The Currency Club Reviews 

6,671
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 727 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the simple online ordering process, noting that transactions are completed quickly and without hassle. Consumers often mention the exceptional value, pointing out that the exchange rates are extremely competitive compared to other providers. Many people also express satisfaction with the prompt and trackable delivery service, which ensures cash arrives safely on the exact date requested. Some reviewers were not happy with the denomination of the cash received, stating they were given large bills that were difficult to use. Some consumers also pointed out extra costs associated with delivery charges or banking fees.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting competitive exchange rates and a... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive quickly and securely,... See more

Price

People report positive experiences with price, consistently highlighting competitive exchange rates that... See more

Order

Clients share positive opinions on order, highlighting how simple and quick the online process is. Reviewers... See more

Payment

Customers had ambiguous experiences with payment, highlighting a mix of straightforward transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Currency Club and they are excellent. The ordering process is simple and the delivery super fast. Definitely will use them in future, takes the hassle out of travel... See more

Rated 5 out of 5 stars

We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more

Company replied

Rated 5 out of 5 stars

Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it... See more

Company replied


Company details

  1. Currency Exchange Service

Written by the company

The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(6,671)

685 reviews in the last 12 months

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Rated 5 out of 5 stars
The Currency Club logo

Reply from The Currency Club

Dear Susan,

Thank you for choosing The Currency Club for the first time! We are delighted to hear that you found the service easy to use and were pleased with the exchange rate compared with other providers.

It’s also great to know that you appreciated the variety of denominations and our next day delivery service. We truly appreciate your feedback and hope to assist you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

This was my 3rd time placing an order…

This was my 3rd time placing an order with the currency club . I personally wouldn't use any one else now . All 3 times they have done everything they said they would do . Confirmation of my order came through very quickly ,followed by a teatime email the night before dispatch. This email gives you your Royal mail 24 hr tracking details . This is a superb service ,everything runs very smoothly . You can even request how you would like your notes , like small notes large or mixed notes . Every time they have honoured my request for which notes I would like . Keep up the good work and don't change ,because for me you are doing everything right .Thank you ☺️

August 18, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Cynthia,

Thank you so much for your wonderful and detailed feedback!

We are truly delighted to hear that this was your third order with The Currency Club and that you have had such a consistently positive experience each time.

It’s fantastic to know that you appreciate our quick order confirmations, dispatch updates, Royal Mail tracking and the flexibility to choose your preferred denominations. We are especially pleased that we have been able to meet your note preferences on every occasion.

Your continued trust and kind words mean a great deal to our team. Thank you for your fantastic support, and we look forward to making your future orders just as smooth.

Kind regards,

TCC

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Great exchange rate and currency arrived next day. Will use again and recommend.

August 18, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Beverley,

Thank you for your fantastic feedback!

We are delighted that you were happy with our exchange rate and that your currency arrived safely the following day.

We truly appreciate your recommendation and look forward to welcoming you back for your next currency order!

Many thanks,

TCC

Rated 5 out of 5 stars

Safe, Fast delivery

The currency club had the best exchange rate for order and delivery and very apprehensive about ordering a large amount online for delivery in case it went missing but we had no issues. The order came the following day.

August 15, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Becky,

Thank you for sharing your experience!

We completely understand your concerns about ordering a larger amount of currency online, so we’re especially pleased to hear that everything went smoothly.

It’s wonderful to know that you found our exchange rate competitive and that your order arrived safely the following day without any issues. We appreciate your trust in The Currency Club and hope to assist you again in the future!

Many thanks,

TCC

Rated 5 out of 5 stars

Highly recommend

This is the third time I have used Currency Club. Communication is always clear and timely, currency arrives on the day I specify. Very good service.

August 13, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Customer,

Thank you for your continued support!

We are delighted to hear that this was your third time using The Currency Club and that you have consistently found our communication clear and timely.

It’s great to know that your currency has arrived on your chosen delivery date each time. We truly appreciate your trust in us and look forward to assisting you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Currency online …

Great service and great communication ordered the currency which was also the best rate I could find picked a date and it was delivered on time

August 5, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Lorri,

Thank you for your wonderful feedback!

We are delighted to hear that you were pleased with our service, communication and competitive exchange rate.

It’s great to know that choosing your preferred delivery date made the process convenient and that your currency arrived on time as expected. We appreciate your kind words and hope to assist you again in the future!

Many thanks,

TCC

Rated 5 out of 5 stars

Straightforward and trouble free.

Very quick, simple straightforward and trouble free. Good rates too.

Would definitely recommend.

August 7, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Aeroman,

Thank you for your great feedback!

We are delighted to hear that you found our service quick, simple and straightforward, and that you were happy with our competitive rates.

We really appreciate your recommendation and are pleased to have made the process trouble free for you.

Many thanks,

TCC

Rated 5 out of 5 stars

First time using The Currency Club and…

First time using The Currency Club and was very impressed. Best rate I found anywhere, speedy dispatch and I was kept informed throughout the process. Also great to receive my money in smaller denominations to make them easier to use. Recommended.

August 11, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Adam,

Thank you so much for your fantastic feedback!

We are delighted to hear that your first experience with The Currency Club was such a positive one.

It’s great to know that you were happy with our competitive exchange rate, speedy dispatch and regular updates throughout the process. We are also pleased that the smaller denominations made your currency more convenient to use.

Thank you for your recommendation, and we hope to assist you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Easy to use website

Easy to use website, good exchange rate compared to others and arrived before1pm the next day. No having to order and collect 3 days later. Will definitely use again.

August 10, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Becky,

Thank you for your lovely feedback!

We are delighted that you found our website easy to use, were pleased with the exchange rate, and received your currency before 1 pm the following day.

It’s great to know that our fast home delivery made things more convenient for you. Thank you for choosing The Currency Club, and we hope to assist you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Great rate with next day delivery what…

Great rate with next day delivery what else can you ask for

August 10, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Chloe,

Thank you for your fantastic feedback!

We are delighted to hear that you were pleased with our great exchange rate and next day delivery. We are glad we could make the whole experience quick and convenient, and we appreciate you taking the time to share your experience.

Many thanks,

TCC

Rated 5 out of 5 stars

Delivered in less that 24 hours

Delivered in less that 24 hours. Good rates

August 11, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Darran,

Thank you for your wonderful feedback!

We are delighted to hear that your currency was delivered in less than 24 hours and that you were happy with our competitive exchange rates. We appreciate you taking the time to share your experience and hope to assist you again on your next trip.

Many thanks,

TCC

Rated 5 out of 5 stars

Easy quick and very reliable

Easy quick and very reliable - perfect business

August 12, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Derrick,

Thank you for your fantastic feedback!

We are delighted to hear that you found our service easy, quick and reliable. Your kind words mean a great deal to us, and we look forward to serving you again in the future!

Many thanks,

TCC

Rated 5 out of 5 stars

Perfect ,fast service service 24hrs on…

Perfect ,fast service service 24hrs on delivery great rates

August 13, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Paul,

Thank you for your fantastic feedback!

We are delighted to hear that you were happy with our fast service, next day delivery and competitive rates. We truly appreciate your support and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

The Currency Club…

We have been using The Currency Club for a number of years and have always found their website easy to use. Their rates are competitive and cheaper than on the high street. Delivery has been excellent with a choice of dates offered and via the Royal Mail our delivery has always been as scheduled. An email/text is posted by the Royal Mail early on the date of delivery detailing the delivery slot.
Will certainly continue to use them again.

August 11, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear William,

Thank you so much for your wonderful feedback and continued loyalty over the years!

We are delighted to hear that you consistently find our website easy to use and our exchange rates competitive compared with the high street.

It’s also great to know that you’ve been happy with the delivery service and the choice of delivery dates, as well as the Royal Mail tracking and delivery updates.

We truly appreciate your continued support and look forward to serving you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Really easy online ordering

Really easy online ordering, great exchange rate, able to select low or high denominations, delivered next working day. Great service.

August 10, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Kelly,

Thank you for your wonderful feedback!

We are delighted to hear that you found the online ordering process easy, were happy with the exchange rate and appreciated being able to choose your preferred denominations.

It’s great to know your order arrived the next working day as expected. Thank you for choosing The Currency Club, and we look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Super easy to use

Super easy to use. I couldn't find a better rate. It was delivered as expected. I will 100% be using The Currency Club again.

August 5, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Josh,

Thank you so much for your fantastic feedback!

We are delighted to hear that you found our service easy to use, received a competitive exchange rate, and that your currency arrived as expected.

We truly appreciate your kind words and your confidence in The Currency Club. We look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

I have now used TCC on two occasions…

I have now used TCC on two occasions both to buy and sell currency. Their service is extremely quick and very easy to use. Their buy back rates are far superior to the normal high street banks. I would thoroughly recommend them.

August 10, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear David,

Thank you so much for your wonderful feedback!

We are delighted to hear that you have had a positive experience with The Currency Club when both buying and selling currency.

It’s great to know that you found our service quick and easy to use, and that you were pleased with our competitive buyback rates. We truly appreciate your recommendation and look forward to serving you again!

Many thanks,

TCC

Rated 5 out of 5 stars

I've used them several times over the…

I've used them several times over the years. Always best price. Quick delivery via Royal Mail special. Easy web site. Paid with debit card.

August 11, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Tom,

Thank you so much for your continued support over the years! We are delighted to hear that you have consistently found our prices competitive, our website easy to use and our Royal Mail Special Delivery service quick and reliable.

It’s great to know that paying by debit card has also made the process convenient for you. We truly appreciate your loyalty and look forward to serving you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Good customer service, fast and fair exchange rates

My first time using The Currency Club.
I had two relatives visit who had brought US dollars to the UK, obviously not understanding how much high street places charge to buy foreign currency.
Some of the notes were old (1996 series) so I checked with the customer services before sending them. Leo replied promptly asking for photos, he then confirmed the notes were acceptable.
The process was rapid and quite straight forward and resulted in a significantly better exchange rate than the Post Office or supermarkets.
I would definitely use the service again if needed.

August 7, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Ian,

Thank you so much for your detailed and thoughtful feedback! We are delighted to hear that your first experience with The Currency Club was smooth and straightforward.

It’s great to know that our customer service team, and Leo in particular, were able to assist you promptly and confirm that the older US dollar notes were acceptable. We are also pleased that you received a significantly better exchange rate compared with the Post Office and supermarkets.

We truly appreciate your trust in us and your kind recommendation. We look forward to assisting you again in the future.

Many thanks,

Leo

Rated 5 out of 5 stars

Excellent service

Excellent service, very easy to order and very quick delivery, exchange rates are one of the best on the market. I always use this company.

July 23, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Terry,

Thank you so much for your fantastic feedback and continued support! We are delighted to hear that you find our ordering process easy, our delivery quick and our exchange rates highly competitive.

It’s wonderful to know that you always choose Currency Club. We truly appreciate your loyalty and look forward to serving you again!

Many thanks,

TCC

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