The Electric Gate Shop Reviews 

29
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Messed up my order twice resulting in me having to cancel contractors on two occasions at very short notice . After the second time they messed up the order I contacted them and the res... See more

Rated 5 out of 5 stars

Brilliant service. Ordered a Remootio Wi-fi gate controller - arrived quickly. Then had to order a power converter. Had some technical queries prior to installation - the tech’ team responded quickly... See more

Rated 5 out of 5 stars

My company found The Electric Gate Shop late last year while trying to source a particular motor type. We’ve since started using them for the Roger Technology brand for our powered gate installations.... See more

Rated 3 out of 5 stars

Excellent motors,and very good service. But be careful buying the solar solution, as mine was great all through the summer but stopped working at the end of November after 3 weeks of cloud. They sol... See more

Company details

  1. Security System Supplier

Information provided by various external sources

Electric Gates | Driveway Gates | gate automation kits from The Electric Gate Shop supplying high quality swing gate kits, underground gate kits, sliding gate automatic gate kits to the public and trade.


Contact info

3.4

Average

TrustScore 3.5 out of 5

29 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(29)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful and Knowledgable

Extremely helpful, with getting the correct parts ordered for my needs ensuring the gate was safe and ticked all my requirements. Technical support (Joel) was second to none, helping me with every query I had. I can't recommend them enough!

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

Joel is a great technical adviser - very patient!

Joel is a great adviser - very patient! Even when it turned out my problem was operator error: the gate kept opening and shutting; didn't matter what I did - switched it on and off etc, before turning to technical support. Turned out the Christmas wreath I put on the gate was breaking the beam.

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

Mini gate fobs

I was looking for some specific mini gate fobs and called the company to check they were in stock before placing my online order. I then received a call the following morning from the company advising they only had 1 one of the mini gate fobs in stock, but they had slightly larger ones of the same model which should work in the same way. I went for these and the items were delivered next day. Great service. Thanks!

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

Swift and friendly.....

Excellent friendly, accessible service!! Ordered 2 new remotes for gates - delivered almost next day. Found them a bit tricky to clone but within 5 mins of calling them I had them cloned!! Very impressed....thank you!

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Very good service, ordered the parts I needed for a customer and they arrived the next day. Great customer service and technical help. Very helpful sales team, when I gave them the information I had they were quick to find what I needed and gave me a great price!

August 16, 2020
Unprompted review
Rated 5 out of 5 stars

My company found The Electric Gate Shop…

My company found The Electric Gate Shop late last year while trying to source a particular motor type. We’ve since started using them for the Roger Technology brand for our powered gate installations. They are very knowledgeable about their products and always have time for you. Great service guys! Very refreshing in today’s environment! *****

August 5, 2020
Unprompted review

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