The Expert Pharmacy Reviews 63

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

The customs decided unilaterally without any notice to return to sender. The Expert Pharmacy contacted me about the returned package and told me they are sending it again, refusing any extra payment... See more

Company replied

Rated 5 out of 5 stars

I was a little hesitant with an oversea purchase. But when having difficulty with the process, (my fault and inexperience). I was contacted by a representative of the company's very nice person. I i... See more

Company replied

Rated 1 out of 5 stars

I placed my order three days ago. It's still showing "on hold". The company claims that there is someone to help available through their chat portal 24 / 7. I've tried to reach them that way repeat... See more

Rated 5 out of 5 stars

Good communication and the order arrived quicker than I thought it would. They made the ordering easy by explaining the exact process very well. I would definitely order from them again. Thank you!

Company replied

Company details

  1. Online Pharmacy

Written by the company

Discover convenience and savings with our trusted online pharmacy. Browse a wide selection of prescription and over-the-counter medications, delivered straight to your doorstep. Your health is our priority, and our licensed pharmacists are here to assist you. Enjoy hassle-free ordering, secure transactions, and confidential support. Experience the future of pharmacy shopping today.


Contact info

4.0

Great

TrustScore 4 out of 5

63 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My order remains "on hold"

I placed my order three days ago. It's still showing "on hold". The company claims that there is someone to help available through their chat portal 24 / 7. I've tried to reach them that way repeatedly but there's never been anyone there. I've also emailed them three times, without a reply. The order remains "on hold" without any explanation or resolution being offered. Apparently "The Expert Pharmacy" doesn't want new business.

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing

Ordered from Expert Pharmacy on August 19 and still haven’t received my order. They sent a tracking number, but it only says “Label Created – not yet in system.” I’ve paid $140 and emailed multiple times with no response. Very disappointing—my previous order went great, but this one has been a nightmare.

August 23, 2025
Rated 5 out of 5 stars
The Expert Pharmacy logo

Reply from The Expert Pharmacy

Thank you for your kind words! We're thrilled to hear you received excellent and fast service. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Very professional

Very professional, met my expectations. Received updates and tracking. Delivered in a timely manner.

April 7, 2025
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Reply from The Expert Pharmacy

Thank you for your kind words! We're glad to hear everything met your expectations and that you appreciated the updates and timely delivery. We look forward to serving you again!

Rated 5 out of 5 stars

Thanks

Thanks. I need to re order Ivermectin please.

March 22, 2025
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Reply from The Expert Pharmacy

Thank you for your continued trust in us! We're glad to hear you're ready to reorder Ivermectin. It's always a pleasure serving you, and we’re here to make the process smooth and reliable every time.

Rated 5 out of 5 stars

Everything got here as expected

Everything got here as expected. And service was great

March 5, 2025
The Expert Pharmacy logo

Reply from The Expert Pharmacy

Thank you for your kind words! We're thrilled to hear everything arrived as expected and that you were happy with our service. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars
The Expert Pharmacy logo

Reply from The Expert Pharmacy

Thank you for your kind words! We're thrilled to hear everything arrived as expected and that you were happy with our service. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Easy quick and reliable.

Easy quick and reliable.

January 19, 2025
The Expert Pharmacy logo

Reply from The Expert Pharmacy

Thank you for your kind words! We're thrilled to hear everything arrived as expected and that you were happy with our service. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Really good service and expedited delivery

It was really easy to use the app and delivery is fairly quick from India.

December 28, 2024
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Reply from The Expert Pharmacy

Thank you for your kind words! We're thrilled to hear everything arrived as expected and that you were happy with our service. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Blessing in Disguise

I was referred to this company by someone who is like a mother to me upon my life. I’m so glad I listened to her, as I’m already seeing, and feeling the results. Will forever be a customer! Thank you! Blessings!

December 10, 2024
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Reply from The Expert Pharmacy

Thank you for sharing such a heartfelt review! We're so grateful for the referral and delighted to hear you're already seeing and feeling the results. Your kind words and support mean the world to us. We're honored to have you as a forever customer—blessings to you as well!

Rated 4 out of 5 stars

Payment complicated

I was sent a very complicated format for payment and spent much time attempting to make it work. Finally gave up and requested the previous payment method. It was sent and the order completed. It was just time consuming and frustrating.

November 16, 2024
Rated 3 out of 5 stars

Never delivered.

I never received my order. It's been over a month and although I received a tracking order, USPS has not delivered my shipment. According to their tracking it has sat in a NY warehouse for weeks and now there is no notice or knowing where it is. This may be a scam. Big loss of dollars paid for no product.

November 27, 2024
Rated 5 out of 5 stars

Easy to place the order

Easy to place the order. Fast delivery. Very reliable.

November 21, 2024
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Reply from The Expert Pharmacy

Thank you for your wonderful feedback! We're glad you found the ordering process easy and delivery fast. Your trust means a lot to us, and we’re here whenever you need us again!

Rated 5 out of 5 stars

Arrives as expected

Arrives as expected, good service.

September 9, 2024
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Reply from The Expert Pharmacy

Thank you so much for your positive feedback! We're thrilled to hear that your order arrived as expected and that you were satisfied with our service. Your trust and satisfaction mean the world to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

The order was mailed right to my…

The order was mailed right to my mailbox fairly fast for coming from a far away continent. Non-descript packaging and everything that was ordered arrived.

September 6, 2024
Unprompted review
The Expert Pharmacy logo

Reply from The Expert Pharmacy

Thank you for your positive feedback! We're delighted to hear that your order arrived quickly and in secure, discreet packaging. It's great to know that everything met your expectations. If you ever need anything else, don't hesitate to reach out. We appreciate your trust and look forward to serving you again! 😊

Rated 5 out of 5 stars

Quick shipping and no hassles

Quick shipping and no hassles or embarrassing talk with the doctor.

August 22, 2024
The Expert Pharmacy logo

Reply from The Expert Pharmacy

Thank you for your review! We're glad you enjoyed our quick shipping and hassle-free convenience. We strive to make the process as smooth and discreet as possible for our customers. If you ever need anything else, feel free to reach out!

Rated 4 out of 5 stars

The shipping was an issue for me

The shipping was an issue for me. I didn’t get the name of the carrier until I emailed several times including PayPal. It was lost in transition. It finally arrived and I am happy to have it.

August 19, 2024
Unprompted review
The Expert Pharmacy logo

Reply from The Expert Pharmacy

Thank you for your feedback, and I sincerely apologize for the inconvenience you experienced with the shipping process. We understand how frustrating it can be when communication isn't as smooth as it should be. We're glad to hear that your order finally arrived, and we're happy to know that you're pleased with the product.

We take your concerns seriously and are actively working to improve our shipping process to ensure that future orders are handled more efficiently. If you have any further issues or questions, please don't hesitate to reach out to us directly. Your satisfaction is our priority!

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