Years have passed . They are not willing to return the money. Why are they still running.They claim we can trust them now ?? After such an horrible experience they want to now give store credit?? Any... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
1 year ago i ordered then got to know my money is never coming back. Called every number, emailed them etc but to no avail. In dec 2025 i tried again and this time someone reached out fortunately. At... See more
Company replied
I placed an order on 18th November and has been following up ever since. They shared a fake tracking id and a delivery run sheet for kapashera branch when I hail from a completely different state. N... See more
Company replied
Order No. 1081245 — It’s been weeks since I placed my order, and it has still not been delivered. Repeated follow-ups via email and WhatsApp have been completely ignored. There are multiple consumer... See more
Company replied
2.3
Poor
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good service provider
June 30, 2025
Unprompted review
Good and great
June 30, 2025
Unprompted review
Amazing stuff...original
June 18, 2025
Unprompted review
Horrible
Horrible! They are troubling me since January 2024. They haven’t refunded my amount at all.
April 25, 2025
Unprompted review
Reply from Zainab Arts
Apologies for the trouble caused, there has been changes in the management of the company and now we are upgrading user experiences. Could you please send your order details at care@thefashionstation and your concern will be addressed on priority.
*Warning: Complete Scam- Avoid The Fashion Station at All Costs*
I placed a **prepaid order #1057495 worth ₹15,015** on *4 May 2025* and received a message on *15 May* asking me to wait 14 days. That 14-day window ended on *29 May*, yet it’s now *29 June* and I’ve received **no shipment, tracking update, or refund**.
Despite multiple follow-ups via WhatsApp and email—messages acknowledged only once in mid-May—I've been **completely ghosted**. This isn’t just unprofessional; it’s **legal harassment**. I feel mentally tortured by their lack of response and worry I might never see my money again.
I’m not alone. Check out other reviews:
> “I had to give one star… order placed in August 2024, never delivered or refunded… they never answer calls… never trust these people” ([reddit.com][1], [trustpilot.com][2])
> “ORDER worth ₹14k… sent form but Razorpay refund link… no refund… now sending legal notice” ([scam-detector.com][3])
> “Order #1053995 on 7 Apr 2025… was told refund coming… still nothing” ([mouthshut.com][4])
They are trending as a **scam website** on Reddit and multiple review platforms—yet continue to operate. Consumer helpline complaints are mounting. I have already lodged a formal grievance (#7335171) with NCH, and I suggest anyone else affected do the same immediately.
### ✅ Relief Sought:
* **Immediate refund** of ₹15,015
* **Public apology** and explanation
* **Legal action** taken for deficiency in service and mental harassment
Do *not* place a prepaid order with them unless you want to **lose both your product and money**. This company can only be held accountable when there's aggressive public exposure coupled with formal complaints.
May 4, 2025
Reply from Zainab Arts
Apologies for the trouble caused, there has been changes in the management of the company and now we are upgrading user experiences. Could you please send your order details at care@thefashionstation and your concern will be addressed on priority.
URGENT- ‼️ I need an order update…
URGENT- ‼️ I need an order update barring which I will be initiating a police inquiry given the negative feedback online for fraud on part of Fashion Station to take payments and not deliver- something I was unaware before placing my two orders - 1062302 and 1062309 placed on June 26, 2025. Customer Service is a never ending loop of automated messages over WhatsApp and email. I read here about Simran from the company who seems to have helped others recently, if you are reading- please contact me regarding my orders since I see no way to contact an actual person at this company.
June 28, 2025
Unprompted review
Reply from Zainab Arts
Apologies for the trouble caused, there has been changes in the management of the company and now we are upgrading user experiences. Could you please send your order details at care@thefashionstation and your concern will be addressed on priority.
Simran helped me with my order
I had placed an order. I got no updates from fashion station. No one would reply nor they were reachable on call.
Finally, thanks to Simran. She helped me and my order was delivered safely.
I urge Fashion Station to improve their customer support.
June 2, 2025
Unprompted review
MOST TRUSTED....I ALWAYS BUY FOR MY…
MOST TRUSTED....I ALWAYS BUY FOR MY FAMILY FROM HERE....
June 5, 2025
Unprompted review
Very Disappointed
Very Disappointed! Total Fraud!
I placed an order worth ₹15,000 on 3rd June 2025 from this page (The Fashion Station) for Pakistani suits. I made the full payment via UPI, but I did not receive any product or proper tracking details. The seller has completely stopped responding after taking the money.
Please help me in refund of my money.
My order I'd is 1061372 and 1061367.
Please someone help me.
June 3, 2025
Unprompted review
Reply from Zainab Arts
Apologies for the trouble caused, there has been changes in the management of the company and now we are upgrading user experiences. Could you please send your order details at care@thefashionstation and your concern will be addressed on priority.
Thanks Simran
Thanks a ton to Simran who came to my rescue.I had lost hopes.I truly & sincerely appreciate her for sorting out and better late than never got my dresses delivered Be blessed Simran.Those 5stars are solely for u.
For FSTN , Kindly to retain your goodwill invest in prompt updating on your webpage about ready availability of product.
Because there is a wide gap between what is promised & what is delivered.
June 23, 2025
Unprompted review
SCAMMERS
I placed an order of 5k from this website three months ago and I have still not received my order. I have tried calling, emailing, and messaging them on WhatsApp, but I have received no response at all. It’s extremely frustrating and unprofessional.
They have completely ignored my messages and even gone to the extent of turning off the comments section everywhere — which says a lot about how they operate. At this point, it feels like a scam.
Is there anyone who can actually help? I just want a proper update or a refund. This is unacceptable.
April 28, 2025
Unprompted review
Reply from Zainab Arts
Apologies for the trouble caused, there has been changes in the management of the company and now we are upgrading user experiences. Could you please send your order details at care@thefashionstation and your concern will be addressed on priority.
Amazing stylish product and great…
Amazing stylish product and great service. 😊
April 19, 2025
Unprompted review
Awesome purchase....
Awesome purchase..... original dress and at good cost
May 14, 2025
Unprompted review
If anyone wants to purchase best Pakistani suits, just visit this best site, Fashionstation
If anyone wants to purchase, the best Pakistani suits it can be bought only on Fashionstation’s. Original products, best quality and latest brands. I wish I could buy all.
Thank you so much, Simran for sorting out my problem which has been delayed for so many days, but you sorted in 10 minutes. Thank you so much, Simran
June 18, 2025
Unprompted review
Reply from Zainab Arts
Apologies for the trouble caused, there has been changes in the management of the company and now we are upgrading user experiences. Could you please send your order details at care@thefashionstation and your concern will be addressed on priority.
They are cheat..
They are cheaters... They don't deliver the product... They also don't reply to mails or calls... Please don't order from them...
October 21, 2024
Unprompted review
Reply from Zainab Arts
Apologies for the trouble caused, there has been changes in the management of the company and now we are upgrading user experiences. Could you please send your order details at care@thefashionstation and your concern will be addressed on priority.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.