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The Essence Haven Reviews 

71
•
TrustScore 3.5 out of 5

3.6

Perfume Store
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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process straightforward and efficient, often praising the careful packaging that ensures products arrive safely. A significant number of people are delighted with the fragrances, noting their similarity to original scents and impressive longevity. Some also experienced fast delivery and helpful customer communication, with prompt and reassuring replies. However, some customers also noted significant issues with product quality and scent longevity, reporting that fragrances did not last long. Many felt the scents did not smell like the originals or had a cheap, outdated quality, with some even describing them as smelling like alcohol. Additionally, a number of people experienced problems with slow or missing deliveries and unresponsive customer service, with emails going unanswered.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and scent longevity. Many customers praise the... See more

Quality

People report ambiguous experiences with quality, with some reviewers praising the excellent longevity and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers praising fast delivery times, even to... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers reporting great service and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Slow delivery. The scent was good but not great. Not even close to the depth of originals. Advertisement said it would last longer, but in reality it lastet only for an hour or so.

Rated 5 out of 5 stars

large sortment easy process of ordering quick delivery nice packaging fantastic products happy wife with new and great scents the essence haven brings you happiness in your household

Rated 5 out of 5 stars

The products are in a nicely packaged box to prevent any damage in shipment. I also love the fragrances that I ordered. Would definitely order again.

Rated 5 out of 5 stars

For once a channel that actually delivers on the promise! I tried n14 as I’m obsessed with the original, Baccarat Rouge, and I was seriously blown away! It’s basically identical! I ordered three more... See more

Company replied

Company details

  1. Perfume Store

Contact info

3.6

Average

TrustScore 3.5 out of 5

71 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(71)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I have worked with the essencehaven

I have worked with the essencehaven
Before. Used their products and had a truly good experience. Communication was fantastic.

October 1, 2025
Unprompted review
The Essence Haven logo

Reply from The Essence Haven

Thanks so much for sharing this. We’re glad you had a great experience working with Essence Haven and that the communication felt smooth throughout.

We really appreciate your support.

Rated 5 out of 5 stars

As a first time time customer i was…

As a first time customer i was not not sure what to expect i do like my scents and by alot so I decide to give it a go from purchasing to arrival of my product was effortless very impressive packing as bonus I can definitely say I will be ordering again i would 100 percent recommend there product

March 27, 2026
Unprompted review
The Essence Haven logo

Reply from The Essence Haven

Thank you so much for giving us a try. We’re really glad your first experience felt effortless from order to delivery, and that the packaging made a great impression too.

We truly appreciate your recommendation and look forward to having you back.

Rated 1 out of 5 stars

Scammers

Customer service doesn’t work, emails are coming back as undelivered. Shipment is still missing. Biggest scam I ever came across

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I really love the parfymes

I really love the parfymes! Nr 18 and 14 + 15. They smell very strong and last 8 hours +. I get so many compliment about how good i smell :D Thanks Essence heaven!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Value & Impressive Scents

Amazing Value & Impressive Scents

I’m genuinely impressed with this 3x 50ml perfume set. For the price, the quality is outstanding and easily rivals much more expensive designer fragrances.
• No. 15 – Inspired by Aventus
Fresh, masculine, and powerful. It opens with a crisp fruity note and settles into a confident, woody scent. Perfect for daily wear or when you want to smell sharp and professional.
• No. 08 – Inspired by F#%* Fabulous
Bold, warm, and seductive. This one feels luxurious and daring, ideal for evenings or special occasions. It has great depth and lasts well on the skin.
• No. 09 – Inspired by Lost Cherry
Sweet, smooth, and addictive. A beautiful blend of cherry and warmth that feels both playful and elegant. Easily my favorite for nights out.

All three perfumes have excellent longevity, project nicely without being overwhelming, and come in a sleek presentation. Getting three 50ml bottles for this price is a steal, especially with the Buy 2 Get 1 Free offer.

Highly recommended if you want variety, quality, and compliments without breaking the bank. I’ll definitely be ordering again. 🔥✨

February 3, 2026
Unprompted review
Rated 4 out of 5 stars

Satisfied

I was apprehensive at first due to the wait upon delivery so i emailed them and received a polite and reassuring reply. It took exactly 11 days over the Christmas holidays for arrival and I must say I was satisfied so I ordered again and was happy with the purchases, nice packaging and smells were quite accurate:) granted it doesnt stay forever but was worthy of a second purchase.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer

The products are in a nicely packaged box to prevent any damage in shipment. I also love the fragrances that I ordered. Would definitely order again.

December 7, 2025
Unprompted review

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