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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, often highlighting how refreshing they are and their role in providing extra protein. Many people find the user experience excellent, noting the straightforward ordering process, quick delivery, and the ease of use of the app, which is packed with useful information and makes meal planning simple. Consumers also appreciate the variety of menu plans and the delicious, easy-to-prepare recipes. However, some people were dissatisfied with certain aspects of the products, particularly the texture and taste of some shakes, describing them as powdery, gritty, watery, or having an unpleasant aftertaste. A few other people also felt that the price was a bit high, and some mentioned that the keto menu plan wasn't as low-carb as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the delicious and easy-to-prepare... See more

Quality

Users describe positive interactions with quality, often praising the delicious food, shakes, and recipes,... See more

User experience

Clients share positive opinions on user experience, highlighting the program's ease of use and helpfulness.... See more

Price

Consumers find price to be ambiguous. While some reviewers praise the affordability, noting it's economical... See more

Application

People report positive experiences with the app. Many customers find it helpful for meal planning, weight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered the apple and blackcurrant protein drink several times now. The ordering process is straightforward and the product has always arrived quickly. I really like this drink. It is refreshin... See more

Company replied

Rated 4 out of 5 stars

My husband and I (mid-60s) have subscribed to The Fast 800 program now for five years. It is a wonderful and economical help towards lifestyle change and better health. With the cost of living now, we... See more

Company replied

Rated 5 out of 5 stars

This is a fantastic plan on every level. Easy to understand and follow, lists compiled relevant to your chosen menu plan and you feel great, a massive psychological boost. You sleep better, your body... See more

Company replied

Rated 5 out of 5 stars

Lots of simple, quick recipes, easy to follow guidance, advice & ideas. Plenty of support from fellow members. Loads of exercise routines, for every ability to do in the privacy of your own home. Huge... See more

Company replied


Company details

  1. Weight Loss Service

Written by the company

Weight Loss For Better Health 📅 Guided Programme & Weight Loss Support 👏 80k members📱Now an app!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A new me!

I followed the Fast 800 in 2022 and successfully lost 20kg, thoroughly enjoyed the food however, reverted back to ‘old habits’. With a new mindset and a long term focus on a healthy lifestyle rather than a ‘diet’, I have now followed the Fast 800 approach to living and have lost 55kg! I am eating delicious meals, treating myself to occasional chocolate, have so much more energy and have formed true habits. My relationship with food is now positive!

June 28, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Tracey,

That's absolutely incredible! What an achievement to have transformed your relationship with food. It's truly inspiring to hear how you've built sustainable habits and are enjoying a healthy lifestyle.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

You’ve found what you need

Loads of everything you need to lose weight or just become and stay healthy - recipes, different meal plans with shopping lists, exercise plans, helpful articles, supportive communities, progress tracking, reset opportunities. It’s like a cheerleader that knows stuff on your phone! Highly recommend it.

June 28, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Leigh,

Thank you for sharing such a glowing recommendation for The Fast 800 Programme.

We are so pleased you have found our programme and it's working well for you.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

It’s not that difficult

As a lady of a certain age, losing weight has seemed impossible. The menopause had made me hot and heavy.
I was determined at Christmas to give it a go.
I followed in wholeheartedly, both the eating and the exercise.
I am so pleased. It went against everything I had done by eating full fat products and olive oil.
But the proof of the pudding, as they say.
I’m back under a BMI of 25 my waist is less than 30.

June 28, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Catherine,

What fantastic news! Thank you for sharing with us and leaving such an incredible review!

Kind regards, The Fast 800 team :)

Rated 5 out of 5 stars

Did the 12 week challenge. Lost 30lb.

Did the 12 week challenge. Felt very supported and loved the recipes.
Lost weight, feel great. I continue to use the site for recipes.

January 28, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi there,

Thank you for leaving us such a wonderful review!

It's fantastic to hear you are feeling great! Keep up the amazing work!

All the best, The Fast 800 team :)

Rated 5 out of 5 stars

A fabulous way to lose weight

A fabulous way to lose weight. Interchangeable recipes with calorie count and nutrition details all in easy to read daily pages. There are daily short workouts with educational information. Mindfulness gives you relaxation tips and of course the science behind it all and why our bodies store our food as fat. Michael left a true legacy with his research and simple explanations. This is the best and easiest way I have lost weight and no nasty preservatives in my food.

June 28, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Poppy,

What a wonderful review to read! We are so pleased to hear how much you have enjoyed using our programme and have really made use of everything that it has to offer!

Michael Mosley's legacy of research and clear explanations has helped so many!

Thank you for sharing with us!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

This programme has changed my life.

This programme has changed my life.
I Started in August 2024 after turning 65 in July with the FAST 800 online programme using the app .
The ease of use, along with the comprehensive recipes, support, the exercises, and the community have been amazing .I have so far lost over 15 kg and kept it off. This is way past my original goal! I feel fit and healthier than ever before in my life.
I am deeply committed to this way of eating now and am truly grateful for this incredible program and the health benefits I now have experienced.

June 28, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Julie,

We're absolutely thrilled to hear how much the Fast 800 programme has changed your life.

Feeling fitter than ever is an incredible achievement. Thanks so much for sharing your success!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Life Changing!

The Fast 800 has been life changing for me. I have my weight and blood sugars well and truly under control now. I would recommend this diet to everyone who struggles with their weight and/or who has raised blood sugars.

June 28, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Joan,

Thank you so much for sharing this with us! We are so pleased to hear this!

Keep up the fantastic work! The Fast 800 team :)

Rated 5 out of 5 stars

Healthier than I’ve ever been

Absolutely loved this app based program. I have lost 3 stone and I have enjoyed new foods and look forward to this way of eating for the rest of my life. I particularly like the weekly plan and shopping list to go with it.

June 28, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Julie,

That's absolutely wonderful to hear! It is fantastic that you've discovered new foods and a way of eating you enjoy and want to stick with long-term.

Thank you for taking the time to leave us a review!

Warm regards, The Fast 800 team :)

Rated 4 out of 5 stars

Nice recipes

Nice recipes, useful link t shopping list and exercise regime…a good all round app

June 28, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Dianne,

That's fantastic to hear! It sounds like you're really enjoying the Fast 800 app and finding it a great all-rounder for healthy living.

Kind regards, The Fast 800 team :)

Rated 5 out of 5 stars

My daily companion for better health.

I've followed the programme for 4 years now and it's helped me become healthier and fitter and keep my weight down. I use the excersise videos daily, they are so easy to follow and great for all fitness levels.

The recipes are delicious, it's great to see new ones added often.

I rely on the programme and Claire's Instagram posts keeping me motivated 🤗

June 28, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Sharon,

That's absolutely brilliant to hear! Four years is incredible dedication, and it's fantastic that the program has helped you stay healthier, fitter, and maintain your weight.

And how lovely that Claire's Instagram posts keep you motivated! It sounds like you've found a truly sustainable and enjoyable way to prioritise your well-being.

Wishing you well, The Fast 800 team :)

Rated 5 out of 5 stars

Fast 800 app has been a game changer for me.

I am nearly 46 and was finding it so hard to manage my weight. The Fast 800 app recipes, shopping list and knowledge articles have been amazing and I have lost 11kg. I’m feeling so much better, and feel like I have a tool for life. Im feeling good in my clothes, finding exercise, hiking and mountain biking so much easier. I love it, and I love feeling like I have better management of my health. The food is delicious, I have some dietary restrictions and the app makes recipe swaps really easy.

June 26, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Sara,

Thank you for taking the time to leave us such a wonderful programme review!

We're thrilled that our programme, with its recipes, shopping lists, and knowledge articles, has had such a positive impact.

Thank you for sharing your journey with us!

Warm regards, The Fast 800 team :)

Rated 1 out of 5 stars

Wish I'd read the shake reviews before…

Wish I'd read the shake reviews before buying. My first mouthful ended in a coughing fit as the powder hadn't dissolved properly. Gritty texture was unpleasant. Very disappointed.

June 22, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Jackie,

Thank you for taking the time to leave us a review. We appreciate all feedback!

We can see our Customer Support team have been in touch with some serving suggestions. If you would like to discuss this further, could you please message the team at shakes@thefast800.com

Kind regards, The Fast 800 team :)

Rated 2 out of 5 stars

I so wish I had read the reviews before…

I so wish I had read the reviews before I ordered so much - I have just consumed my first shake (banana) and literally had to force myself to drink it- it doesn’t taste of banana at all, really bland, and has an unpleasant gritty powdery feeling. I have a pack of strawberry and mushroom soup as well! I am a big fan of the fast 800 recipe books, and adored the late Michael Mosley so I had hoped that these meal replacement shakes would be good quality and tasty. I will have to experiment a little, by perhaps adding some frozen fruit, as other reviewers have suggested - but I am absolutely flabbergasted that these products are connected to such a successful and high profile program. I just don’t understand how the late Michael Mosley would have endorsed these products. I’m bitterly disappointed.
Come on team 800, you can do better than this - I’ve noted that you only respond to the positive comments on this platform, some feedback from yourselves would be decent and helpful, given that I’m £60 poorer.

June 20, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Sally,

Thank you for taking the time to leave us a review. We really do appreciate all the feedback we receive.

We are sorry to hear that the products you purchased have not met your expectations. We are happy to accept returns for any unopened products. If you would like to contact our Customer Support team, they will be more than happy to assist you. You can reach them at shakes@thefast800.com

We’ve never been shy about our shakes having a gut-loving texture, but we understand it hasn’t been to everyone’s taste. You may find our newest product, Smooth Cholocate, more to your liking. We’ve worked hard to bring you a fibre-filled shake made with proven ingredients and a smoother texture.

Warm regards, The Fast 800 team :)

Rated 1 out of 5 stars

I feel very let down by these…

I feel very let down by these products... tried the chocolate shake and the mushroom soap, and they are both vile. I wasn't expecting delicious, and was happy with the idea of it being perhaps gritty/powdery, but compared to other similar products these are just dreadful to try and drink. I find it hard to believe that anyone ever signed off on these products! Tried to return but refused due to 'hygiene reasons'. Sorry unpalatable is unacceptable.

June 20, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi there,

Thank you for sharing your feedback.

We're sorry to hear that you feel let down by the chocolate shake and mushroom soup.

We would love to offer some serving suggestions, if you would like to contact our Customer Support at shakes@thefast800.com

Kind regards, The Fast 800 team :)

Rated 5 out of 5 stars

Love the protein powder

Love the protein powder. I’ve bought it several times over many years. I add frozen blueberries & Greek yogurt.

June 20, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Missy Babs,

We absolutely love receiving feedback with suggestions on how our customers enjoy their Protein Powder!

Thank you for your loyalty and for sharing your ideas!

Kind regards, The Fast 800 team :)

Rated 5 out of 5 stars

Please keep making them!

Oh my goodness, I really love your meal replacements shakes! I’ve been drinking them since 2019 on a really regular basis and have read all the books (and successfully shifted my BMI of about 26 back down to about 20 (my likely ‘set point’ based on my size as a younger adult) whilst retaining most of my muscle mass!). Please try to never change the formula! I’ll keep purchasing so long as you keep making!

Also, rest in peace, Dr Michael Mosley. I really miss his presence despite not personally knowing him; I can’t begin to imagine the grief for those that did.

June 19, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Jessica,

That's absolutely fantastic to hear! We're thrilled that our shakes have been such a key part of your success since 2019.

Thank you so much for your loyalty and for sharing such positive feedback!

Warm regards, The Fast 800 team :)

Rated 4 out of 5 stars

Wish Shakes could include SOUPs and flavoured hot chocolate

I love the Shakes but wish they had a wider range to include high protein low carb hot SOUPs and high protein low carb flavoured eg toffee, caramel HOT Chocolate drinks!

June 15, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Michael,

Thank you so much for your amazing feedback! We will ensure that your ideas are passed on to our development team.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Love the meal bars

Love the meal bars. Delicious, my go-to lunch or even snack. Lots of choice of favours. An affordable luxury!

June 13, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Christine,

We love our Protein Bars as well!

Thank you so much for sharing your feedback!

Kind regards, The Fast 800 team :)

Rated 2 out of 5 stars

Mushroom soup is gross, cloudy apple a triumph.

Bought the mushroom soup mix, followed the instructions, and this watery, gritty concoction tastes nothing like mushroom soup as I know it. Really nasty taste, with an equally unpleasant aftertaste. Really can't recommend it. The cloudy apple fibre drink is, however, very nice, and a useful addition to my 800 calories a day for prediabetes reversal.

June 9, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Beverley,

Thank you for your feedback.

We're sorry to hear the Mushroom Soup didn't meet your expectations.

However, it's great to know you're enjoying the Cloudy
Apple Fibre drink.

If you would like to receive some serving suggestions for our Mushroom Soup, please contact us at shakes@thefast800.com and our team will be more than happy to share these.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Don't hesitate, taste and see

I use Fast 800 products to support my weight loss efforts. I trust in their nutritionally balanced mix of ingredients to provide my body with what it needs to function well while I restrict my calories. I particularly appreciate the advice and recipes found in the website. I find this approach works for me and I'm surprised how easy it is. Thanks very much.

May 1, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Lesley,

That's wonderful to hear! We're so glad The Fast 800 products and resources are working well for you.

Thank you for sharing your positive experience!

Kind regards, The Fast 800 team :)

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