Thecurler 

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Rated 1 out of 5 stars

If I could score less I would. Appalling product, curled 1/2 of my head fine all good, then went to do right side put curler on right setting and it died,, nightmare to use, just glad I only pai... See more

Rated 1 out of 5 stars

Shocking. I received order confirmation and despatch tracking number but still not received. Have emailed several times, used Facebook Messenger and wrote on their Facebook page and still nobody has r... See more

Rated 1 out of 5 stars

Even 1 star is too much!! The product is cheap and not fit for purpose. First curler arrived damaged and would not charge, after weeks of chasing them and sending videos of the issue they finally ag... See more

Rated 4 out of 5 stars

The product looked amazing and easy and I have to say it does work brilliantly producing great curls. Very easy to use. The pitfalls to watch out for are: It says 'with power bank' but you don't get o... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible!

Terrible!! trying to get someone to help me return this item but after numerous correspondence for 2 weeks still no reply. Would not recommend.

December 31, 2020
Unprompted review
Rated 1 out of 5 stars

Curls? What curls?

The product arrived late, apparently due to Covid and Christmas -although the company did respond to my emails.
The product itself looks good but really does not work very well. My hair curls easily but I had to go over the strands again and again to even get a hint of a curl. It can also only take a very small amount of hair each time. To do a full head would take more than an hour - which defeats the whole point of it!

December 31, 2020
Unprompted review
Rated 1 out of 5 stars

Impossible to contact anyone - poor

After a delay we finally received our curler. Thankfully I checked it and found that it was damaged where the charger cable goes in.
When I emailed I got no response, despite 3 emails to them. I am waiting for either a replacement or a refund but now don’t know what to do for my daughters Christmas present as I don’t know if I'll get a replacement or refund.
Poor poor customer service.

December 18, 2020
Unprompted review
Rated 1 out of 5 stars

Trying to get a refund for an item I…

Trying to get a refund for an item I paid for from The curler.co.uk. This item has not been delivered, Hermes delivery courier still has not received it, and for days now I am trying to chase up my refund as The Curler have failed to supply and delivery. Do not buy from this company.

December 3, 2020
Unprompted review

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