thedanes.co.uk Reviews 399

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the wide selection available. Many people highlight the careful and attractive packaging, often noting that items arrive gift-wrapped and in perfect condition. The delivery service is frequently described as swift and prompt, with consumers appreciating the clear communication regarding estimated and precise delivery schedules. The ordering process is also highly regarded, with users finding the website easy to navigate and the transactions smooth. Reviewers often express their intention to order again and recommend the company to friends, emphasizing the overall positive shopping experience.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers consistently praise the... See more

Quality

Users describe positive interactions with quality, consistently praising the well-made and beautiful... See more

Delivery service

Reviewers express satisfaction with the delivery service. Customers consistently praise the prompt and swift... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering,... See more

Service

Clients share positive opinions on service, consistently praising the excellent communication, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A good choice of lovely products and I received my order nicely packaged and on time. I ordered the zinc spiked candle holders for a spring bulb display I'm making and they were perfect! Exactly as de... See more

Rated 5 out of 5 stars

I have never ordered from The Danes before but saw candle products in an interiors magazine. Beautiful decorations for the home and in my case, to give as Christmas gifts. Reasonably priced items ca... See more

Rated 5 out of 5 stars

What a glorious company to do business with . I bought two Reindeer Forest Advent Landscapes which were seconds . To me they are just gloriously individual and it is the Danes honesty that so im... See more

Rated 5 out of 5 stars

Excellent service from stsrt to finish,easy transactions online and ease of navigation on the Web page. Delivery was swift and well packaged but not that you couldn't get into it 🤭 They kept me in th... See more


Company details

  1. Online Marketplace

Written by the company

Creative & Sustainable Living, The Scandinavian Way. Home & Hygge inspired by Scandi living through the seasons. Home decor, Sustainable gift wrapping, Eco friendly tableware & living, Crafts & Gifts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

399 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

My first order

My first order. Fast, well packaged. Good web site. Didn’t need to ask for help but felt it would have been readily given if needed.

September 2, 2025
Rated 2 out of 5 stars

This is the third or fourth time I've…

This is the third or fourth time I've submitted a review for this transaction. Deducted a star because I keep being asked to leave more reviews!

Items were alright. 2 were ok. One wae poor. They replaced the poor one and pointed out that in nature, things are not always "perfect". However, if they're selling things that grow for free in nature, they should only be selling the ones that appear "perfect".

July 31, 2025
Rated 5 out of 5 stars

Perfect!

Fast delivery. Beautifully packaged and exactly what I was looking for for GG’s 90th Birthday party decorations. Thank you.

July 8, 2025
Rated 5 out of 5 stars

Excellent service from stsrt to…

Excellent service from stsrt to finish,easy transactions online and ease of navigation on the Web page. Delivery was swift and well packaged but not that you couldn't get into it 🤭 They kept me in the loop with estimated delivery and emails with precise delivery schedule. Item was just what I needed and came with its own wooden reel which was a bonus, looks good even when not using. My only criticism,when I went back to order some more, they had added postage. In the first instance the postage was free 🤨

July 4, 2025
Rated 5 out of 5 stars

What a lovely company

What a lovely company - I had only seen the pink candles and as I looked for them I found such lovely products. I bought the paper ( gorgeous), the beeswax candle making kit and my friend loves it.

July 1, 2025

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