As usual Bala was able to take my order and although Christmas isn't here yet I know the order will be delivered on Christmas Eve and will be perfect! Thank you so much Bala and Penny. I am so glad i... See more
Company replied
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As usual Bala was able to take my order and although Christmas isn't here yet I know the order will be delivered on Christmas Eve and will be perfect! Thank you so much Bala and Penny. I am so glad i... See more
Company replied
I ordered from this lovely chocolate shop to deliver to a recipient who is local to the shop. The owners went above and beyond to get the order delivered quickly even though they were about to go on h... See more
Company replied
This was a great experience. It was educational, fun, interesting and we got to try making chocolate in moulds. We had a little quiz and a hot chocolate and got to take the chocolate home that we made... See more
Company replied
The chocolate cellar's products are always delightful, and quite often so pretty you don't want to eat them! Especially love the unusual flavour combinations. The owner is lovely and always chatty and... See more
Company replied
The Chocolate Cellar specialises in hand crafting chocolates to make little luxuries for the everyday. A perfect treat as a gift or as a personal indulgence.
The Stables, Gladstone Hall Road, Port Sunlight , CH62 4YA, Wirral, United Kingdom
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Order and delivery very quick.
High quality products always from the Chocolate Cellar.

Reply from The Chocolate Cellar

Reply from The Chocolate Cellar
Always punctual with deliveries, staff are friendly and helpful, product is excellent.

Reply from The Chocolate Cellar
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