The Dog Doctors Reviews 

294
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

My dog is a rescue and has always had a bit of a sensitive stomach, so getting her into a regular routine (in the poo sense!) hasn’t always been easy. Since giving her one of The Dog Doctors Pr... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars but the product I usually buy- pet urine spray has been out of stock for weeks now. I have had to shop elsewhere and buy an alternative as it’s been out of stock for so long... See more

Company replied

Rated 5 out of 5 stars

Very easy to use … clipped a small clump Of my dog’s hair and posted on Friday .. got email results yesterday !!! SOOO impressed and have a smallish list of red foods to avoid and a similar list of m... See more

Company replied

Rated 5 out of 5 stars

My springer spaniel pup, Edith, decided eating my flat coated retriever, Hattie’s, poop was a grand new daily game … an amuse bouche with a difference Monitoring her and introducing Dog Doctor... See more

Company replied

Company details

  1. Pet Supply Store

Written by the company

Ensuring Your Dog's Wellbeing. Natural Products, Treatments & Supplements.


Contact info

4.1

Great

TrustScore 4 out of 5

294 reviews

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4.1

All reviews

(294)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scoot solution

Although delivery was delayed, the product is good and does seem to work? My dogs love them too.

December 31, 2022
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review. We love hearing from our customers and great to hear of your experience with our product. Unfortunately, due to postal strikes we have been experiencing a delay with delivery, we apologise for this. We pride ourselves on fast delivery. That's why we have now swapped delivery service to ensure we are able to fulfil orders quickly. Thanks again

Rated 3 out of 5 stars

Just the wait for delivery

Just the wait for delivery
If not in stock you should let me know

December 4, 2022
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Reply from The Dog Doctors

Hi Julie, thanks for taking the time to leave your review. Unfortunately, due to postal strikes we have been experiencing a delay with delivery, we apologise for this. We pride ourselves on fast delivery. That's why we have now swapped delivery service to ensure we are able to fulfil orders quickly. Thanks again

Rated 2 out of 5 stars

Get stocking issues in all sizes sorted!

It would be considerably cheaper to buy the Scoot Solution in the larger size of pack. Although that size is always shown on the website it appears to be permanently "out of stock". Having ordered a lot of the smaller size at a reasonable discount the seller insists on trying to persuade me to add more to the basket at increasingly better discount - but none at a better rate than the original purchase. Then there was an issue with lack of supply which caused a delay of 3 weeks in the product arriving. I was notified of this but not kept updated.

November 25, 2022
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Reply from The Dog Doctors

Hi, thanks for taking the time to leave your review, we appreciate hearing from our customers. We have been working to get Scoot Solution 120 tubs back in stock and hope to have it soon. We will notify customers by email so please make sure you are signed up to our newsletter. Thanks again

Rated 5 out of 5 stars

Brilliant

They are a new company. With loads of knowledge. Very interested in the customers. Nothing is too much trouble. I did contact them the reply was prompt and helpful.

December 19, 2022
Unprompted review
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Reply from The Dog Doctors

Thanks for taking the time to leave your review. We love hearing from our customer and are happy to hear your review! Thanks again

Rated 5 out of 5 stars

Great service

Very satisfied with my order. One of my scented sprays had leaked in the post, so l contacted the dog doctors who was more that happy to send a replacement. I am very happy with the service l received. Thank you

December 1, 2022
Unprompted review
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Reply from The Dog Doctors

Thanks so much for your review. We are pleased to hear your review about our service.

Rated 4 out of 5 stars

Finally a product that appears to work

Product arrived very quickly and I started my itchy Lab on it immediately. He has only been taking the chews for a week and I have noticed that he isn't scratching as much already. My only problem is the price, as he is a large dog he has 6 chews a day which means the pot only lasts for 20 days. As a pensioner this amount is unsustainable on my income.

December 14, 2022
Unprompted review
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review. We really appreciate your feedback. Please join our mailing list, we regularly have product offers which you will be notified of. Thanks again

Rated 5 out of 5 stars

We have only used these a couple of…Good company to deal with

We have only used these a couple of times, but there service is excellent, and they are also very helpful with there emails they send you, asking if you need any advice on the product you have purchased, and the animal in question, overall excellent.

December 9, 2022
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Reply from The Dog Doctors

Hi there, thank you for taking time to leave your review. We love hearing from our customers and their experience. Thanks again :)

Rated 5 out of 5 stars

The No Scoot is a great product

The No Scoot is a great product, equal to any of the costly alternatives. It does exactly what it says on the tin! The company is great with communication, they let me know that there would be a small delay and that's all it was, a matter of a few days. I will be a customer for as long as they continue to make the product and sell at such a great price point. I totally recommend them as a company and the product gets my vote too.

November 28, 2022
Unprompted review
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review :) We are so pleased to hear of your experience. Thank you!

Rated 4 out of 5 stars

Disappointing results so far but early days

No problem ordering. Order arrived promptly.
I am feeding as directed but has made no difference to my dog scooting so is disappointing. However the company has advised me it can take time for results so I will persevere. There is also a money back guarantee if not satisfied I am told.

November 15, 2022
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Reply from The Dog Doctors

Hi thank you for your review. We really appreciate hearing from our customers. We are sorry to hear of your experience with our Scoot Solution so far. Please keep administering, results usually show between 2-4 weeks. In some cases it can take a little time for the powerful ingredients to build up in your pup’s system, especially if they're suffering pretty badly. We also offer a 60 day satisfaction guarantee, please contact us at enquiries@thedogdoctors.co.uk if you have any further questions or comments.
Many thanks
The Dog Doctors

Rated 5 out of 5 stars

Several products bought

I have used the Tummy Settler for my maltipoo who has the most unbelievably sensitive stomach. Huge vet bills and various medications were trialed over six months until I got fed up getting nowhere and bought this after doing a Google search for an effective remedy. This doesn't lie. This sorted him out within an hour. I had a dog that couldn't even keep water down at one point. He now has a few episodes of a gugling tummy but i give him his Tummy Settler and there are no further issues. I also use this for my 14 year old yorkie who has Cushings Disease - this brings various ailments with it as does the medication she is on, but the Tummy Settler works every time and is far easier to administer than that awful green gloop in a tube that sicks to fur and human!!
My one critism is that Customer Service do not reply. I have emailed a stock enquiry and sent two messages via their website over three weeks ago now and to date I have not had a reply.
I have also used the Coprahagia product to stop my 6 month old poochon from eating her poo. I'm not sure it has worked. I don't think she eats every poo though. I also bought the Calming Aid as she gets car sick. It didn't help.

October 22, 2022
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review. We really appreciate hearing from our customers. We are so pleased to hear of your results with Tummy Settler. We will be looking into our form on our website and investigating your messages and hope to get back to you, we hope to reply to all inquiries within 3 days of receiving them. For Coprophagia, in some cases it can take a little time for the powerful ingredients to build up in your pup’s system, especially if they're suffering pretty badly. Thanks again, The Dog Doctors

Rated 5 out of 5 stars

flea spray for dogs

Very happy with my purchase. I love the flea spray and it seems effective. It's a good buy too I think considering the size.

October 18, 2022
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review. We love hearing from our customers.

Rated 5 out of 5 stars

Too early to see if it's working

Too early to see if it's working, but on a massive plus, my dog actually likes eating them! And she's a dog that can sniff out anything meant to be good for her and refuse to eat it!

October 10, 2022
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave a review. We really appreciate hearing from our customers.

Rated 5 out of 5 stars

So far so good

So far so good. As far as my pug is concerned, her new treats are excellent, and I have noticed more bulk in her poo which makes it easier for her to pass. After a week I think she’s also corkscrewing on the carpet much less. I will keep going with the anti-scooting stuff. It arrived very quickly and well packed.

October 7, 2022
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Reply from The Dog Doctors

Hi, thank you so much for your review. We love hearing from our customers.

Rated 5 out of 5 stars

Great company to deal with

I've bought several different products for my dog from The Dog Doctors and have always found them high quality and reasonably priced and the fact that they follow up sales with emails to see how the purchase went is a service that you don't get from large online companies. Unfortunately my dog didn't like the Fresh Breath chews but I put this down to her fussiness rather than the product itself!

October 1, 2022
Unprompted review
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review, we really appreciate hearing from our customers. With the Fresh Breath you can alternatively try crumbling the bitesize chew over food. Thanks again

Rated 5 out of 5 stars

Scoot Solution and Allergy Aid have been excellent

Scoot Solution and Allergy Aid have both been excellent - anal glands have been a transformation and the vets have ascertained that the glands have been clear and the Allergy Aid has certainly worked to relieve the itchiness between digits. Unfortunately Fresh Breath Chews did not work as our Dalmatian refused to have anything to do with them despite their high quality ingredients but the refund on these was immediate.

October 6, 2022
Unprompted review
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Reply from The Dog Doctors

Hi there, thank you for your feedback - we really appreciate hearing from our customers. We are so pleased to hear about your results. For the Fresh Breath chews you can try breaking the chew up and combining with food for some fussier dogs. Thanks again

Rated 5 out of 5 stars

All good

All good, sort of, ordered some healthy chews for Daisy the dog to help her breath and teeth but she didn’t like them, sigh! Clearly not enough suger and naughty but nice stuff in them. Anyway I informed the company when I received a follow up re the purchase, and there was no problem. I got a full refund for the two containers even though I only returned the one that wasn’t opened. I’m sure I’ll get some takers for the others. Barbara

October 1, 2022
Unprompted review
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Reply from The Dog Doctors

Hi there, thank you for your review!

Rated 5 out of 5 stars

Our 10 week old puppy was scratching &…

Our 10 week old puppy was scratching & chewing himself raw. We are under the vets but regarding relief, We’d tried all we could which was not much because of his age, even piriton, but nothing gave him any relief. This product does advise 2 a day from 12 weeks but we received them when he was 11 weeks & 4 days so just gave him 1 a day for that week. He has been on them for a week now & wow what a difference. He is still slightly itchy because of his condition but he no longer scratches his self raw & wounds are healing well. I would highly recommend this product & will be using it as long as we need it. He also loves the flavour & are easy to eat.
Fast Delivery also which helps a distressed human mum & pup.

September 17, 2022
Unprompted review
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Reply from The Dog Doctors

Thank you so much for taking the time to tell your experience and leaving a review :) we are so happy to hear of the relief your puppy has experienced with our Allergy Aid soft chews! Just to let you know, in case it would be helpful - we have Hot Spot Foam - Cooling Aloe Vera which cools sores, promotes healing and acts as a deterrent to chewing/biting as is bitter tasting. Thanks again.

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent delivery service - thank you!

September 12, 2022
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Reply from The Dog Doctors

Thanks very much for taking the time to leave your feedback on our product and service. We love hearing from our customers!

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