Thecraftyblackdog Reviews 

191
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often highlighting their unique, handcrafted nature and excellent presentation, making them feel genuinely personal and thoughtful. The service is frequently described as exceptional, with many appreciating the personalized attention and extra effort from the team, often going above and beyond to ensure satisfaction. Reviewers also frequently commend the efficient delivery service, noting items arrive quickly and are very well packaged, ensuring safe arrival of their purchases. However, some customers also noted issues with the quality of certain products, such as clothing items being poorly sized or a plaque having a blurred image.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as lovely, excellent,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality of items such as... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and quick delivery... See more

Service

Consumers find service to be positive, consistently reporting excellent and efficient service. Reviewers... See more

Order

People report positive experiences with order, finding the process easy and straightforward from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nephew very happy with his shot glasses with the Fusiliers crest. His exact words were "that's sick!" Packaged so well. Quick delivery. Perfect inscription. For such a good cause. Highly recommend.... See more

Rated 5 out of 5 stars

Thecraftyblackdog stands out with charming, handcrafted pieces that feel genuinely personal. You can tell a lot of care goes into both the design and the finishing touches. It's a great place to find... See more

Rated 5 out of 5 stars

Great product received from a Veteran. Took slightly longer to arrive than big online firms, but hardly by much at all, and this is clearly forewarned on the seller’s site. I was perfectly happy with... See more

Rated 5 out of 5 stars

Dealing with a Veteran, I knew I would get good experience online shopping. My pin badge came in good time before my Battlefield Tour, packaged in a nice presentation box and pin badge was excellent... See more


Company details

  1. Online Marketplace
  2. Gift Shop
  3. Military Town

Written by the company

Unique Military Gifts, great presents for those hard to buy for people! TheCraftyBlackDog is a Veteran owned and operated business, based in the South West of England.


Contact info

4.8

Excellent

TrustScore 5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(191)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Recently ordered a plaque and when it arrived I was disappointed to see the image was blurred. Contacted crafty black dog who was quick to apologise that this had been missed and send a replacement straight away which was of great quality when received. Will order from here again

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Royal Irish Rangers Tie

Ordered regimental tie form Craftyblackdog as it was recommended .Got it very quickly and was exactly what I expected.
The business also gives towards armed forces charities which is great and worth supporting.

April 27, 2026
Rated 5 out of 5 stars

This company was very helpful and…

This company was very helpful and personable, even though the order was a small item, they paid attention to detail like I was spending a lot of money. The item arrived quickly and it was exactly what I wanted. Can’t fault them.

April 7, 2026
Rated 5 out of 5 stars

Good Quality Whiskey Glasses

As an ex Matelot, I thought it would be a good idea to order whiskey glasses, each with the crests of the ships I served on.

Ordering was simple, and they arrived well packaged a couple of days later.

I have already christened them, and they are well made.

April 2, 2026
Rated 5 out of 5 stars

Birthday Mug

Great service, on time and quality item. Very pleased with my purchase. Thinking of other items for friends. I would recommend.

March 13, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look