Wish I’d checked the reviews first! Book never arrived, lost in transit, Vince said they’d refund, then all communication ceased. I normally only ever buy online using PayPal so I have protection but... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Definite Scam – still waiting for DVD's I purchased on 1st February 2025. Today is the 14th December 2025. Vince was so apologetic about it and promised a full refund - I never got that either. (A... See more
My experience is the same as most of the people here, i.e. purchased a DVD set in late May 2025 and still not delivered in late June 2025, plus lots of excuses and some suggestion that a Visa refund w... See more
Purchased 3 Blu-ray box sets on 25 Nov 25. 7th of Jan they were still showing as 'unfulfilled'. When i sent a follow up email i was advised they had already been shipped by airmail from UK. No notific... See more
Company details
Information provided by various external sources
Welcome to The Dvd Hut, Australia's entertainment online store selling low price dvds and blu ray box sets and complete collection all the latest movies drama
Contact info
Took my money, sent me nothing in return
The DVD Hut took my money, offered no tracking, and delivered no item. Refund requests ignored. The DVD Hut is simply a scam business that only seems to exist to take money. Looking at the reviews here, I'm not the only one that's been through this.
March 1, 2019
Unprompted review
Not even sure if this is a real…
Not even sure if this is a real company, never received my product, was told several times they would reship it but never arrived, asked for refund, which they agreed to but never received it, tried to phone but the phone number is incomplete. AVOID!
August 22, 2018
Unprompted review
Yeah this is a pack of lies
Yeah this is a pack of lies. We ordered a 10p dolllar item and been waiting 3 months for it. They said theyd send a replacement a month into and still absolutely nothing. Thanks paypal. Avoid this place!!
July 6, 2018
Unprompted review
Scam
Scam, never got item had to file a paypal dispute to get the money back.
July 6, 2018
Unprompted review
NEVER AGAIN
NEVER AGAIN - BEEN WAITING SINCE APRIL FOR MY ORDER TO ARRIVE AND IT IS NOW JULY
MY ORDER STILL HASN'T ARRIVED AND THE DVD HUT IS TELLINGME A PACK OF LIES. ! ! ! ! !
July 5, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.