TheEasyTrips Reviews 71

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers found the booking process smooth and stress-free, appreciating the easy-to-use interface and transparent pricing. People frequently highlighted the helpfulness of the staff, who assisted with issues like name changes and unexpected airline adjustments without extra charges, providing professional and considerate service. Reviewers also praised the good prices, customized packages, and wide range of flight options. However, some customers also noted significant issues, particularly with pricing and refunds. A number of people reported discrepancies between advertised prices and final costs, or issues with booking confirmations. When requesting refunds, some reviewers experienced issues with the refund process, including deductions or delays in receiving their money back.

What people talk about most

Booking process

Reviewers mention ambiguous feedback about the booking process. Many customers report issues where their... See more

Price

People report ambiguous experiences with price. Many customers express frustration, citing misleading online... See more

Payment

Consumers express significant dissatisfaction with the payment process. Many reviewers report being charged... See more

Refund

Users describe ambiguous interactions with refund processes. Many reviewers report issues with unexpected... See more

Service

Customers had ambiguous experiences with service. Many reviewers reported terrible service, citing issues... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TheEasyTrips.com offers a simple and reliable way to book flights and plan your travels. Whether you're heading overseas or somewhere nearby, the platform aims to make the process smooth and stress-fr... See more

Company replied

Rated 5 out of 5 stars

I booked a flight to India with The Easy Trips and I mentioned the Name wrong due to autofill. I contacted them and Jahangeer was the man who helped me out to sort this with only minimal charges . He... See more

Company replied

Rated 5 out of 5 stars

My experience with them was generally positive. I was able to find a decent flight to New Zealand at a price that seemed fair. Customer service was responsive when I had a minor query about baggage li... See more

Company replied

Rated 5 out of 5 stars

I booked my recent trip to Asia through The Easy Trips and found the entire process smooth. The interface was easy to use, and I appreciated the transparency in pricing. I’ll consider them again for f... See more

Company replied


Company details

  1. Travel Agency

Written by the company

TheEasyTrips.com: Your Trusted Travel Partner At TheEasyTrips.com, we pride ourselves on offering incredible travel deals and world-class services to help you book flights easily through our online portal. Whether you're traveling across the globe or to a nearby destination, we’re here to make your journey seamless. We provide a wide range of travel products, including: ✈️ Airline tickets for over 150 airlines 🌍 Holiday packages tailored to your dream destinations 🛡️ Travel insurance and additional travel services The Easy Trips Ltd. is headquartered at 2A Cambridge Close, Harmondsworth, West Drayton, UB7 0AN, and is registered under company number 10545577. Our expert travel team is passionate about providing unparalleled advice and assistance for your journeys, whether you’re headed to the USA, Australia, New Zealand, Asia, Southeast Asia, or Africa. Wherever you want to explore, our team ensures you receive the best recommendations and first-class customer care. You can easily access our services online via our website or over the phone, ensuring convenience every step of the way. TheEasyTrips.com – Your journey made simple, stress-free, and memorable!


Contact info

4.1

Great

TrustScore 4 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have booked my flight from London to…

I have booked my flight from London to Dubai with them. I have got the best price and services too good. I will definitely recommend them to the my friends and family for bookings.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

Phishy company

Phishy company. Called several times and no answer and neither have my voicemails been returned.

Sent emails and WhatsApp. No response

This company and 'The Travel House' share the same phone number but different WhatsApp

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very Quick Team and Professional Working

One of the most professional team, always 24x7 to reply and were very accommodating, this was my 2nd booking with them, great itineraries and hidden gems they recommended, the trip was worthwhile!

We visited Dubai and Maldives with them and the experience was surreal. I highly recommend going forward with them.

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Worse agency I’ve ever dealt with AVOID it’s a SCUM ❌❌⛔️⛔️❌❌

It looks like this agency keeps scamming customers according to the negative reviews they received
All customers faced same problem with this agency absolutely shocked how they stayed in business
They show cheap prices online ( too good to be true) once you make the payment the following day you receive an email that you have to pay more otherwise you get refund excluding £30-£50 charging fees! ( I can assure you that you will never get refund! ) I’ve been waiting for more than 6months now
When you phone them they don’t answer and they say this number for WhatsApp messages only which is clearly scam!
On top of that you will get a lot of threats from them for leaving review!

Best way to avoid them and buy tickets straight from big known companies hustle free

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Best deals and friendly staff

Best deals and friendly staff , i booked a flight through wego on easy trips initially my booking declined due to credit card issue, i called them and explained my situation and ask to allow me to pay from 2 different card, they promptly process my request and booked my tour without any extra charges

July 28, 2025
Unprompted review
TheEasyTrips logo

Reply from TheEasyTrips

Thank you for your wonderful feedback! We’re delighted to hear that you found our team helpful and our deals worthwhile. Sometimes technical issues can pop up, and we’re glad we could promptly assist and find a smooth solution for your payment request without any additional charges.
At The Easy Trips, we’re committed to making your travel experience hassle-free and enjoyable from the very first step. We truly appreciate your trust and look forward to helping you plan many more amazing journeys ahead!

Warm regards,
Team The Easy Trips

Rated 5 out of 5 stars

Cancelled my flight from India because…

Cancelled my flight from India because my doctor advise not to travel for next 60 days ,I called easy trips and got a chance to speak with a gentle man called sean he was so soft spoken kind he understand my situation spoke to airline and get my full refund and today I received it in my bank thanks and cheers to him

July 2, 2025
Unprompted review
TheEasyTrips logo

Reply from TheEasyTrips

Thank you so much for taking the time to share your kind words and thoughtful review.

We’re truly glad to hear that Sean was able to assist you during a difficult time. At The Easy Trips, we understand how unexpected health concerns can impact travel plans, and we always aim to support our customers with empathy and prompt action.

Your appreciation means the world to us — especially for team members like Sean, who consistently go above and beyond to ensure a seamless experience. We’re delighted your refund was processed smoothly and that you're now at ease.

Wishing you a speedy recovery and we look forward to helping you plan your future journeys when you're ready. Until then, take care and thank you once again for trusting The Easy Trips.

Regards'

Team The Easy Trips

Rated 5 out of 5 stars

Booked Flights with them and due tomy…

Booked Flights with them and due tomy negligence I entered wronged name in the middle I called them and they changed and sort without any extra charges

July 19, 2025
Unprompted review
TheEasyTrips logo

Reply from TheEasyTrips

Thank you so much for your kind words and for taking the time to share your experience. We’re glad we could quickly assist and resolve the name correction without any hassle. At The Easy Trips, we understand that mistakes can happen, and we’re always here to support our valued customers with care and efficiency.
Looking forward to helping you with many more smooth and memorable journeys ahead! ✈️😊

Regards'

The Easy Trips

Rated 1 out of 5 stars

SCAM!

This company is an absolute scam! I booked my tickets, then to be contacted that I had to pay extra for the 4th passenger. After disputing it for several weeks, I eventually decided to agree to the absurd cancellation charges and await my refund. It has been 3 months and despite American Express closing our dispute, they were still stringing us along about American Express had to contact them explicitly to confirm the dispute had been closed. We have now re-opened our dispute and hope American Express can obtain the refund. DO NOT GO THROUGH THESE SCAMMERS! We are hopeful American Express can obtain the refund as we have submitted all evidence.

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

This company is complete scam. I do not recommend anyone to buy from this company. I paid for my tickets with the price they had given me online, then they called me to tell me that the price had increased by £213.98, they told me I need to pay the increased amount which I declined as I had already paid for the price he gave me the first time. I rejected the increased priced and asked for a full refund as it was very suspicious which they accepted. Then, 10 days later I got my refund only to notice that they deducted £45 from my refund for no reason whatsoever. This is terrible! I do not recommend!!

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam DO NOT BOOK WITH THEM

This company is a scam DO NOT BOOK WITH THEM. I found a ticket with them, i then booked and paid then i got an email saying booking was declined. Bear in mind money has been taken out £470 just for one way. I called them no one picked up for hours. They kept saying someone will call in 30mins which i didn't get. I then called the company that took the money travel house and re-assured me that the money has not been taken out and will be reversed by the company. Well it didn't get reversed, i then contacted my bank raised a dispute and fortunately my bank paid me back. So get ready scammers cause the bank is going to come for their money. Terrible terrible service. Never seen a company like this in my life and the way they reply back to their reviews is disgusting unprofessional.

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very good prices 🙏🏻👍🏻❤️
Thank you Mr. Zahangeer Khan

May 30, 2025
Unprompted review
TheEasyTrips logo

Reply from TheEasyTrips

Dear Passenger,

Thank you so much for your wonderful feedback! 🙏🏻✨
We’re absolutely delighted to hear that you had a great experience with us and found our prices to be competitive.

On behalf of Team The Easy Trips, and especially Mr. Zahangeer Khan, we truly appreciate your kind words and the trust you've placed in our service. ❤️👍🏻

It was our pleasure to assist you, and we look forward to helping you plan many more seamless, memorable, and affordable journeys in the future. 🌍✈️

Warm regards,
Team The Easy Trips

Rated 5 out of 5 stars

Wide Range of Travel Service

Awesome, they have customized packages for holidays, and travelling insurance too, Wide range of flight booking, approx 150 airlines.

May 14, 2025
Unprompted review
TheEasyTrips logo

Reply from TheEasyTrips

Dear Valued Passenger,

Thank you so much for your kind and encouraging words! 🌟
We’re thrilled to hear that you were impressed with the wide range of travel services we offer — from customized holiday packages and travel insurance to flight bookings across over 150 airlines! ✈️🌍

At The Easy Trips, our goal is to make every journey smooth, flexible, and tailored to your needs. Your satisfaction truly motivates us to keep delivering the best travel solutions.

We look forward to planning many more exciting adventures for you in the future!

Warm regards,
Team The Easy Trips

Rated 5 out of 5 stars

TheEasyTrips.com – A Trusted Travel Partner

TheEasyTrips.com offers a simple and reliable way to book flights and plan your travels. Whether you're heading overseas or somewhere nearby, the platform aims to make the process smooth and stress-free

May 9, 2025
Unprompted review
TheEasyTrips logo

Reply from TheEasyTrips

Dear Valued Traveler,

Thank you for your thoughtful review and for recognizing TheEasyTrips.com as your trusted travel partner! 🙏🌍
We’re so glad to hear that you found our platform simple, reliable, and stress-free — that’s exactly what we strive for with every booking.

Whether it’s a quick getaway or an international adventure, we’re here to make your travel experience smooth from start to finish.

We truly appreciate your trust and look forward to assisting you with many more journeys ahead! ✈️💼

Warm regards,
Team The Easy Trips

Rated 5 out of 5 stars

My experience with them was generally…

My experience with them was generally positive. I was able to find a decent flight to New Zealand at a price that seemed fair. Customer service was responsive when I had a minor query about baggage limits.

May 28, 2025
Unprompted review
TheEasyTrips logo

Reply from TheEasyTrips

Dear Valued Customer,

Thank you for taking the time to share your experience with us! 🌟
We’re pleased to hear that you found a fair deal on your flight to New Zealand and that our team was able to assist you promptly with your baggage query.

At The Easy Trips, we aim to provide reliable service and transparent support throughout your travel journey, and it’s great to know we met your expectations.

We truly appreciate your feedback and look forward to helping you with your future travel plans! ✈️🌏

Warm regards,
Team The Easy Trips

Rated 5 out of 5 stars

I booked my recent trip to Asia through…

I booked my recent trip to Asia through The Easy Trips and found the entire process smooth. The interface was easy to use, and I appreciated the transparency in pricing. I’ll consider them again for future travel.

May 28, 2025
Unprompted review
TheEasyTrips logo

Reply from TheEasyTrips

Dear Valued Traveler,

Thank you so much for your kind words and for choosing The Easy Trips for your recent journey to Asia! 🌏✈️
We’re delighted to hear that you found the booking process smooth, the interface user-friendly, and the pricing transparent — that’s exactly what we aim to deliver.

Your trust means a lot to us, and we’re thrilled to know you’ll consider us for your future travels. We look forward to helping you plan many more seamless and enjoyable trips ahead!

Rated 5 out of 5 stars

It was a good experience with Mr…

It was a good experience with Mr Jahanghir Khan. He just kept the ball rolling for me even I was stuck with my payment. Thanks

May 27, 2025
Unprompted review
TheEasyTrips logo

Reply from TheEasyTrips

Dear Passenger ,

Thank you so much for your kind words and wonderful review!

We’re thrilled to hear you had a great experience with Mr. Jahanghir Khan. He’s truly dedicated to making every journey smooth and stress-free—even when things get a little tricky! We’re so glad he could keep everything on track for you.

Your satisfaction means the world to us, and we can’t wait to assist you again on your next adventure!

Warm regards,
The Easy Trips Team ✈️🌍✨

Rated 5 out of 5 stars

Had an amazing experience with the easy…

Had an amazing experience with the easy trips. The process is smooth and simple

May 19, 2025
Unprompted review
TheEasyTrips logo

Reply from TheEasyTrips

Dear Passenger ,

Thank you so much for your kind words and 5-star review!

We're thrilled to hear you had an amazing experience with The Easy Trips. It's always our goal to make travel planning smooth and stress-free, and we're so glad we could deliver that for you.

Looking forward to helping you plan your next adventure soon!

Warm regards,
Team The Easy Trips 🌍✈️

Rated 5 out of 5 stars

Booked my recent with the easy trips…

Booked my recent with the easy trips and had a great time. From seamless and hassle free bookings to carefully crafted itinerary. They made my experience the best.

April 30, 2025
Unprompted review
TheEasyTrips logo

Reply from TheEasyTrips

Dear Passenger ,

Thank you so much for the amazing review and 5-star rating!

We’re delighted to hear that you had a great time and that our team could make your trip seamless and memorable. From smooth bookings to a thoughtfully planned itinerary, it means the world to us that you felt well taken care of.

We can’t wait to help you plan your next adventure!

Warm wishes,
Team The Easy Trips 🌟✈️🌍

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