TheCottageStore.com Reviews 

28
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I love my order, it came fast ,nothing was broken. I also recieved optimal personal care and felt like I was shopping in my small town. I was emailed within a half hour of placing my order. To b... See more

Company replied

Rated 5 out of 5 stars

Shipping was top notch! The item arrived very quickly, and in perfect condition. The item was very fragile glass, packed excellently to avoid breakage. It traveled across the entire country undamaged.... See more

Company replied

Rated 5 out of 5 stars

I did have a problem with my order. One of the lamp shades sent was incorrect, however it was resolved VERY quickly and efficiently. I would not hesitate ordering again from this company. The customer... See more

Company replied

Rated 5 out of 5 stars

I purchased replacement glass for my steeple lantern. The glass arrived much sooner than I anticipated (especially during the busy holiday shipping season), and it was well packaged to protect it fr... See more

Company details

  1. Furniture Store

Information provided by various external sources

Shop a variety of home decor styles and accents. A collection of styles and ideas include farmhouse, vintage, rustic, shabby chic, and hand-crafted one of kind items. A little vintage charm with a modern twist equals a good mix to inspire you


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.7

All reviews

(28)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Customer Service

I purchased replacement glass for my steeple lantern. The glass arrived much sooner than I anticipated (especially during the busy holiday shipping season), and it was well packaged to protect it from breakage. The quality was great and the cost of the glass as well as the shipping were very reasonable. I am looking forward to making additional purchases with The Cottage Store in the near future!

December 16, 2019
Unprompted review
Rated 5 out of 5 stars

Shipping was top notch

Shipping was top notch! The item arrived very quickly, and in perfect condition. The item was very fragile glass, packed excellently to avoid breakage. It traveled across the entire country undamaged.

May 4, 2019
Unprompted review
TheCottageStore.com logo

Reply from TheCottageStore.com

Hi Frank, thank you so much for shopping with us and leaving a review.

Rated 5 out of 5 stars

Great customer service

Great customer service, fast shipping and wonderful products.

April 30, 2019
Unprompted review
TheCottageStore.com logo

Reply from TheCottageStore.com

Hi Amy, thank you for leaving a review and shopping with us!

Rated 5 out of 5 stars

Happy Shopper

Very satisfied with our purchase as it was exactly as advertised.

March 6, 2019
Unprompted review
TheCottageStore.com logo

Reply from TheCottageStore.com

Hi Leanne, very happy to hear the truck planter met your expectations! Thank you for taking the time to leave us a review. It is very much appreciated.

Rated 5 out of 5 stars

Problem resolved

I did have a problem with my order. One of the lamp shades sent was incorrect, however it was resolved VERY quickly and efficiently. I would not hesitate ordering again from this company. The customer service was wonderful and the products I ordered were very nice.

March 5, 2019
Unprompted review
TheCottageStore.com logo

Reply from TheCottageStore.com

Hi Vicki, thank you for taking the time to leave a review. It is very much appreciated. I also appreciate your patience and understanding while we worked on sending you the correct lamp shade.

Rated 5 out of 5 stars

I ordered a rooster canister

I ordered a rooster canister, shipping was fast, it arrived on time, and the canister was well packaged. The canister was adorable, great addition to our kitchen.

February 24, 2019
Unprompted review
TheCottageStore.com logo

Reply from TheCottageStore.com

Thank you for the review. Good to hear the red rooster canister found a home!

Rated 1 out of 5 stars

My sign is bent in several places

My sign is bent in several places. When it was shipped there is nothing on the box handle with care, bendable or anything.

February 16, 2019
Unprompted review
TheCottageStore.com logo

Reply from TheCottageStore.com

Hi Mary, thank you for leaving a review. I am very sorry the sign is bent. I'll send a replacement out to you, call our vendor Monday, and get a review of the item. I'll get this taken care of and corrected one way or another for you. I do apologize for the condition of the sign on its arrival, not the experience I want my customers to have.

Rated 5 out of 5 stars

Great product and fast delivery…

Great product and fast delivery ,packaged well.
Highly recommend this company.

January 12, 2019
Unprompted review
TheCottageStore.com logo

Reply from TheCottageStore.com

Jacqueline, thank you for the review and recommendation. Great to hear that you are happy with the carriage clock. Enjoy your weekend!

Rated 5 out of 5 stars

I love the Bird & Birch 2 tiered stand

I love the Bird & Birch 2 tiered stand. Easy to put together. Does have some areas where the birch looks like it's loose or peeled off a little, but not enough to matter. I had fun finally decorating it for Christmas. That's about my second decor I've gotten done, lol...plus it's not to tall or wide. I put mine in the center of the dinning room table.

December 4, 2018
Unprompted review
TheCottageStore.com logo

Reply from TheCottageStore.com

Hi Suzanne, your tiered stand came out great. I love that we both had a little owl nesting on the bottom tray.

Rated 5 out of 5 stars

I love my order

I love my order, it came fast ,nothing was broken. I also recieved optimal personal care and felt like I was shopping in my small town. I was emailed within a half hour of placing my order. To be certain that I had ordered everything to complete my needs for the product that I was paying for. On top of receiving the delivery I was contacted again to be sure all was as anticipated!

And thes are exactly s I had hoped, nothing broken.

Will definitely be shopping from the CottageStore sgain.

Sincerely , happy camper

November 29, 2018
Unprompted review
TheCottageStore.com logo

Reply from TheCottageStore.com

Hi Cathy, thank you and I love your vintage kitchen. It's really coming together and I can't wait to see more.

Rated 5 out of 5 stars

Pleased

The Seller was extremely helpful and the product was of excellent quality.

October 20, 2018
Unprompted review
TheCottageStore.com logo

Reply from TheCottageStore.com

Hi Lori, I'm happy we were able to help. Thank for you taking the time to give us a review. It is greatly appreciated.

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