Thecooperway Reviews 170

Honestly, the best team you can ever get

Five star service from Paul sorting our buy to let mortgage at a great rate very quickly! Fully recommend.

We worked with Tom at Cooper Associates in obtaining our new mortgage offer, after previous disappointment elsewhere due to some complexities in our application. Tom acted quickly in finding us a new lender and remained diligent throughout the process. Tom was a pleasure to work with, he set our minds at ease quickly with his wealth of knowledge. The entire process has been a breeze thanks to Tom, and we will certainly remain returning customers. Could not have asked for better service through the process.

Just great, from the first point of contact all the way through to completion, Jacob the adviser who looked after us was brilliant, initially Jake found us his best deal, another company we were dealing with said they had a better deal, they were wrong! the deal via Cooper's over the term was cheaper and also with a better provider, Jake had superb knowledge of the market, we have sever phone calls and teams calls which were all very professional and made us feel relaxed and safe in the knowledge we were in good hands, our mortgage was secured with Jake doing all of the running around, once Jake had done his bit we were passed over to other members of the team to finalise the deal, all were great, then literally a couple of days ago when we picked up the keys, Jake called to say his, ask if we needed anything and that he would be there if we did,
we just could not be any happier,
Many Thanks

We recently got our first mortgage for our first house with Sam and he was amazing. We didn’t know what to expect going into it but Sam made us feel super comfortable and really made sure that we were happy before making any decisions. He worked incredibly fast and it felt like we were always a priority. His communication was great and kept us in the loop with everything going on. His professional network helped us secure other great services at discounted rates. He really is a credit to the company. We look forward to working with Sam and Cooper associates in the future.

Very professional service, friendly team with great knowledge ! Highly recommended !

Highly recommend. I was treated in a friendly and efficient manner. All advice was clear and well presented . Thank you

Originally I contacted 4 different mortgage brokers. Cooper associates have been the fastest, most reliable and most thorough with the information collected and given. Cannot fault them, they have been extremely helpful during the whole process. I would highly recommend!

Kate Mays was absolutely amazing to work with. She was very professional and was super helpful with everything. We couldn’t recommend her highly enough!

I recently worked with Oliver McGeown from the Cheltenham Office and couldn't have experienced a better process. Advice was clear, concise and flexible. Our mortgage application and offer was received within days. Clearly the advice from Oliver to get detailed information up front paid off. I'd highly recommend.

As first-time buyers, we were fortunate to have Oliver McGeown as our mortgage advisor. From the very first consultation last year, he took the time to explain everything clearly, making sure we understood what to expect and which documents to prepare. His approach immediately put us at ease and gave us the confidence we needed at the start of our journey.

When we finally found a property, Oliver was there every step of the way. He guided us through the paperwork required to secure the offer with the vendor and continued to support us throughout the mortgage application process, right up to completion. What makes Oliver stand out is his ability to find the best possible deals based on your personal circumstances, and his genuine commitment to ensuring everything goes smoothly.

He is always just a call or an email away, and his responsiveness is excellent. No matter how small the query, he is always ready to explain and reassure. His team at Cooper Associates also checks in regularly, making sure nothing is missed and that we have everything we need at each stage.

A particular highlight for us was Oliver’s support when the sales agent was being difficult. He stepped in to ensure our best interests were looked after, which shows how dedicated he is to his clients. His service is not only professional but also very personal, and you can feel that he genuinely cares about achieving the best outcome for you.

We are very happy customers and could not be more satisfied with the level of service we received. From start to finish, the process has been smooth, efficient, and stress-free thanks to Oliver and his team. We will certainly continue to work with him for our future mortgages, and we would not hesitate to recommend him to anyone looking for a trustworthy and outstanding mortgage advisor.

If you are looking for someone who is approachable, reliable, supportive, and truly works in your best interests, we highly recommend contacting Oliver at Cooper Associates.

I had a really good experince with Cooper Associates, they were the first company that called me and I went for and I don't regret it! They're goof and helping you get a good mortage if you're struggling yourself

It’s all a puzzle!! They gain your trust and then make you to invest more and add more and more and you wouldn’t be able to withdraw your funds , till I got help from 𝔎𝔩𝔲𝔪𝔭𝔢𝔰𝔱𝔢𝔯𝔰

Terri and the team have been so fantastic in supporting us. We had a bit of a tricky situation and a few false starts, which Terri helped us to navigate calmly and successfully.
We can't thank you all enough for the time and energy you gave to us. We had been unable to get a mortgage through high street lenders, but Terri got us a fantastic deal and we are incredibly happy and grateful.
Would recommend to anyone looking for friendly, efficient and successful brokering.
Thank you so so much!

I have no faith in trustpilot as a review site but had to write something after the fantastic experience I had.

I was recommended Cooper Associates when looking to buy my first place. Jarryd was my broker and he could not have been better. He truly went above and beyond for me.

I was constantly asking Jarryd questions throughout the entire process and he would nearly always get back to me same day, if not same hour.

I am self employed which I thought would make this process harder and so having someone so helpful was a life saver.

Thank you Jarryd!!

Fantastic service, great communication. Graham was so helpful and extremely knowledgeable.

A re-mortgage successfully completed in good time.
Terri was a pleasure to deal with throughout. I believe I was fairly advised and my needs very well understood. Everything went smoothly and exactly as Terri said it would. Great. Many thanks indeed.

Absolutely fantastic mortgage advisers! Jarrayd was brilliant start to finish, helped and kept in contact throughout the process of us purchasing our first home. Highly recommended!

Sam helped us to find a mortgage for our first home. Sam was informative, personable and very responsive to our queries.

Dale was the one that dealt with my mortgage and he was amazing. He regularly messaged me via WhatsApp. Giving me regular updates. And he was really good and explaining things to me when we had meetings for me to be able to understand as I have learning difficulties