I will never be using this company for any purchases again. My order was placed and money cleared 4 weeks ago and I still haven’t received the product. I rang them multiple times on their advertised n... See more
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See what reviewers are saying
Lovely to deal with but extremely disapointed ! My first order was actually discontinued and couldn't get , easily swapped over for something else ( although ideally would have preferred my money back... See more
Still a bit strange having the 1300 number disconnected. But communication through email was good, the products were delivered by Toll and were as expected. The information recieved (updates) whe... See more
Although the farmstore have a good variety of products & accommodate zippay my recent order has/is all over the shop. 2 mth wait for my chicken coop & my other 3 products weren't sent I emailed & call... See more
Company details
Information provided by various external sources
The Farm Store is a people focused company with a simple goal: “To provide our customers, partners and staff with a first class experience.” But most of all, we want things to be simple. The Farm Store is a Melbourne based company that has been selling farming supplies since 2008. We’re a natural offshoot of our parent company Seven Hills Tallarook. www.sevenhillstallarook.com.au Our experience in Australian Boer Goats goes back some 25 years. We setup the Seven Hills website to supply the Boer Goat industry, and our “premium partners” farming supplies. The Farm Store was a natural evolution of the Seven Hills business. We understand that it's not always easy getting the farming supplies that you want in rural Australia, so we will send them to you. We use a courier service or Australia post to get your products to you quick smart! Call us, email us, FAX us, or write to us. We're here to make life easy, the way good ol' fasioned businesses used to be. The Farm Store is built to make it easier for farmers and families to buy farming supplies. Whether you’re in the suburbs with some chooks, or a famer on a huge station in rural Australia this website is built for you. This is your site, so if you don't see what you need, we'll source it. Don't like something? We'll change it. The price is not right? RING US! Want more than one item and need a better price? Just ask! We don't want to pay full retail price for any item anymore, and neither should you. Australian farmers are the backbone of this country and in no other industry does a client pay full retail price for items that earn them a living. We have over 100,000 products online, and our range changes daily, we send all of our products via courier or we can can send your orders via Australia Post to your mailbox or local post office. No matter what your item will travel safe and sound! Not happy with that? Let us know what you need and we will take it on board and MAKE YOU HAPPY! Please call us if you have ANY questions or if we have not met your requirements on “1300 GOFARM”. If our website did not answer your question, we want to know about it. Please contact us by clicking here
Contact info
98 Lara Way Campbellfield, 3061, Campbellfield
- 1300463276 International +61383011199
- help@thefarmstore.com.au
- thefarmstore.com.au
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has taken months to recieve product and …
has taken months to recieve product and when i last followed up i was told the item was there and would i like it sent. sorry wont shop here again. and i hope i receive my order or other actions will be taking place
Terrible service and borderline fraud.
Terrible service and I'd recommend avoiding. Despite suggesting they have over 300,000 products ready to ship, the reality is they don't stock anything. Its literally the worst shopping experience I've ever had. I purchased a range of products online on the 26th December and then had to make contact with them in January as to where my order was. At this time I was told I'd had to spend a further $200 on delivery. I requested to cancel the order and a refund and was told that no refunds could be processed until February as their accounts people were away. I stupidly paid the addition money and it's now 27th Jan and still waiting. I rang and spoke to someone on the 25th and was advised to call back in 1-2 weeks for an update and that no ETA could bring provided. What a joke.
The Farm Store deserves zero stars
The Farm Store deserves zero stars. Worst shopping experience of my life. They have stolen my money and lied to me repeatedly. I have not received my order and it has been been four months. I’ve asked for a refund many times (as I’ve since bought the items elsewhere), and each time they have told me it will be refunded, but I’ve received nothing. They are frauds and should not be in business.
Have not received what we paid for yet
Quick service and delivery
Quick service and delivery. Customer service very quick to respond.
Fast delivery
My rain gauge was posted quickly and I was able to track the item. Highly recommended store.
Long time to receive product.
It took 5 months for me to receive the product especially with upfront payment and then the Farmstore staff forgot who the product was for, which delayed the product further until I rang them and reminded them.
I was told that my purchase was …
I was told that my purchase was available....you took my money that day 2 months ago then NOTHING
IT NEVER ARRIVED for Christmas yet you took the money out on that first day 2 months ago!!!!!!!
STill havent received my purchase 😤😤😤😤😤😤😤😤😤😤
Products are very good quality.Sizing …
Products are very good quality.Sizing is aust standard.The product arrived before predicted time.I wold recommend them.
They are hopeless I ordered & paid for …
They are hopeless I ordered & paid for my item on the 5-9-2017. After 6 phone calls they finally posted my item to me over 4 months later on the 10-1-2018.
If you like waiting six weeks and enjoy …
If you like waiting six weeks and enjoy having to make numerous phone calls to get what paid for. Then shop at thefarmstore.
Very unhappy!
I payed $800 for a product in August and still have not received it.
Have phoned and written complaints and have been told on atleast 5 occasions that it will be fixed.
Still waiting!
Selling products not in stock- still waiting
I had to pay extra freight charges 1 day after paying for product and am still waiting for them to send the item 2 weeks after purchase. They didn't have the product they were selling,
Don't buy from this Shop!
Super easy order & fastest delivery …
Super easy order & fastest delivery ever. Website easy to use & find what I needed. Will be a returning customer.
From the time I ordered it was months …
From the time I ordered it was months until I received the product. Only once I demanded my money back that the item arrived. Very little to no contact, I had to do all the chasing for updates.
Very poor experience and will never order again
I have been waiting four weeks for my …
I have been waiting four weeks for my order and havent recieved it yet.
Once I chased them up they looked into it.
If i ever get my order I may rethink my current rating
Was sold an item online
Was sold an item online, then charged extra delivery only to find out item was not in stock and couldn't be told when it would be . After waiting 2 months I cancelled my order after being told I could do so & my money would be refunded shortly. Now nearly 2 months on with no refund & 2 uneventful enquiries I find myself rewarding the farm store 1 star in the hope it might prompt a positive outcome so I don't have to contact the Department of Fair Trading, I won't hold my breathe.
Very disappointed!!
Never recieved our items, still waiting for our money to be returned after three weeks, nobody seems to know what is going on.
Be wary
The time spent having to personally chase up every detail of the order. There were numerous times that I was assured someone would call me back in regards to my order been delayed however this never occurred after numerous assurances. Would not order anything from the Farm Store again
I ordered ear tags for my sheep and …
I ordered ear tags for my sheep and paid for them to be numbered with my livestock number and received plain white tag's. Even after talking with the staff about it.
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