Item did not work
Item did not work. It did not make any sound.so unable to use
Tired to contine support in sales department and tbo answer so unable to return item
Awful customer service
December 11, 2024
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
At Clomfy™ the customer comes first! Therefore we'd like to display our customers' experiences on TrustPilot. We take pride in our customer service and we sincerely hope all of our purchasers have nothing but positive feedback! Unfortunately some complications are unavoidable, but we are here to help! If there's any issues, our team will be happy to help you and find an appropriate solution.
Contact info
Marktstraat, 3680, Maaseik, Belgium
- +32486431423
- support@theclomfy.com
- theclomfy.com
2.5
Poor
9 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product was faulty and would not work…
Product was faulty and would not work on Christmas Day for my grandson. I contact a customer advisor and was told I would get a replacement and a new delivery confirmation email but have received nothing very poor all round should have known better to shop online through Facebook bad service please don’t use
December 7, 2024
The koala almost blew up the first time…
The koala almost blew up the first time I put my batteries in, but the second time it was fine and it still is now.The koala sings loudly and makes random noises which discomfort you while sleeping with it, as there is no off switch or volume switch to turn the music off or down I wouldn’t recommend sleeping with it but it’s nice and relaxing too lay with it and it also eases your mind.
December 13, 2024
my order is still not here!
I haven't received my order yet and I'm really pissed off because there was different information on it before I ordered and I haven't included anything yet!!
December 7, 2024
I still didn’t receive the package and…
I still didn’t receive the package and it is Christmas already
December 11, 2024
Great customer service
Great customer service, overall very good experience.
December 21, 2024
Unprompted review
Reply from Theclomfy
Hi Barbara, we're sorry to hear you haven't received your package yet. I have just looked at your order and contacted you via e-mail. Please follow up if you have any other questions.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.