not the same, and as pet parents we deserve to know exactly what we are giving our animals and where it comes from.

And good luck trying to contact them about it. Their website contact form puts you in an endless "prove you're human" loop and never actually lets you submit anything. I had to hunt down their direct email address just to reach out — and who knows if they will even respond.

I have requested a full refund and will be filing a complaint with the FTC and Better Business Bureau.

If you are looking for a legitimate, transparent, USA-made mushroom supplement for your dog's lumps and bumps — look elsewhere. There are honest companies out there that actually disclose where their products are made and make themselves accessible to their customers.

It took about a month to receive product. I no longer want it but they don't have customer service. I've emailed them at least 8 times and have had no response.
It's a scam, don't buy!

I contacted the company after seeing that this was being shipped from China (China has a history of using subpar ingredients in pet products). I told them I was going to send this item back and I wanted a shipping label. The email I received said they do not provide shipping labels and to rethink the return as it will be very expensive to ship back. The email also said they can assure me this is made in the US. 1. Their website specifically says they will provide return shipping labels. 2. I have tracking information that this item shipped from China, that this item had to go through US Customs on its way into the country from China. The person has since ghosted me and finding any company information on this company is next to impossible. The only thing I found was a trademark registration by a Jianfeng Sun with no location. Trademark registration applied for at the end of March 2026.