thedesifood Reviews 

122
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers had a great experience with this company. People love that they can easily purchase authentic goods from abroad, praising the fantastic product selection and consistently helpful support team. Many consumers point out that shipments are carefully packaged and frequently arrive much faster than expected right to their doorsteps. Some reviewers were not happy with delivery delays, explaining that certain packages took weeks to reach their destination or remained stuck in transit for a long time. Others also noted frustrating issues with missing or damaged goods inside their parcels, making it difficult to fully enjoy their shopping experience.

What people talk about most

Delivery service

People report positive experiences with delivery service, often highlighting prompt arrivals and secure... See more

Product

Customers consistently note positive experiences with product selection and quality. Reviewers frequently... See more

Order

Consumers find order experiences to be mixed, as some people report pleasant and successful deliveries, while... See more

Service

Users describe positive interactions with service, expressing high satisfaction regarding trustworthiness,... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with original brands, good shelf... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my experience at TheDesiFood.com! I ordered a variety of Masalas, snacks, and food items that we don't get here in Canada. The package arrived faster than the estimated delivery date... See more

Rated 5 out of 5 stars

I ordered Indian skincare products that I can't find in the European market. It's the Kumkumadi oil from Kerala Ayuverda brand. Excellent ! I'm very glad that The DESIFOOD can deliver to Belgium. B... See more

Rated 5 out of 5 stars

I am happy Desifood exists, as they can ship Indian food from different parts of India to europe. I hope they expand their range to include even more foods, and reduce shipping costs further in the... See more

Rated 5 out of 5 stars

I have ordered 5 times over past one year for some of my authentic traditional food items from India. Never had a single issue with them. Items are packaged well and delivery is within reasonable time... See more


Company details

  1. Indian Grocery Store
  2. Cosmetics Store
  3. Fashion Accessories Store
  4. Health and Beauty Shop

Written by the company

At The Desi Food, buy a wide variety of regional and branded food products, and groceries, and get them delivered to your doorstep worldwide. We also deliver cosmetics, baby care products, Ayurveda, Unani, homeopathy, traditional Indian clothing, kitchen essentials, and more. The Desi Food serves as a one-stop solution for all your Indian needs. Order your favorite items and experience the essence of "desiness" no matter where you are in the world.


Contact info

4.1

Great

TrustScore 4 out of 5

122 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(122)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick safely on perfect time delivery

I'm so happy with thedesifood website it's very actively replying and supporting and also great support. The courier deliver on time and very well packe all products all things packed very well and great packing
Deliver safely 🙂 I'm so happy 😊

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

The company promises delivery in 5-7…

The company promises delivery in 5-7 business days. However, I ordered 60$ worth of products from them on Aug 9th. They told me it was delayed because of holidays in India but promised it would definitely be shipped by aug 15th. It is Aug 21st and it still shows processing and not shipped. This was my first and last experience with them, but I'll suggest that you exhaust other options before ordering from them.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

They have genuine and great products

They have genuine and great products. Ordering is very easy, and the prices are great compared to the UK products. I have been ordering for more than 1.5 years and am happy with their products and competitive prices.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Good source for Indian products

I ordered a whole set of my favorite Vellanki pickles for delivery in the US. Super smooth process. Everything arrived in good shape. Shipping was free. Overall a great experience! Thank you.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Desifood is cooperative and agreed to refund for all the wrong products delivered.Happy with the resolution.

Their delivery is good and customer service is responsive.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

I got supplements which was opened…

I got supplements which was opened already. When I contacted customer support, they asked for an unboxing video, which does not make any sense. Why would someone make an unboxing video without knowing that something can be wrong?

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately a complete scam

Unfortunately a complete scam. I ordered a product and they sent me a different one. I contacted them and they admitted they had used the wrong product information on their site, but still wanted me to pay to get the product I ordered. I then proposed to return what they sent me, to finally get them to send what I ordered. It has now been 3 weeks and multiple efforts to contact them and they have not provided a single reply. I have now wasted lots of money and energy and all I have is a bunch of products I need to give away. Really beyond unacceptable and I would advise everyone to think twice before ordering from here.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Improved experience

This is my second order with thedesifood.com. The experience is quite opposite than the first delivery. The order was delivered properly and the products were nicely packed. I am satisfied with it.

October 14, 2024
Unprompted review

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