The Eternal Bouquet Reviews 

10
•
TrustScore 3.5 out of 5

3.5

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Company details

  1. Florist

Written by the company

The Eternal Bouquet is a creative Australian boutique provider of Parisian inspired floral arrangements based in Sydney. All our roses are ethically sourced Ecuadorian roses that are harvested at peak bloom and meticulously preserved to last many years. Once preserved, we create lasting memories for those you love and cherish by curating timeless Parisian inspired floral arrangements.


Contact info

3.5

Average

TrustScore 3.5 out of 5

10 reviews

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3.5

All reviews

(10)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Blown away by these guys..

I don't usually write a review on products but I was genuinely blown away by both the customer service and quality of the product.

I ordered a red rose dome 1am the day before mother's day and spoke to the team at The Eternal Bouquet via their live chat. They were able to process my order and make an exception to have it delivered on Mother's day even though it was after their cutoff period for deliveries on that day. 

The flower came that afternoon and it was beautiful (they really look like freshly picked flowers from the orchid) - really made it a special day for my mum. Great work team!

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a sunflower in the glass dome…

I ordered a sunflower in the glass dome for Mother’s Day this year. The quality was amazing and mum was super happy with it. The packaging and delivery was phenomenal as well. I will definitely be coming back for future gifts. Thanks team! :)

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

My Husband bought me the sunflower…

My Husband bought me the sunflower eternal bouquet for Mothers day and it is NOT as advertised! It’s horrible, looks horrible, when we contacted them they said ‘thats just how they look’ and offered us a 10% discount for our next order that will not be happening. Avoid the sunflower!

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered again for Valentine's Day

Ordered again for Valentine's Day. Ordered the night before and got the beautiful, preserved roses the next day which was a Saturday just in time for the vday date night. Would highly recommend.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

No quality control. Terrible product.

When my product arrived the label was crooked and text was incorrect. It was for a 70th and they put the number 50 in it.
The flowers in the vase look like a kmart bunch and fall off constantly.
They said this gives it its natural look 😳
They sent a new sticker label with instructions on how to apply. For $200 this should not happen. Don’t recommend buying the gift box either as it is only for the vase and the flowers are left out of it (kind of defeats the purpose of a gift box)
Would not recommend the product at all.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing gift for someone who is getting married

I ordered a personalised glass vase with pink peonies for my best friend’s engagement and it turned out absolutely stunning. The flowers looked beautiful and smelled amazing. The vase felt heavy and really well made, such great quality. My bestie loved it, especially the personalisation with her and her fiancé’s names on it. I’ll definitely be ordering again. Thank you for such a lovely gift!

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a birthday present for my…

I ordered a birthday present for my daughter, she received someone's Christmas present. Then when she received her birthday present it was nothing like the picture. When I emailed them saying I wasn't happy they sent me a video on how to arrange the flowers myself. For $160 I shouldn't have to arrange them. They just look like a $7 bunch from kmart shoved in a vase with a lable. Very disappointing. They arnt even the same colour as the ones on the advertisement. They did offer a refund but once again my daughter would have to do the running around of sending them back. I just think for $160 what you show on you website is what you recieve.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

The delivery time is extremely slow

The delivery time is extremely slow. Outside what is stated on their website. I wont order again, I will stick to my current supplier, Mr Roses, they are fantastic, deliver on time and great quality roses. Also $100 cheaper than this company. Disappointing when ordering for an event within their delivery time.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Best keepsake gift

Bought two personalised glass vases for my girlfriend and grandma. They both loved the gift as the flowers were gorgeous and the quality of the glassware was exceptional. I usually only buy gifts with meaning, hence this was the perfect keepsake gift for the ladies closest to my heart.

October 14, 2024
Unprompted review

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