The Energy Shop WayInForm page (which I'm not allowed to quote directly) doesn't list our electricity supplier (Good Energy) doesn't provide a list of tariffs for E-on gas (and have tried multipl... See more
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Without my intervention The Energy Shop instructed So Energy to take over my electricity supply. I have tried to telephone on several occasions with the line being dropped after a 15 minute wait. I... See more
Company replied
From initial contact to setting up a new provider, the service provided was seamless and professional. As a family we are time poor and often don't find the opportunity to compare provider costs. Usin... See more
Company replied
You folks are just fantastic at what you do. Price quoted was exactly as charged. Employee Jack did an excellent job and clean up was amazing like he never was here. Our fireplace works so much bet... See more
Company details
Written by the company
Compare energy prices and save up to £450 on your Gas and Electriicty bills. TheEnergyShop.com was voted Best Comparison Site - Personal Finance Awards 2016. Compare Gas and Electriicty prices now...
Contact info
14 Marchwood Crescent, W5 2DZ, London, United Kingdom
- 08004480205
- help@theenergyshop.com
- theenergyshop.com
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BRILLIANT SITE VERY HELPFUL
I used this company because they are on the Offgem recommended list
I used this company because they were recommended by Offgem and they found a deal that worked for me.
However the switch has ended up in a mess and this company have not been very helpful, they have not taken much responsibility for it, and told me incorrect information at the time. I have ended up with only one energy being switched and paying two companies at the same time with two accounts still open over a month after the switch, I've taken it further. I have asked for how I can make a complaint to this company and received no response, -until now- see below.
=Having posted an initial unfavourable review the company contacted me directly offering to take further action to sort out what's happened so I have agreed to let them do so. I am thankful that they are going to try because I feel, and have felt, very helpless in all this. For me a personal touch which has been offered is worth more than endless hours of long 'waiting to speak to a human being' phone calls which seem to be the norm these days. None of us seem to have any power in the current situation- yes there's an ironic pun there. For me and my politics, I'd re-nationalise energy supplies. So I'm trusting the energy shop to resolve this, I do hope that they can

Reply from The Energy Shop
Best site that includes all suppliers.
The Energy Shop is the best place to look for the best savings on energy as it is independent and includes companies you won't find on other websites. It's simply the best there is and customer service is brilliant.
Quick and easy energy comparision
Quick and easy energy comparision and also saved myself £140 changing my supplier. Will definitely use again when I need to renew! Thanks.
Energy switching
I was contacted by Cumbria CAFS about changing my energy supplier.
I have contacted the energy shop and have changed my energy supplier, I hope, in less than 30 minutes. Couldn't believe how easy it was!!
Easy peasy!
Very easy and straightforward took less than 5 minutes to complete.

Reply from The Energy Shop
Very quick and efficient service in…
Very quick and efficient service in switching over my power supply and prices were more competitive than that of uswitch

Reply from The Energy Shop
Cant find the cheapest supplier!
Cant find "SYMBIO" the cheapest.
No options to find all available tariffs.
Form kept getting stuck with some available options.
DO NOT TRUST "TRUSTPILOT"! Unless you already know from experience what is being said.

Reply from The Energy Shop
Easy Energy Price Comparison
Easy process to get a price comparison and lots of detail to see exactly what I will be paying with my new supplier. Very happy my switch is going through and saving me a few hundred pounds!
Better than Uswitch..
I tried Uswitch... didn't work. So I tried The Energy Shop. Not only did it work, but seemed to have more offers

Reply from The Energy Shop
Fantastic saving and very easy to use
Really easy process and saved more…
Really easy process and saved more money than the big switching sites. Highly recommended.
Very positive
Very efficient! Saved money for our household and the whole process was seamless. Great communication throughout and the aftercare was second to none. Highly recommended

Reply from The Energy Shop
The Energy Shop
From beginning to end the process was easy and the site was a lot more straightforward than other sites I had visited. I was able to complete the process quickly and more importantly saved money changing my supplier.
I would recommend The Energy Shop to anyone who wants a quick and easy way to save money on their energy bills.
Super quick, super saving
From initial contact to setting up a new provider, the service provided was seamless and professional. As a family we are time poor and often don't find the opportunity to compare provider costs. Using The Energy Shop took minutes and will save us well over £300 for the year. What a result!

Reply from The Energy Shop
Energy switch
Excellent service from start to finish,process complete within minutes! Cannot thank Scott Byrom enough,would highly recommend to anyone looking on finding a better energy deal ! Thanks,Leanne

Reply from The Energy Shop
TheEnergyShop.com - Refreshingly Simple to Use
TheEnergyShop.com was an easy and straight forward site to use. What is more they found me an excellent deal and saved me over £200 per year on my energy costs. I would highly recommend anyone considering a change of supplier to use TheEnergyShop.com for an easy, no hassle process.

Reply from The Energy Shop
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