thecomfyshorts.com Reviews 147

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, citing issues with incorrect sizing, poor quality, and items not matching descriptions. People also frequently encountered problems with their orders, including missing items, wrong products being sent, and extremely long delivery times. Reviewers consistently reported a lack of responsiveness from the company, with many emails and return requests going unanswered or only receiving automated replies. The return policy was a major point of frustration, as customers found it difficult to initiate returns or receive refunds, often discovering that returns needed to be sent to China at their own expense.

What people talk about most

Product

People report negative experiences with product quality and accuracy. Many reviewers received items that were... See more

Order

Users describe negative interactions with order. Many customers report issues such as receiving the wrong... See more

Response time

Customers consistently express frustration with the lack of response from customer service. Many reviewers... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers report receiving... See more

Return policy

Clients share negative opinions on the return policy. Many reviewers report significant frustration when... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It took me commenting on their social media post about receiving zero communication for 2 weeks about my purchase for them to respond. When I finally did get my shorts one pair fit but was the wrong... See more

Rated 1 out of 5 stars

Horrible customer service. Emailed and got very vague generic response. 6 weeks to receive. Not what I ordered. Good luck returning things. I purchased because I assumed it was an American company. No... See more

Rated 1 out of 5 stars

I can’t begin to say how frustrated I am! I should have read the reviews before placing an order. I ordered two pairs of shorts and when they arrived they were ABSOLUTELY HUGE! I immediately began ema... See more

Rated 1 out of 5 stars

I too would like to leave a zero star review at this point. As others have written, totally incorrect size. purchased as I have a small waist, 35" waist that should be a 29". Two automated replies... See more


1.2

Bad

TrustScore 1 out of 5

147 reviews

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Rated 1 out of 5 stars

SCAM

SCAM! Customer service never responds. I washed the shorts in cold water per the website instructions and they shrunk. It turns out the label says DRY CLEAN. Which saves me from having to wear these poorly-made shorts which are basically nothing more than cheap shapeware. Seriously, you look like you’re wearing underwear.

July 13, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM - DONT DO IT

I ordered and it wasn't right. I tried to send it back and get a refund and just kept getting the same BS auto response from their "customer support". I really wish there was a way to inform more people about this.

July 11, 2024
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews before…

I should have read the reviews before ordering! I ordered 2 pair of shorts almost a month ago. I have not received any updates and each time is email the "company" i get the same canned response. BUYER BEWARE and read reviews before ordering from any company, but especially this one!!

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

Agree with everyone else here -- SCAM

Agree with everyone else here. A complete scam. The address says California, but this is a company that ships directly from China. The shorts are super cheap in both look and feel.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

I have recently ordered four shorts…

I have recently ordered four shorts from this company almost two weeks ago expectantly waiting but it seems I have made a serious mistake. It's alarming how many bad reviews this company gets from unsatisfied customers which I was unaware of before I make my order. It's kind of like bolting the stable door after the horses have escaped. Please Comfy make a believer out of me else you outta close shop.

May 24, 2024
Unprompted review
Rated 3 out of 5 stars

WAY TOO LONG ON SHIPPING

The water resistant pants I ordered for my trip to iceland were great quality and good fit.

Only problem, it LITERALLY took two months to get my order!!!! I didn't have them for my trip but I live in a rainy place and I travel frequently so ill keep themso I won't EVER order from them again!!!

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

This Company really deserves NO STARS

This Company really deserves NO STARS. I'm thoroughly frustrated and disappointed. I have attempted multiple times to contact them about the shorts I purchased from them. I purchased 4 shorts all large and they were more like extra small to small. I normally wear medium to large. Even when comparing the larges side by side they were not even the same sizes... and the quality, the quality was not good. I would have never purchased these if I had seen them in public. This company will not stand by their product nor will they respond to you when you try contacting them. If you want to waste your time and money, be sure to buy from Comfy Shorts..... NEVER AGAIN!!!

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

09620202YV363772T This transaction…

09620202YV363772T This transaction number was an order for (2) shirts. On 01/29/24 I received one shirt that was supposed to be a 3XL. It might fit my 12-year-old grandson but I could not even get my arm in the sleeves. I would like to cancel the other shirt and get my money refunded but I guess that is not in the cards. Scam do not order.

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

Thecomfyshorts.com

The products in the picture are not what you get. The shorts I ordered are supposed to be cotton fabric but they definitely are not. I've been unable to reach customer service so I could return them. They have high jacked pictures from other websites pretending they are theirs. I'm so tired of being scammed out of money.

July 25, 2023
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

First it took six weeks for the items that I ordered to arrive. (from China). Then they were about two sizes too small by U.S. size charts, and the material was of very questionable quality. When I tried to return them, I had to contact Paypal in order to even get a return address from them to send my order back to. I spent $24.85 to return them to someplace in Canada (near Toronto). and then the package was returned as "UNDELIVERABLE...not at this address". Any Paypal was of no further help to get a refund as they said I got the product that I ordered. So, in total I am out $95.00....but I would like to advise you..DO NOT use this company. Total ripoff.

July 27, 2023
Unprompted review
Rated 1 out of 5 stars

Slow delivery, terrible product

Shorts took forever to be delivered, about 6 weeks. Finally received the shirts and they shrunk dramatically when I washed them. Not happy with product at all.

September 8, 2023
Unprompted review
Rated 1 out of 5 stars

Package has been in Los Angeles for 9…

Package has been in Los Angeles for 9 days and there have been no shipping updates for 5 days. Phone number is disconnected and customer service email gets bounced back bc 'it may contain a virus'

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

Trying to get help with a return/refund

I ordered blue shorts! When they arrived, they looked more green so I wanted to return them. I have sent at least 5 emails requesting help on how to return them for a refund. The 1st response asked for the order number which I gave to them. I haven't heard from them after that and any emails I sent after. I will never buy from them again. This has been around 2 weeks trying to get through to them.

August 29, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

First of all it took 6 weeks to get the product and it was NOTHING like it described. The materials were cheap - not Linen or Twill - as advertised. They were cut several sizes too small (a 3xL Men's were 26" inchest around....) Wrote the company and it was returned to me saying the link in my email contained a virus (it was a copy of their link to my product). PayPal has been unwilling to credit my money back or assist in flagging this company as the SCAM that it is. They copy pictures from reputable websites and pretends it is their product. DO NOT BUY!!!

August 25, 2023
Unprompted review

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