While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professional yet warm approach, making them feel at ease and supported. Many people highlight the exceptional customer service, noting that advisors are patient, understanding, and explain everything clearly without judgment. The overall service is described as excellent, with consumers appreciating the efficiency and ease of the process, which often helps alleviate stress and worry. However, some customers expressed dissatisfaction with the initial contact experience, citing concerns about being asked for significant personal information before proper introductions and feeling rushed or spoken over during conversations. A few other people also felt that the suggestion to use WhatsApp for sensitive information was unprofessional, and some experienced delays in receiving promised callbacks.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being helpful,... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness, patience, and... See more

Service

Consumers find service to be positive. Many customers express appreciation for the professional, supportive,... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Many customers praise the ease and comfort they felt when... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process straightforward, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been struggling for a long time as a single father with debts breathing down my neck but within 15 minutes of filling out the form Ryan from the debt centre took me through everything single step... See more

Company replied

Rated 5 out of 5 stars

Daniel & James have been amazing . From first contact i have been put at ease . I cant thank these two enough . If your looking for advice and support with financial matters i certainly recommend hig... See more

Rated 5 out of 5 stars

These are absolutely amazing, the staff are amazing,my advisor was Ryan, he was great, he was very professional yet friendly and warm so i felt totally reassured. The other staff too, was also warm,... See more

Company replied

Rated 5 out of 5 stars

What can I say?....Well..... Ryan and Daniel have been absolutely amazing! They both held my hand and walked me through the entire process, explained every detail, met me with humour and made me f... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

The road to debt freedom is there... you just have to decide to drive on it! We are here to help you consolidate your debts into one affordable monthly payment. You could legally write off up to 80% of your debts though our Government Scheme. We treat every customer as an individual and our support is tailored to your personal circumstances, ensuring your best interests are central to our advice. We define ourselves by our values as a business. These values inform the way treat our customers and our staff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Juts Excellent service! He was very helpful, patient, and professional in helping me resolve my debit card issue. Everything was explained clearly and sorted quickly. Thank you very much! writing to s

Juts writing to say thanks so much to Sheraz . Excellent service! He was very helpful, patient, and professional in helping me resolve my debit card issue. Everything was explained clearly and sorted quickly. Thank you very much! 👏✊🙏🤝🤝

October 8, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Jay

Thank you for leaving a 5 star review!

Your feedback is important to us and allows us to continue to support people in a similar situation to you. I'm so glad you have managed to find the perfect solution!

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

The debt center

The debt center, so glad I found them i was swimming
In debt by ringing the debt center it put my mind at ease, cannot thank them enough especially Ryan he
Helped all the way through my problems on the road to be debt free. Big thanks to Ryan and Lisa.

December 11, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Brian

Thanks so much for your kind review. We understand how tough it can be to take the first step, so we're proud to have been part of your journey.

Your support and feedback are greatly appreciated.

All the best to you
The Debt Centre

Rated 5 out of 5 stars

He was a really nice man,anything…

He was a really nice man,anything wasn't a problem,explained things to me and really helped me understand a credit to the company many thanks
M.simpson

December 3, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Mark

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team knowing that your experience with us has been so positive. Especially to those seeking financial help with their debts, this will go a long way.

Much appreciation.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

struggling for a long time as…

Have been struggling for a long time as a single father with debts breathing down my neck but within 15 minutes of filling out the form Ryan from the debt centre took me through everything single step and made it very easy going and relaxed and I can now go into the new year without stress about money. Could not recommend them enough

December 3, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi James

We're really grateful for your kind words and the 5-star rating! - Thank you.

It's always a pleasure to hear when our service hits the mark. Your feedback means a lot and motivates us to keep doing our best for people like yourself, who need debt help.

Many thanks to you
The Debt Centre

Rated 5 out of 5 stars

Ryan and Daniel are both absolutely…amazing

Ryan and Daniel are both absolutely amazing they sorted all my debts out within a few days I would like to thank all the team you are absolutely amazing very understanding very supportive and I will be recommending these guys to anyone who is in debt

November 24, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Beverly

Thank you for your kind words and generous rating.

We value your feedback greatly, and we're please to know your experience met your expectations. It was our pleasure to assist you.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Fantastic experience!!!

When I first contacted Debt Daddy I was in a terrible situation, I can't thank Daniel & Lisa enough for their time and patience,my direct debits were around £600 a month and they managed to get it down to a £100! They were friendly and informative and certainly know what they are doing! Finally I can get a decent night's sleep - all thanks to them. Highly highly recommend!!!!

November 26, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Dana

We really appreciate your kind words and the 5-Stars!

It's always rewarding to know that our support has helped in a meaningful way. Your feedback motivates us to keep helping others find a fresh financial start.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Great lads

Really helpful lads both Ryan & Sheraz couldn't do enough top lads 👏

November 25, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Martin

Thank you for leaving a 5-Star review! I'm glad we have managed to help you on your debt journey and find the best solution for you.

I wish you all the best for the future
The Debt Centre

Rated 5 out of 5 stars

I honestly can’t thank this company and…

I honestly can’t thank this company and advisors enough!
From my very first phone call my advisors Ryan and Sheraz made me feel calm and supported at a time I was feeling completely overwhelmed and stressed.
My advisors were very patient and supportive and explained everything clearly to me and never made me feel judged.

Starting an IVA can be really scary, but my advisors guided me through every step and checked in to make sure I was okay. I feel like I can breathe again knowing I have finally sorted out my financial situation.

I highly recommend it to anyone who is struggling and not sure where to turn 💛

November 25, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Tash

We really appreciate your kind words and the 5-Star review!

It's always rewarding to know that our support has helped in a meaningful way. Your feedback motivates us to keep helping others find a fresh financial start.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

HELP IS AT HAND !!

Fabulous ... yes, FAB U LOUS !! Ryan and Daniel are a huge support and help you through the process of getting your affairs in order. I couldn't have done it without them ... and now, it's all over, debt problem solved and I feel that I can literally breath again. Thankyou guys, best Christmas present ever !!! ❤️

November 21, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Patricia

Thank you so much for the 5-Star review. We're really glad we could support you on your journey, and it means a lot that you took the time to share your experience.

Your feedback truly helps us continue making a difference

All the best to you in the future
The Debt Centre

Rated 5 out of 5 stars

The Guys Ryan,Sharz and Daniel…

The Guys Ryan,Sharz and Daniel absolutely amazing cannot thank them enough for everything they done for me i have peace of mind now all my debts are in one place with one payment a month

November 21, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Paula

We're really grateful for your kind words and the 5-star rating! - Thank you.

It's always a pleasure to hear when our service hits the mark. Your feedback means a lot and motivates us to keep doing our best for people like yourself, who need debt help.

All the best
The Debt Centre

Rated 5 out of 5 stars

These are absolutely amazing

These are absolutely amazing, the staff are amazing,my advisor was Ryan, he was great, he was very professional yet friendly and warm so i felt totally reassured. The other staff too, was also warm, friendly and helpful. I was left feeling truly supported with a weight lifted knowing my finances and debt are finally back on track. Would hghly recommend this amazing company.

November 20, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Lyndsey

Thanks so much for taking the time to leave us a fantastic 5-star review! Feedback like yours is not only appreciated but also helps us give help to more people like yourself.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

Helpful

I really appreciate the team which help me out espeically Ryan about my debt I had so much stress but after I spoke to the debt center and Ryan i felt at ease he is so friendly and helpful
I am so relaxed now they helped help n resolve my issues .

November 20, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Kevin

Thank you so much for the 5-star review! We're really glad we could support you on your journey, and it means a lot that you took the time to share your experience.

Your feedback truly helps us continue making a difference.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

Brilliant service

I really appreciate the team which help me out about my debt I had so much stress but after I spoke to the debt center I would like to mention
( MR SHERAZ ) name who handle my case he is so friendly and helpful
am so relax now they help n resolve my issues to reduce huge monthly amounts

November 20, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Mahdi

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team, especially Sheraz, knowing that your experience with us has been so positive. And to others seeking financial help with their debts, this will go a long way.

Much appreciation.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

Well I managed to collodate my debts…

Well I managed to consolidate my debts into 1 monthly payment thank you Ryan and Shraz. Absolutely sterling work. Thank you Rob l

October 29, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Rob

We really appreciate your kind words and the 5-Star review!

It's always rewarding to know that our support has helped in a meaningful way. Your feedback motivates us to keep helping others find a fresh financial start.

All the best
The Debt Centre

Rated 5 out of 5 stars

Ryan Stanley is a really good bloke who…

Ryan Stanley is a really good bloke who is calming and makes the process so easy and knows how to keep you calm and explains everything so well
He's amazing
Thanks Ryan

October 27, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Steve

Thank you for leaving such a great review. I'm glad we have managed to help you on your debt journey and find the best solution for you.

We wish you all the best for the future
The Debt Centre

Rated 5 out of 5 stars

100% recommend!

I had a wonderful experience & can’t recommend them highly enough! Ryan and Daniel handled my case, they were awesome. Very professional, polite, helpful and incredibly supportive as I was going through a really hard time in my life and I didn’t really want to speak to anyone. But they have helped me so so much and now I can see a bright future ahead. Thank you so much guys!

October 16, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Ashley

Thank you so much for taking the time to leave such an amazing 5-star review!

We're delighted to have helped you sort out your debts. Feedback like yours is not only appreciated, but helps us keep delivering the best for people in similar situations.

Daniel and Ryan appreciate your comments more than you know.

All the best
The Debt Centre

Rated 5 out of 5 stars

That you can get the help you need

The team were very kind and helpful from start to finish explaining every step clearly, and that you can call anytime if you have a problem, its a great weight off my shoulders and i can sleep properly at night 🌙, I'm feeling better in myself, you all deserve a medal 🏅 as big as a dustbin lid! X

October 10, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Andrea

Thank you so much for the 5-Star review. We're really glad we could support you on your journey, and it means a lot that you took the time to share your experience.

Your feedback truly helps us continue making a difference

All the best to you in the future
The Debt Centre

Rated 5 out of 5 stars

Easy process a massive weight of my…

Easy process a massive weight of my shoulders, danny has been amazing, guided from start to finish and amazing what you can save knowing the truth about certain companies, i was very nieve to intrest rates ect... easily done !! Cant thank you enough danny and the team keep up the great work !!!!

September 25, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Matt

Thanks so much for taking the time to leave us a 5-star review! Feedback like yours is not only appreciated but also helps us give help to more people like yourself.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

These guys and girls are absolutely…

These guys and girls are absolutely amazing… can’t thank the whole team enough.
Especially Daniel and Jason.
After a long struggle over the past few years, and a divorce that left me in financial ruin, I can finally breathe a bit again. No more sleepless nights over worries of how I’m ever going to be able to get my life back in control, and provide for my little one ..
you lot are the best.

September 18, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Brian

We're really grateful for your kind words and the 5-star rating! - Thank you.

It's always a pleasure to hear when our service hits the mark. Your feedback means a lot and motivates us to keep doing our best for people like yourself, who need debt help.

All the best
The Debt Centre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look