The Epoch Times Reviews 597

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's website and product, highlighting the quality of the news and articles. Many appreciate the well-researched content, the variety of topics, and the in-depth coverage, often finding it a reliable and unbiased source of information. People also enjoy the additional features like games and puzzles, as well as the educational material. However, some people were dissatisfied with the subscription process and social media interactions. Issues included difficulties with canceling subscriptions, receiving unwanted emails despite attempts to unsubscribe, and confusion regarding different subscription types and associated charges.

What people talk about most

Website

Users describe positive interactions with the website, highlighting its clean layout, accessible writing... See more

Product

Customers consistently note positive experiences with the product. Reviewers appreciate the wide variety of... See more

Subscription

Reviewers mention ambiguous feedback about subscription. Many customers express frustration with the... See more

Social media

Clients share ambiguous opinions on social media. Many reviewers appreciate The Epoch Times' digital... See more

Quality

People report positive experiences with quality. Many customers love the paper, praising its amazing natural... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Epoch Times is Everything. They started with those awesome, extensive, fact Poster Charts which literally should be in any classroom. They didn’t have to do that. Then they proceeded with abundance of... See more

Rated 5 out of 5 stars

I like the quotes the Epoch Times compiles. It speaks with lot of my real life experiences. Other than that, the science news in mind and body pull over is amazing with dissection to get truth in caus... See more

Rated 5 out of 5 stars

Epoch Times is the best daily investigative news source that we have found. It is our "go to" source each morning and throughout the day. Easy to use and accurate information is presented in bot... See more

Rated 5 out of 5 stars

The Epoch Times vast array of well researched and enjoyable topics. As well they're done are in a responsible and ethical framework allowing for different views. Most media organisations have a low m... See more


Company details

  1. Media Company
  2. News Cooperation
  3. News Service
  4. Newspaper Distribution
  5. Newspaper Publisher

Written by the company

The Epoch Times is America’s fastest-growing independent news media. Founded in 2000, our mission is to bring you a truthful view of the world free from the influence of any government, corporation, or political party. We aim to tell you what we see, not how to think; we strive to deliver you a factual picture of reality that lets you form your own opinions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

597 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Relevant topics, conservative view point

News stories were relevant and often had good ground breaking stories. After several articles seemed that there was a bias to the reporting, especially clear in the reporter stories covered. Personally, when it comes to news, I am looks for a straight forward non bias platform, very hard to find these days.

March 26, 2026
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear Reader,

Thank you for taking the time to share your thoughts.

At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief.

We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team.

If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify.

Thank you again for engaging with us.

The Epoch Times Customer Service Team

Rated 5 out of 5 stars

I've been reading EPOCH Times.....

I've been reading EPOCH Times and it's other platforms for several years (maybe 3?), It's my go-to everyday, and when I was diagnosed with breast cancer 2 years ago, the health platforms were extremely helpful as I walked through that process - great health articles.

December 6, 2025
Rated 5 out of 5 stars

So grateful for a news source that is…

So grateful for a news source that is unbiased and thorough in their reporting. The online format is excellent. The US political and world news coverage meets high journalistic standards for balance and integrity. If you are sick of political hacks and talking heads regurgitating the same talking points 24 hours a day, turn off the TV and pick up a copy of Epoch Times.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Wish there was a .5 star because Epoch…

Wish there was a .5 star because Epoch Sucks, absolutely horrible "news" if that's what we're calling news. Go ahead and try canceling your subscription "free trial" You must call them to cancel and good luck reaching them. They're trump but lickers so them not allowing you to cancel your subscription says it all, scammers follow scammers.

March 6, 2026
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear Reader,

We’re sorry for the frustration this caused, and we understand why having to call to cancel would feel inconvenient.

If you have a digital subscription, you can cancel online without calling by visiting:
www.theepochtimes.com/profile
(log in > select Manage Subscription > Cancel).

If you’d rather cancel by phone, our customer care team is available at 1-833-699-1888 during business hours. You can also submit a cancellation request by email here:
https://ept.ms/NewRequest

If you need any help with the process, please don’t hesitate to reach out.

Sincerely,
The Epoch Times Customer Service Team

Rated 4 out of 5 stars

Thorough fact research

Thorough fact research. Honest, professional approach. Respect for readers security concerns. Hopefully free of annoying commercials or other intrusions!

March 2, 2026
Rated 4 out of 5 stars

The Epoch Times is an international…

The Epoch Times is an international news outlet known for its strong editorial stance and focus on political, cultural, and social issues. Founded in 2000, it first gained attention for its coverage of China, human rights, and political developments. Over the years, it expanded into U.S. politics, global affairs, business, health, and lifestyle content.

One of the key strengths of The Epoch Times is its clean layout and easy-to-read articles. The publication often provides long-form features, opinion pieces, and documentaries, which attract readers looking for in-depth commentary and alternative perspectives. Its digital presence has also grown significantly through social media, video platforms, and email newsletters.

At the same time, the outlet has faced criticism from media analysts and fact-checking organizations over claims of political bias and the tone of some of its reporting. Critics argue that its editorial approach can reflect strong ideological viewpoints, which may influence how certain topics are presented.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer

Horrible customer. Basically stole my money. For a whole year subscription. Buyer beware.

February 1, 2026
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear Reader,

We’re sorry to hear about your experience and understand how concerning this must feel.

We would never want a subscriber to feel that they were charged unfairly. Most annual subscriptions renew automatically unless canceled prior to the renewal date, but we’re happy to review your account details to clarify what happened and determine whether a refund or adjustment may be available.

Please contact our customer support team directly with your account email so we can look into this right away and provide a clear explanation.

If you’d prefer calling, our customer care team is available at 1-833-699-1888 during business hours. You can also submit a request by email here: https://ept.ms/NewRequest

We appreciate you bringing this to our attention and are here to help resolve the matter.

Sincerely,
The Epoch Times Customer Service Team

Rated 5 out of 5 stars

Best newspaper in the country!

I can rely on the reports to get the facts right. News is straight forward, they don’t try to “slant “ the facts, as other papers do. Content is straight forward. Also enjoy many other sections in the paper about health or theater

February 1, 2026
Rated 5 out of 5 stars

Good reporting

I like to get the epoch times view on current events, plus events that are NOT publized by mainstream media. They seem to be the most thought provoking in their in depth reporting. Keep up the great work.

December 11, 2025
Rated 1 out of 5 stars

Right wing propaganda to the MAX

Right wing propaganda to the MAX. I subscribed to their online paper and when it totally disgusted me, I tried to unsubscribe. That was impossible, despite unsubscribing for about 20 times over a few months, I kept getting their propaganda. One of their writers has just given Melania, the film, a glowing review. That’s how warped they are!

January 15, 2026
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear John,

Thank you for taking the time to share your thoughts.

At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief.

We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team.

If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify.

Thank you again for engaging with us.

The Epoch Times Customer Service Team

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