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Thecraftyblackdog Reviews 

192
•
TrustScore 5 out of 5

4.8

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, highlighting their handcrafted and unique nature, making them thoughtful and special gifts. People consistently appreciate the outstanding service, noting the helpfulness and extra effort from the team, alongside fast and efficient order processing. The items are often described as well-packaged and arriving promptly, meeting or exceeding expectations. However, some customers also noted occasional issues with product quality, such as clothing items having inconsistent sizing or a blurred image on a plaque. A few people also mentioned problems with specific products after use or dissatisfaction with a return request for a poor quality item.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as excellent, well-made, and of... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the high quality... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting quick and swift delivery... See more

Service

Reviewers consistently mention positive feedback about the service, often describing it as excellent and... See more

Order

Customers had positive experiences with order, with many expressing satisfaction with the items received and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thecraftyblackdog stands out with charming, handcrafted pieces that feel genuinely personal. You can tell a lot of care goes into both the design and the finishing touches. It's a great place to find... See more

Rated 5 out of 5 stars

Nephew very happy with his shot glasses with the Fusiliers crest. His exact words were "that's sick!" Packaged so well. Quick delivery. Perfect inscription. For such a good cause. Highly recommend.... See more

Rated 5 out of 5 stars

Great product received from a Veteran. Took slightly longer to arrive than big online firms, but hardly by much at all, and this is clearly forewarned on the seller’s site. I was perfectly happy with... See more

Rated 5 out of 5 stars

Dealing with a Veteran, I knew I would get good experience online shopping. My pin badge came in good time before my Battlefield Tour, packaged in a nice presentation box and pin badge was excellent... See more

Company details

  1. Online Marketplace
  2. Gift Shop
  3. Military Town

Written by the company

Unique Military Gifts, great presents for those hard to buy for people! TheCraftyBlackDog is a Veteran owned and operated business, based in the South West of England.

Contact info

4.8

Excellent

TrustScore 5 out of 5

192 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(192)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I ordered the Royal Signals tree…

I ordered the Royal Signals tree baubles to go on my mums memory Christmas tree. It's beautiful, We lost my dad last year & he served 28 years & his children went on to follow in his footsteps.
Its a very special present & my mum loved it.

November 6, 2025
Rated 1 out of 5 stars

Wrong item sent.

November 5, 2025
Thecraftyblackdog logo

Reply from Thecraftyblackdog

Dear Gary, you haven't informed us of a wrong item received therefore not given us a chance to rectify this for you, so a 1* review is very harsh indeed. Please let us know where we went wrong so that we can sort this for you. A 1* review for a small business like mine can be very damaging when we haven't even been given a chance to sort the issue for you, which for the record we always do, as customer satisfaction is very important. Please email directly info@thecraftyblackdog.co.uk

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