Cloud Slides Reviews 350

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently describing them as incredibly soft, comfortable, and supportive, often comparing the feeling to walking on clouds or marshmallows. Many appreciate the quality and anti-slip design, finding them perfect for various activities from lounging at home to running errands. The delivery service is frequently highlighted as fast and efficient, adding to a positive overall shopping experience. However, some people were dissatisfied with certain aspects of their orders, citing issues with billing, additional costs, or order fulfillment. A few customers also experienced problems with sizing, finding the slides either too wide, too small, or not fitting properly, and some noted that the quality felt cheap or mediocre, with linings detaching quickly.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting its comfort and softness. Many customers... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the premium feel, durability, and... See more

User experience

Clients share positive opinions on user experience, highlighting the product's simple yet effective design... See more

Order

People report ambiguous experiences with their orders. Many customers express satisfaction, praising quick... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm not exaggerating when I say these are like walking on clouds. I've had persistent foot pain for months, but the thick, cushioned EVA foam on these slides provides instant relief. They're incredibl... See more

Rated 5 out of 5 stars

I bought Slides from The Cloud Slides, and WOW... every step feels like pure comfort. The cushioning and anti-slip design make daily wear relaxing. The outstanding support keeps my feet feeling great... See more

Rated 5 out of 5 stars

I absolutely love my Cloud Slides! They've become my go-to footwear for everything—lounging at home, running errands, and even at the pool. They're surprisingly stylish and go with everything. Plus, t... See more

Rated 5 out of 5 stars

As professional truck driver im always in heavy stealcap boots.. after along hard day there is no better soothing feeling than slipping into a pair of clouds.. relaxing I owe 5 pairs.. the best sli... See more

Company replied


Company details

  1. Shoe Store

Written by the company

TheCloudSlides.com OFFICIAL - Original Cloud Slides with 4.5cm arch support reduce foot pressure. Loved by 950K+ customers worldwide. As featured on social media. Beware of fake copies sold elsewhere. Free shipping USA/CA/AU/EU. Shop authentic!


Contact info

4.0

Great

TrustScore 4 out of 5

350 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Run away, now

Run, run, run from this seller. I ordered a size 11 slipper and received a size 5. So far, no problem. Everyone makes mistakes. However, when trying to get the problem corrected, I had to send 8 emails simply asking for/demanding a refund. This company continued to "slide" to other options, at one point telling me that they would offer a replacement for 50% off. Can you imagine paying 50% more to get the item you ordered in the first place? By the end of a 12 day give and take in which I asked for a refund every time, I was informed that no refund could be granted because the slippers were not in the same condition as when they were shipped. What? They were 6 sizes too small, how could I have worn them anywhere? I couldn't believe it.

I was asked to send documenting pictures on three separate occasions. Apparently, they thought I was trying to rip them off for a $44 item. Very insulting. I cannot stress too strongly how disreputable this company is. Think once, twice, three times about ordering from this company. Their customer service is abysmal. If you decide to buy anything from them, make sure you do it through Amazon and use a credit card to allow for a path to get a refund. But the better option is to find a similar item elsewhere. Good luck!

March 13, 2026
Unprompted review
Cloud Slides logo

Reply from Cloud Slides

Hi Craig,

We’re really sorry to hear about your experience and truly appreciate you taking the time to share this.

Receiving the wrong size and then going through a frustrating support process is absolutely not the experience we want for our customers. We understand how disappointing this must have been, especially when you were simply trying to resolve the issue.

In some cases, our team may request photos to verify items and ensure the correct resolution, but we’re sorry if this process felt excessive or frustrating. That’s not our intention.

We would really like the opportunity to review your case and make this right. Please contact us at support@thecloudslides.com
with your order details so we can assist you directly.

Thank you again for bringing this to our attention.

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

These are so comfy

These are so comfy! I ordered a second pair

March 13, 2026
Unprompted review
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Reply from Cloud Slides

Hi Stephanie,

Thank you so much for your kind words! We’re really happy to hear you’re enjoying the comfort and even came back for a second pair 😊

That means a lot to us. We truly appreciate you taking the time to share your experience!

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

I ordered clogs from The Cloud Slides Slides

I ordered clogs from The Cloud Slides and loved how soft and comfortable they feel. Fast delivery was a bonus. Overall, a smooth and satisfying shopping experience.

March 10, 2026
Unprompted review
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Reply from Cloud Slides

Hi Mariana,

Thank you so much for sharing your experience! We’re really happy to hear that you’re enjoying the clogs and that they feel soft and comfortable.

It’s also great to know the delivery was quick and that your overall experience was smooth. We truly appreciate you taking the time to leave a review.

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

We bought kids slides from The Cloud Slides

We bought kids slides from The Cloud Slides, and they exceeded expectations. Lightweight, comfortable, and perfect for playtime. Quality feels premium and worth it. I found the experience overall.

March 10, 2026
Unprompted review
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Reply from Cloud Slides

Hi Luna,

Thank you so much for sharing your experience! We're really happy to hear that the kids slides exceeded your expectations.

Lightweight comfort and durability are exactly what we aim for, especially for active playtime. It’s great to know they’re working so well and that the quality feels premium.

We truly appreciate you taking the time to leave a review!

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

I got the fur clogs for winter & they…

I got the fur clogs for winter & they are warmer than i expected. The strap is handy when I need to run outside quickly. Super soft inside, but the fur does mat down a bit after a while. Still comfy tho.

March 5, 2026
Unprompted review
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Reply from Cloud Slides

Hi Rory,
Thanks so much for sharing this! We’re really happy to hear the fur clogs kept your feet warmer than expected, that cozy feeling is exactly what they’re made for during the colder months.

Glad the strap has been useful for quick trips outside too. And yes, the lining can naturally settle a bit over time with regular wear, but we’re happy to hear they’re still keeping things comfy.

Really appreciate you taking the time to leave a review!

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

The texture on the footbed of the…

The texture on the footbed of the Sandals with a Velcro Strap is aggressive enough to prevent slipping without causing discomfort. I appreciate that the buckles aren't just for show; they actually let me tighten the fit significantly when I'm walking up slopes.

February 20, 2026
Unprompted review
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Reply from Cloud Slides

Hi Mary,
Thank you so much for your detailed feedback, we truly appreciate you sharing this.

We’re glad to hear the textured footbed provides secure grip without discomfort, and that the adjustable straps help you achieve a more stable fit, especially on slopes. That functional support is exactly what this design is intended to deliver.

Thank you again for taking the time to share your experience!

— Cloud Slides Team ☁️

Rated 1 out of 5 stars

THIS COMPANY IS A SCAM!

THIS COMPANY IS A SCAM!! They are taking unauthorized money from my account to make purchases and they are also charging me a subscription for each month after I canceled the members.

February 18, 2026
Unprompted review
Cloud Slides logo

Reply from Cloud Slides

Hi Carrie,
We’re very sorry to hear about your experience - this is certainly not the standard we aim to provide.

Please note that Cloud Slides does not charge any unauthorized payments or subscriptions after cancellation. It’s possible there may be a misunderstanding or a charge from a different merchant with a similar name.

We’d really like to investigate this and resolve it for you as quickly as possible. Please contact our support team at support@thecloudslides.com with your order details or the email used at checkout, and we’ll review everything immediately.

Thank you for bringing this to our attention.

— Cloud Slides Team ☁️

Rated 4 out of 5 stars

Excellent slides though they do run…

Excellent slides though they do run about a half an inch small. I ordered a 10.5 which fit a little too small so I gave them to a family member and I’m now waiting for my size 11 to arrive. They’re very comfy and cushy and I’m excited to get my new slides.

February 12, 2026
Unprompted review
Cloud Slides logo

Reply from Cloud Slides

Hi Kris,
Thank you so much for your kind words - we’re really happy to hear you’re enjoying the comfort and cushioning of your Cloud Slides 😊

You’re absolutely right that they can run slightly small for some customers. We always recommend sizing up if you’re between sizes, and we’re glad your size 11 is on the way.

We hope your new pair fits perfectly and thank you again for sharing your experience!

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

The customer service (Kate) of cloud…

The customer service (Kate) of cloud slides is so helpful assisting me with my questions about my order and it doesn’t take a long time before I have an answer.

February 9, 2026
Unprompted review
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Reply from Cloud Slides

Hi Robert,

Thank you so much for your wonderful feedback, it truly means a lot to us.

We’re especially happy to hear that Kate was able to assist you quickly and clearly. Our support team always strives to make every Cloud Slides experience smooth and worry-free.

We really appreciate you taking the time to share this!

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

I got the beige ones for wearing around…

I got the beige ones for wearing around the house. They look a bit bulky on my feet, so I probably won't wear them out. But for cooking or cleaning, they are the most comfortable shoes I own.

February 9, 2026
Unprompted review
Cloud Slides logo

Reply from Cloud Slides

Hi Jane,
Thank you so much for sharing your experience, we’re really happy to hear how comfortable your Cloud Slides feel during everyday moments at home 😊

Our cushioned design can look a bit fuller on the foot, as it’s created to provide maximum softness and support. We’re glad they’ve become your go-to for comfort while cooking and cleaning.

We truly appreciate you taking the time to share this!

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

Really the best slides you can order

February 7, 2026
Unprompted review
Cloud Slides logo

Reply from Cloud Slides

Hi,
Thank you so much for your amazing feedback, it truly means a lot to us!

We’re thrilled to hear your Cloud Slides are the best you’ve tried. That’s exactly the comfort experience we aim to deliver every day.

We really appreciate your support!

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

As professional truck driver im…

As professional truck driver im always in heavy stealcap boots.. after along hard day there is no better soothing feeling than slipping into a pair of clouds.. relaxing I owe 5 pairs.. the best slides ever..

February 6, 2026
Unprompted review
Cloud Slides logo

Reply from Cloud Slides

Hi,
Thank you so much for sharing this, it truly means a lot to us.

We love hearing that your Cloud Slides bring real relief after long days in heavy work boots. That recovery comfort is exactly what they’re designed for.

And owning 5 pairs… that’s incredible support - thank you!

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

I've tried a few slides before

I've tried a few slides before, but these from The Cloud Slides are noticeably soft and comfortable. Delivery was quick and smooth. I'm pleased with the quality and plan to use them often.

February 5, 2026
Unprompted review
Cloud Slides logo

Reply from Cloud Slides

Hi Ava,
Thank you so much for your thoughtful feedback, we’re delighted to hear you noticed the softness and comfort of your Cloud Slides.

We’re also glad delivery was smooth and quick. We hope they continue to be your go-to for everyday comfort!

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

I'm so happy with my Cloud Slides…

I'm so happy with my Cloud Slides order. Delivery was very fast, and the shoes are soft and extremely comfortable. Perfect for relaxing at home or quick errands. I'll be ordering another pair soon!

February 5, 2026
Unprompted review
Cloud Slides logo

Reply from Cloud Slides

Hi Jeffery,
Thank you for your kind words, we’re so happy to hear you’re loving the comfort of your Cloud Slides.

It’s great to know they’re perfect for relaxing and quick errands. We’ll be ready when you come back for your next pair 😊

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

Great customer service

Great customer service! Shoes are very comfortable and the person loved them! Will buy again. Thanks

February 4, 2026
Unprompted review
Cloud Slides logo

Reply from Cloud Slides

Hi Joe,
Thank you for your lovely feedback, we’re thrilled to hear you’re happy with both the comfort and our customer service.

It means a lot to know they were loved and that you plan to buy again. We truly appreciate your support!

— Cloud Slides Team ☁️

Rated 5 out of 5 stars

Bought these for my foot pain

Bought these for my foot pain, and they help a bit. They aren't a miracle cure, but they definitely take the pressure off. The material is squishy but firm enough. Decent slides for the price.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Using slides saved me a lot of time…

Using slides saved me a lot of time during client presentations. The product offers clean layouts, easy collaboration, and fast loading. Everything worked as expected. Honestly, I found the positive experience quite refreshing

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a pair for my boyfriend and…

I ordered a pair for my boyfriend and that specific pair were too wide for his foot. After reaching out to customer service, they were more than accommodating. Veronika specifically went above and beyond to fix the situation and I was able to get 3 pairs for myself. I love my pairs. They have think cushions and make the perfect house shoes.

February 2, 2026
Unprompted review

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