The Credit ProsReviews 

4,168
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and genuine interest in assisting with credit issues, making interactions feel personal and professional. The customer service is frequently highlighted as exceptional, with many appreciating the clear explanations and supportive approach. People describe the overall service as smooth, easy, and efficient, noting that the company makes the credit repair process understandable and stress-free. However, some people were dissatisfied with the follow-through on promises, mentioning that initial contacts felt like sales pitches rather than genuine assistance. A few other people also felt that there was a lack of contact from specialists after the initial onboarding, leading to unmet expectations regarding consultations.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, knowledge,... See more

Service

Reviewers highlight positive aspects of service, with many recommending it for credit repair due to the... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as personal, easy... See more

Customer communications

Customers had ambiguous experiences with contact, with some reporting positive interactions where their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Probably some of the best customer service I have had in awhile, every one is so friendly, knowledgeable and really helpful . It's not overwhelming neither, or fake. You can tell they have an honest i... See more

Company replied

Rated 5 out of 5 stars

I want to give a shout out to Mr. Push for, being such a Awesome employee at credit pros for, my disability check has been cut off plus, I was in a car accident last year in August of 2025 and all I e... See more

Company replied

Rated 5 out of 5 stars

Spoke with someone from credit pros about the process of building credit to get my score up, he was very helpful and described everything so I could completely understand what the process entailed. I... See more

Company replied


Company details

  1. Credit Counseling Service
  2. Financial Consultant

Written by the company

The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America. The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,168)

1,843 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Giving me a chance to buy a home

Giving me a chance to buy a home

April 2, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for trusting us to be part of your homeownership journey. We’re honored to have had the opportunity to support you, and we’re committed to continuing to guide you every step of the way.

Rated 5 out of 5 stars

Thay was very helpful with my credit…

Thay was very helpful with my credit score.. went from 500 to 584 in just a few days.. the people is great..

March 10, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for sharing your experience! We’re so glad to hear about the quick progress in your credit score—that’s a fantastic improvement in such a short time. It’s also great to know our team made a positive impression. We’re here to keep supporting you on your journey to even stronger credit!

Rated 5 out of 5 stars

Answer request to the best of their…

Answer request to the best of their ability with pleasant
ly

April 15, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for your kind words! We truly appreciate you taking the time to share your experience. Our team is committed to providing the best possible service, and it’s great to hear we were able to meet your expectations. If there’s ever anything more we can do for you, please don’t hesitate to reach out—we’re always happy to help!

Rated 5 out of 5 stars

Best credit repair in the U.S.!!…

Fantastic company that helps thousands of credit strapped customers clean up the credit bureaux accounts. Super streamlined and professional process to get individuals’ credit scores up to help them get loans with much lower interest rates, which saves them thousands of dollars! Great team that work flawlessly together! They are the best!!

April 15, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with our team and services. It’s our goal to provide a smooth, professional process while helping our clients improve their credit and achieve meaningful financial savings. We truly appreciate your kind words and support!

Rated 5 out of 5 stars

An amazing experience

An amazing experience

April 15, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you so much for your kind words! We’re thrilled to hear you had an amazing experience. Your feedback means a lot to us, and we’re always here to help whenever you need. Looking forward to serving you again!

Rated 5 out of 5 stars

great customer service

great experience with customer service rep

April 15, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for your kind words! We’re glad to hear you had a great experience with our customer service representative. Providing helpful and supportive service is always our goal, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

PROS

GREAT great Great

April 14, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for your valuable feedback! We’re thrilled to hear you had such a positive experience. Your enthusiasm means a lot to us, and we look forward to continuing to provide you with great service!

Rated 5 out of 5 stars

I LIKE THE WAY EVERYTHING WAS EXPLAINED…

I LIKE THE WAY EVERYTHING WAS EXPLAINED ABOUT THE STEP BY STEP PROCESS AND HOW LONG IT WAS GOING TO TAKE TO REPAIR MY CREDIT.

April 13, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

We’re glad to hear the step-by-step process and timeline were clearly explained—that’s exactly the experience we aim to provide. Transparency and setting the right expectations are key when it comes to rebuilding credit. We appreciate your feedback and look forward to supporting you throughout your journey!

Rated 5 out of 5 stars

very professional

Mark was very thorough in explaining the services and make sure I understand the information about how to improve and build my credit. He ensures all my concerns or questions were addressed and by the time I finished my call with him I have a lot of confidence in their services and was able to be enrolled.

April 13, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for your thoughtful feedback! We’re glad to hear that Mark took the time to thoroughly explain our services and ensured you had a clear understanding of how to improve and build your credit. It’s great to know he addressed all your questions and concerns, and that you finished the call feeling confident in both the process and your decision to enroll. We appreciate you choosing us and look forward to supporting you on your credit journey!

Rated 3 out of 5 stars

Dependability

Dependability

April 13, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for your feedback, Shuntoy. We appreciate your thoughts on dependability and are always striving to improve our services. Your insights help us enhance our customer experience, and we hope to exceed your expectations in the future.

Rated 5 out of 5 stars

The service was amazing and will highly…

The service was amazing and will highly recommend partnering with this company. Simple and easy set. Adam helped me with my set up, such an amazing guy!

April 12, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you, Jayden! We're thrilled to hear you had such a positive experience. Adam truly is fantastic at what he does. We appreciate your recommendation and look forward to supporting you further in your journey!

Rated 5 out of 5 stars

Since I joined credit pros

Since I joined credit pros, I feel more comfortable dealing with my personal credit. They are professional and transparent.

June 11, 2025
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for sharing your experience! We’re glad to hear that you feel more confident managing your personal credit since joining. Our team takes pride in being professional and transparent, and it’s great to know that came through. We’re here for you every step of the way!

Rated 5 out of 5 stars

I had a great experience with the agent…

I had a great experience with the agent who handled my account. His professionalism was top tier and he answered all of my questions I had. I would definitely recommend this service.

April 10, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for your kind words and for taking the time to share your experience! We’re thrilled to hear that the agent provided top-tier professionalism and took the time to answer all your questions thoroughly. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. If you ever need anything in the future, we’re always here to help!

Rated 5 out of 5 stars

Trust, "The Credit Pros", they are worthy of ours!

The Credit Pros are amazing! Not to mention trustworthy and helpful. I needed help getting my credit back in shape to buy a home and they were the best call I have ever made! Highly recommended.

December 2, 2025
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for the fantastic feedback! We’re thrilled to hear that you found our team trustworthy and helpful during your credit journey. Helping you get back on track toward homeownership is exactly what we strive for, and it means a lot to know we made such a positive impact. We truly appreciate your recommendation!

Rated 5 out of 5 stars

It is quick easy and simple!

April 9, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

We’re glad to hear that! Thank you for your feedback—making things quick, easy, and simple is exactly what we aim for. We truly appreciate your support!

Rated 5 out of 5 stars

It only takes a few minutes for a…

It only takes a few minutes for a review. Furthermore, workers deserve a respectable client. Acknowledging a far report.

April 9, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for your feedback. We truly appreciate you taking a few minutes to share your experience. Respect and fairness are important to us, and we’re glad to see that reflected in your review. Acknowledging and reporting concerns helps ensure a better experience for everyone—both clients and our team.

Rated 5 out of 5 stars

So far so good

The representative was very patient and helpful with me.

April 8, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you for your kind words! We’re glad to hear that our representative was patient and helpful throughout your experience. Providing supportive and attentive service is very important to us, and your feedback truly means a lot. If there’s anything else we can assist you with, we’re always here to help!

Rated 5 out of 5 stars

The ease of use of this product is top…

The ease of use of this product is top notch im very thankful for this opportunity to help me on my credit path

April 9, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you so much for your kind words! We’re thrilled to hear that you’re finding the process easy and helpful. It means a lot to us to be part of your credit journey, and we truly appreciate the opportunity to support you. If you ever need anything along the way, we’re always here to help!

Rated 5 out of 5 stars

Tommy from statin island is such a…

Tommy from statin island is such a great guy and helped me with my credit line also gave me great advice about being a first time homeowner and just over all was a great experience and helped me with what I needed help with !

April 8, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thanks for sharing your experience! We're thrilled to hear that Tommy made such a positive impact on your credit journey and offered valuable advice for your first home. Your satisfaction is our priority, and we appreciate your feedback!

Rated 5 out of 5 stars

Good very helpful

Good very helpful

April 8, 2026
Unprompted review
The Credit Pros logo

Reply from The Credit Pros

Thank you, Antonio! We're thrilled to hear that you found our team helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to continuing to support you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look