The Espresso Shop Reviews 

Parts identified from the helpful exploded diagrams, ordered and delivered. Now fitted and working. My machine no longer leaking.

Not only everything I needed was in the renovation kit but I was helped with a bit of a teething problem I had ( my own fault for putting everything back in a hurry!).
One brief phone call and all I had to do was a minor tweak and I am happily caffeinated again.
In April, I'm buying a fancy La Pavoni Bellini !
But I'm keeping my Lever machine because it has lasted 15 years and it is still brilliant.
The Espresso shop is utterly wonderful
But also a rather bad influence !

First time ordering. Very quick delivery!!

Got what I needed.

I found The Espresso Shop online while searching for parts for my aged Pavoni and emailed a query on parts compatibility.
I got a really comprehensive response the following day and a link to all of the many parts suitable for my machine. As others have said they seem to genuinely care about service. The parts ordered all arrived well packaged earlier today.
Thanks

Nige

Good range of equipment and spares. Fast delivery and always helpful.

This is a company that genuinely cares about its customers. Highly recommended for anyone looking for good service!
I had an issue with my coffee machine switch and the Espresso Shop sent a technician called James, fantastic guy who solved the problem quickly and efficiently.
Highly recommended.

Easy to find parts. The exploded diagram was very useful

Good stock of parts.

Epic. Again

Outstanding Customer Service ⭐️⭐️⭐️⭐️⭐️

The only place I go for parts or service for my La Pavoni equipment.

I just had an issue with my La Pavoni Cilindro display, and the Espresso Shop team resolved it quickly and efficiently. Their advice was clear, and easy to follow – the problem was fixed in no time!

It’s so refreshing to deal with a company that genuinely cares about its customers and provides such helpful support. Highly recommended for anyone looking for espresso equipment or service!

Great range of spare parts, well catalogued.

Product is what it promised. It arrived promptly.

Great website with good navigation and clear guidance for spare parts. Efficient service and good value.

Quick and supportive but also not crazy shipping costs.
If you can lower them I will buy even more.

Very happy with refurbished Pavoni coffee machine.

Bought the Pavoni service kit and the pressure valve with vacuum release.
Machine now working perfectly.

Quick delivery of genuine spare parts. Had my coffee machine fixed in 10 minutes. Would not hesitate to use again.

I've ordered from /the espresso shop/ , multiple times for la pavoni equipment and now for gaggia classic pro e24 equipment . The order is always sent with quickness, products are high quality and met my needs the first time. I've used my 54mm gold bottomless portafilter over a thousand times and the commercial gaggia bottomless portafilter with its sturdy walnut handle changed the aesthetic for the better and makes espresso easier and enjoyable to observe. I don't like pulling the tray on the gaggia, so that naked portafilter makes it so your only pulling the tray to empty it instead of needing to make room for a standard cupsize. Thanks for the professionalism in distribution and bringing these products to market.