Thecircularcompany Reviews 

8
TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

8 reviews

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3.6

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(8)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

The hp laptop was exactly as advertised

They were very considerate and professional, i got a good buy. I'm sure that I'll be enjoying this hp laptop for a while, because it was exactly as advertised, great working condition and it arrived just when they said it would 👍

July 11, 2026
Unprompted review
Thecircularcompany logo

Reply from Thecircularcompany

Hi Alaba,

Thank you very much for your wonderful review! We’re delighted to hear that the HP laptop arrived on time and matched the description exactly. It’s great to know you’re happy with your purchase and our service.

We truly appreciate your trust and hope you enjoy your laptop for many years to come. If you ever need any assistance, we’re always here to help.

Kind regards,
The Circular Company

Rated 4 out of 5 stars

I bought a Lenovo Thinkpad

I bought a Lenovo Thinkpad.
Condition was great.
The first shipment was lost in transit (or not shipped - I'm not sure). However, after contacting the sellers a new unit was shipped immediately..
Overall a good experience. Will probably use the company again.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent refurbished tech with real…

Excellent refurbished tech with real peace of mind
I bought a refurbished Dell Latitude 5430 from The Circular Company and I couldn’t be happier. The laptop arrived very well packaged, in excellent physical condition, and with a battery health of 92%. Everything works perfectly — fast performance, no issues at all.
What really impressed me was the professional testing and 12-month warranty. You can clearly see they care about quality. The keyboard layout I requested was correctly installed, and the whole process (from ordering to delivery) was smooth and transparent.
Shipping from Belgium to my country was fast, and the laptop even came with a clean Windows installation. It feels like buying new but at a much better price — and much better for the environment.I highly recommend The Circular Company

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs.

Avoid this company at all costs.

I purchased a refurbished laptop through Refurbed.ie, which was supplied by The Circular Company. It arrived in a dirty, damaged, and faulty condition. The device was clearly not properly checked before being sent out.

When I returned the laptop due to the faults, it was sent back to them in good faith. However, it then took a further 3 weeks of constant chasing just to get the courier (FedEx) arranged to return the faulty laptop, which I had to help organise myself. The entire process was made unnecessarily difficult. I had to repeatedly chase updates and deal directly with the courier, with very little support provided.

Despite this, The Circular Company are now attempting to blame me for “damage during return transit.” This is completely unacceptable, especially considering:
• No return packaging instructions were provided
• I had to organise shipping myself
• The item was returned because it was faulty on arrival

They have refused to take responsibility and instead tried to charge additional costs to repair a device that should never have been sent out in that condition.

They still have my money and are refusing to issue a full refund.

This has been an extremely frustrating and stressful experience, with constant delays, poor communication, and a complete lack of accountability.

I would strongly advise anyone considering buying refurbished electronics to think twice before dealing with this company. If something goes wrong, do not expect fair treatment or proper customer support.

February 28, 2026
Unprompted review
Thecircularcompany logo

Reply from Thecircularcompany

We are sorry that this case resulted in such a frustrating experience for you.

Our records showed that the returned device arrived with physical transport damage that was not present at dispatch, which led to a dispute regarding responsibility during the return process. Nevertheless, to resolve the matter as quickly as possible, a replacement device was ultimately provided and delivered successfully.

We acknowledge that the communication and return experience did not meet the standard we aim to provide, and we have since reviewed our internal handling procedures for similar cases.

Kind regards,
The Circular Company

Rated 5 out of 5 stars

Amazing experience ordering here!

I recently bought a refurbished laptop from Circular, and I couldn’t be happier with the experience. The vendor was incredibly responsive and helpful from start to finish — truly outstanding customer service. Every question I had was answered quickly and professionally, and I felt well taken care of throughout the entire process.

The laptop arrived in excellent condition, exactly as described. It works perfectly and looks great. You can tell that Circular takes quality and customer satisfaction seriously.

I highly recommend Circular to anyone looking for a refurbished laptop. These people are reliable, professional, and genuinely care about their customers. I’ll definitely be coming back for future purchases. Five stars all the way!

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a laptop from the…

I recently purchased a laptop from the Circular Company and i’m very satisfied. The device is in excellent condition, performs smoothly, and was delivered quickly with great safe packaging. It’s a smart and eco-friendly choice, and the customer service was helpful and responsive. I highly recommend the Circular Company for quality refurbished laptops and their service.

May 28, 2025
Unprompted review
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