Using cbd oil 1000mg on my dog and it is working really well, his joints are so much better and his seizures are almost gone. He loves this oil, comes running to take this from my palm. Have recomme... See more
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I usually never take time to write reviews, but The.Drug.Store gave me reason to! All-round amazing experience; quick delivery, great products and smooth website - not to talk about the customer servi... See more
The drug store is so much more than an online outlet, I have received care and support from them on many occasions as well as quality products. I personally use the drug store's own CBT oil as part of... See more
Company replied
1st time order arrived promptly. Very pleased with the service and communication. Early days using CBD oil (never tried before) so hoping will be of benefit. The taste is pleasant and the dropper has... See more
Company details
- Vitamin and Supplements Store
- Fitness and Nutrition Service
- Health and Beauty Shop
- Herbal Medicine Store
- Sleep Clinic
- Wellness Program
Written by the company
Wellness is Personal, so are we! TheDrug.Store was born in 2018, with the simple goal of helping people get the most out of life by curating the best natural remedies and innovative health products for them. With our panel of experts, we curate select wellness products, for Sleep, Stress, Gut Health and more - from leading brands all around the world. http://thedrug.store
Contact info
United Kingdom
- info@thedrug.store
- thedrug.store
Unfortunately not a good customer…
Unfortunately not a good customer experience for me this time, still pending on delivery & response from query raised was not overly customer centric sad to say
October 18, 2021
Reply from TheDrug.Store
Hi Maria,
We do apologise for the delay with your order. As you know we always strive to provide the very best experience, but Brexit has meant that it can be difficult to guarantee the same short delivery times on international orders. Unfortunately, this is slightly out of our hands, but we always want to make sure that we are doing the very best we can within the limitations we have.
Do reach out to the customer service team if there is anything else we can do!
Great service and love the product.
October 17, 2021
Reply from TheDrug.Store
Hi James,
Thank you so much for taking the time to write a review for us! We really appreciate it.
All the best,
TheDrug.Store
Reply from TheDrug.Store
Hi Mike,
Thanks so much for taking the time to write a review for us! We really appreciate it.
All the best,
TheDrug.Store
Reply from TheDrug.Store
Hi Martyn,
Thanks so much for taking the time to write a review for us - we really appreciate it!
All the best,
TheDrug.Store
Reply from TheDrug.Store
Hi Kim,
Thanks so much for taking the time to write a review, we appreciate it.
All the best,
TheDrug.Store
Buy directly from retailer not from drugstore
If you would like to trial any product that is quite expensive and is a treatment for a long time, don’t invest and buy it from drugstore but get it from the actual brand.
They are not able to do any partial refund or offer anything in return, when the direct retailer would! So waste of time, waste of product and money!!
September 28, 2021
Unprompted review
Reply from TheDrug.Store
Hi Elisa,
As with any product, it will never be equally effective for everyone. As per our T&Cs we can't, unfortunately, accept returns/refunds for used products, but we are more than happy to help you find something else. With Symprove specifically, it is also advised to take the product daily for 12 weeks.
Our customer service team will be in touch and do their best to find a suitable alternative for you!
All the best,
TheDrug.Store
Bottles harder to get into than area 51
I've had some of the oil for 5 days, I got 2 bottles and honestly the bottles are so incredibly hard to open (I know you push down and twist) but one of the bottles just doesn't open at all so it's a lot of money to waste when I can't get into the bottle. The oil seems fine so far I've not had it long enough to tell much difference yet but with a chronic pain issue makes it harder to open bottles like this too but one bottle is stuck it seems.
September 9, 2021
Unprompted review
Reply from TheDrug.Store
Hi Lucy,
Apologies for the faulty bottle, we'll be happy to replace it for you. Someone from our customer service team will reach out to you shortly, so keep your eyes peeled for an email :)
All the best,
TheDrug.Store
Great service.
September 7, 2021
Reply from TheDrug.Store
Hi Duncan,
Thanks for taking the time to write a review, we really appreciate it!
All the best,
TheDrug.Store
Bought the full strength
Bought the full strength
Taken morning & evenings as per instructions
I think the review request is too early , hence the 3 stars
Im sleeping better , but still in pain during the day
I would suggest i'm slightly more upbeat , but is that just a placebo effect ?
The big test will be when i stop taking it to see if it really did make a difference , before I buy any more
Watch this space
September 7, 2021
Reply from TheDrug.Store
Hi Gary,
Thanks for taking the time to write a review.
If you have any questions around dosage, etc. feel free to email us on support@thedrug.store and we will be happy to assist you.
Looking forward to hearing how you continue to get on with our oil.
All the best,
TheDrug.Store
Nothing but the best
The drug store is so much more than an online outlet, I have received care and support from them on many occasions as well as quality products. I personally use the drug store's own CBT oil as part of my recovery from a botched Spinal injury and Complex PTSD which has been a long and difficult journey. I genuinely feel the care from this amazing organization, little things like the odd email asking if I am ok just to keep contact. Don't take my word for it try them yourself, they are special.
September 6, 2021
Reply from TheDrug.Store
Hi Justin,
Thank you so much for this lovely review! We're so happy to hear that you enjoy our service and products and we really appreciate you taking the time to share about your experience with us.
All the best,
TheDrug.Store
Great products and a pleasure to deal with
Fab - great communication and super fast delivery. Product is ace
September 6, 2021
Reply from TheDrug.Store
Hi Michael,
Thanks for taking the time to write a review for us, we really appreciate it!
All the best,
TheDrug.Store
Reply from TheDrug.Store
Hi Meryem,
Thank you so much for taking the time to write a review for us, we really appreciate it!
All the best,
TheDrug.Store
Best in the business!
Great product, and fast delivery.
I always use the drug store for my CBD oils.
September 4, 2021
Reply from TheDrug.Store
Hi Pete,
Thank you so much for taking the time to write a review, we really appreciate it!
All the best,
TheDrug.Store
Reply from TheDrug.Store
Hi there,
Thank you so much for taking the time to write a review, we really appreciate it!
All the best,
TheDrug.Store
Great service
September 4, 2021
Reply from TheDrug.Store
Hi Chris,
Thank you for taking the time to write a review, we really appreciate it!
All the best,
TheDrug.Store
Order came fairly quickly and they sent…
Order came fairly quickly and they sent some samples which I was very happy with.
September 3, 2021
Reply from TheDrug.Store
Hi Borbala,
Thank you so much for taking the time to write a review for us, we really appreciate it!
All the best,
TheDrug.Store
Reply from TheDrug.Store
Thank you so much for taking the time to write a review for us, we really appreciate it!
All the best,
TheDrug.Store
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