The Cleaning Doc Reviews 171

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high-quality results, often noting that their items, including designer garments and coats, were returned looking brand new. Many appreciate the quick turnaround times and the staff's clear, honest communication regarding the cleaning process and potential outcomes. Reviewers frequently highlight the company's ability to remove stubborn stains that other dry cleaners couldn't handle, saving valuable and sentimental items. The professionalism and attentiveness of the staff are also commonly mentioned, with many expressing their intent to use the service again for their premium clothing.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the excellent and fast service. Many... See more

Product

Customers consistently note positive experiences with product. Many reviewers express delight, stating that... See more

Quality

People report positive experiences with quality. Customers are consistently delighted with the results, often... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Massive thanks to The Cleaning Doc for the super quick service. My Stone Island Had Lost Its puffer, They did they magic & fully revamped and finally had its puff back like NEW, honestly the quality a... See more

Rated 5 out of 5 stars

Sent a Canada Goose coat to be cleaned. I was a bit unsure about sending it, but it had a stain on I couldn’t remove and they were very responsive and I read good reviews. They provided very clear ins... See more

Rated 5 out of 5 stars

Gave them my canada goose coat on tuesday which had a lot of soiling hadnt been washed since i purchased it just recieved it back today and wow what a big difference looks like its a brand new coat. A... See more

Rated 5 out of 5 stars

The people were clear with their communication. I sent 2 Ami Paris jumpers and a Moncler Maya which were returned to me cleaned to the point where I thought they sent me brand new items. The people... See more


Company details

  1. Dry Cleaner

Written by the company

The Cleaning Doc is your designer dry cleaner. we keep your clothes looking their best. With our pick-up and drop off service, we use the best techniques to bring back that gorgeous gleam, eradicating whatever problem caused these stains…believe us when we say these stains will not last any longer than they have to!


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Using Cleaning Doc and my thoughts


I recently used Cleaning Doc for my clothing items, and I couldn't be more pleased with their services. From the moment I dropped off my clothes, I felt confident that they were in good hands. The staff was incredibly professional and attentive, ensuring that every detail was taken care of. My clothes came back looking spotless and well-cared for, exceeding my expectations. I trust Cleaning Doc completely with my garments and will definitely be using their services again. Highly recommended!

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Best in the business at what they do

Best in the business at what they do, Bobby and the team couldn’t have been more helpful. Had my coat sent back to me within 6 days looking brand new again. Will definitely be using them in the future.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

The cleaning doc provides amazing…

The cleaning doc provides amazing service! They explained the process of what will happen to my coat and how they clean it and how long each process takes. Bob was really helpful and explained why they clean the coat in certain ways, he also explain the best way to send my coat so it gets there safe and how they return it safely to. I didn’t expect them to be able to clean my coat as well as they did. Will definitely use the cleaning doc again!

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Coat is like new

I found the cleaning doc on instagram, sent my Canada goose coat to them. They were quick and professional updating me all the way throughout the process. My coat was white and had really bad stains, makeup, spills and what looked like grease on the arms. It also looked off white where i put it in the washing machine to try and clean it myself and the black dye leaked through to the front.
I wasn’t expecting it to come up as clean as it did.
It looks like the day i got it.
Would definitely use them again for my coats and will be sending off some trainers to them soon

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Prada coat

I came across the cleaning doc on instagram and used their service for a coat and it came out like brand. Their communication is amazing. I’d be using their service again.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Looks brand new again!

Sent in a gallery department shirt with a few light stains, the guys at The Cleaning Doc did a great job getting them out and made it look brand new again! Great communication from the guys and got my item back within 3 working days.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent people

Excellent people, talked me through the whole process. Sent updates and all. Definitely coming back with all my things. Vouched!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service- highly recommend

Brilliant service- kept me in the loop from beginning to end and gave updates on my item.
My bag wasn’t in use for ages but thankfully I can use it again!
Would highly recommend

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Always the best service

I take all of my designers clothes here and they always come back looking brand new i recently gave them 4 pairs of shoes and the suede on my Louboutins and my other shoes came back brand new. The service is always A* and I receive everything back promptly. Can’t fault.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I couldn’t recommend The Cleaning Doc enough! Quick and efficient service with excellent communication. They removed an espresso martini stain out of a very delicate dress so they have exceeded my expectations.

March 3, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

Excellent company. Helped remove several stains and item returned looking much better. Very honest and transparent throughout. Will definitely be back and recommend to all. Thank you!

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

TheCleaningDoc

TheCleaningDoc, amazing service and kept me updated with my jacket & trainers. Amazing job on both, exceeded my expectations by far. Highly recommended !!

March 8, 2024
Unprompted review

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