The Cuddle Company Reviews 

636
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Received my order on time with regular updates. Bought three different personalised blankets. All of them are perfectly made and beautiful. Messaged them to ask about my order and had a reply qui... See more

Rated 4 out of 5 stars

We ordered this personalised baby blanket for my baby granddaughter that hasn't arrived yet....it cost 46.00 including delivery also had to pay another 14.56 for customs.....so just Iver 60.00......th... See more

Company replied

Rated 5 out of 5 stars

Lovely product! I actually changed my mind on colour once order had been placed, I emailed the company and they changed it for me straight away with no problems! Beautiful quality fabrics and I love t... See more

Rated 5 out of 5 stars

How this company has anything less than 5 stars is crazy to me! I absolutely love the blankets and Taggiez I have ordered from the Cuddle Company, I am always recommending them and am constantly getti... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

636 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(636)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing blanket so happy with my purchase, good quality material and well made. So nice to design your own. Makes it feel special.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and company

Ordered 2 taggiez and absolutely adore them! Customer service was great too - I’d originally ordered 2 of the same taggiez for my son, but changed my mind and wanted to order a different one. Got in touch with customer service and they changed this for me in time for my order to be sent out. Thank you.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

My first great grandchild is due in…

My first great grandchild is due in May, so was looking for a shower gift for him. Ordered one of your blankets and am absolutely sure it will be loved by him as much as by me. It is so soft and cuddly, I am very pleased with my purchase.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love the blankets we have…

Absolutely love the blankets we had made, we went for a snuggle blanket when baby was first born then ordered a larger one for his pram, they are soft and keep him warm, packaged and delivered perfectly can not fault them, I plan on ordering more when baby gets older, easy to customise and choosing the fabrics makes it easier to have a unique blanket instead of a standard blanket that everyone has

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Taggie and snuggle blanket

I ordered a Taggie and snuggle blanket bundle, although quite expensive, I love them. The material is thick and luxurious, I love that it’s handmade and has a personal touch on the labels. I have just ordered another baby blanket for my 2 month old 🥰

February 18, 2025
Unprompted review
Rated 1 out of 5 stars

Order took over 2 weeks to arrive if id…

Order took over 2 weeks to arrive if id known this would not have placed a order secondly the baby blanket is tiny for the amping charged its extortionate domt purchase from here if u want to get ripped off snf be waiting a long time for ur order

February 11, 2025
Unprompted review
The Cuddle Company logo

Reply from The Cuddle Company

I’m sorry to hear that you’re not happy with our service. Our dispatch time is 14 days, which is clearly stated on our website and again before payment is taken. This information is also included in both your confirmation email and our follow-up email.

Regarding blanket sizes, all dimensions are listed on the product page and reiterated in the follow-up email. We always encourage customers to double-check their order details, including size, to ensure they’re happy before purchase.

Our Snuggle Size Blanket is one of our most popular options—perfect for those first few months with a newborn. It’s an ideal size for car seats and pushchairs without being too heavy, and as your little one grows, it becomes a cherished comforter.

As for pricing, each of our blankets is bespoke and handcrafted with care. We always strive to offer the best value while maintaining the quality and craftsmanship our customers love.

Rated 3 out of 5 stars

I love the blanket itself and the…

I love the blanket itself and the design are they worth the money? A bit expensive i think. Once blanket folded over to see baby's name blanket is really tiny so won't last long as it's only a car chair blanket.

February 10, 2025
Unprompted review
The Cuddle Company logo

Reply from The Cuddle Company

Thank you for your feedback!
Our Snuggle Size Blanket is designed to be lightweight and perfect for car seats and pushchairs, making it ideal for those early months. Many little ones continue to use theirs as a comforter as they grow.
Each of our blankets is handmade with care using the softest, high-quality fabrics, ensuring they last as a cherished keepsake

Rated 5 out of 5 stars

Fabulous

A super website with bespoke snuggle blankets and comforters. The items are excellent quality and the delivery isn’t quick as they are made as you order, but definitely worth the wait. My granddaughter loves hers I’ve ordered a spare as she can’t be without it, just in case it gets lost!

February 7, 2025
Unprompted review
The Cuddle Company logo

Reply from The Cuddle Company

Thank you for your support, and we hope her blankets bring her many more snuggly moments! 🥰✨

Rated 5 out of 5 stars

High quality, fast efficient service.

I have ordered from The Cuddle Company many many times and their products are wonderful and make many babies and toddlers happy. As always this last snuggle taggie was beautiful and of the same high standard. I look forward to ordering again.

February 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look