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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, often highlighting how refreshing they are and their role in providing extra protein. Many people find the user experience excellent, noting the straightforward ordering process, quick delivery, and the ease of use of the app, which is packed with useful information and makes meal planning simple. Consumers also appreciate the variety of menu plans and the delicious, easy-to-prepare recipes. However, some people were dissatisfied with certain aspects of the products, particularly the texture and taste of some shakes, describing them as powdery, gritty, watery, or having an unpleasant aftertaste. A few other people also felt that the price was a bit high, and some mentioned that the keto menu plan wasn't as low-carb as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the delicious and easy-to-prepare... See more

Quality

Users describe positive interactions with quality, often praising the delicious food, shakes, and recipes,... See more

User experience

Clients share positive opinions on user experience, highlighting the program's ease of use and helpfulness.... See more

Price

Consumers find price to be ambiguous. While some reviewers praise the affordability, noting it's economical... See more

Application

People report positive experiences with the app. Many customers find it helpful for meal planning, weight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered the apple and blackcurrant protein drink several times now. The ordering process is straightforward and the product has always arrived quickly. I really like this drink. It is refreshin... See more

Company replied

Rated 4 out of 5 stars

My husband and I (mid-60s) have subscribed to The Fast 800 program now for five years. It is a wonderful and economical help towards lifestyle change and better health. With the cost of living now, we... See more

Company replied

Rated 5 out of 5 stars

This is a fantastic plan on every level. Easy to understand and follow, lists compiled relevant to your chosen menu plan and you feel great, a massive psychological boost. You sleep better, your body... See more

Company replied

Rated 5 out of 5 stars

Lots of simple, quick recipes, easy to follow guidance, advice & ideas. Plenty of support from fellow members. Loads of exercise routines, for every ability to do in the privacy of your own home. Huge... See more

Company replied


Company details

  1. Weight Loss Service

Written by the company

Weight Loss For Better Health 📅 Guided Programme & Weight Loss Support 👏 80k members📱Now an app!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fibre Apple Blend drink

Fibre Apple Blend drink , I feel is doing me good. Will carry on with thisxeach day as long cases I can Thank you

February 9, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Marjory,

Thank you so much for your kind words! We are delighted to hear that our Apple Fibre Blend is making a positive difference to your well-being.

It is wonderful to know you plan to make it a part of your daily routine.

We look forward to continuing to support your health journey!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Great company with great products

Good quality products at good prices.,customer Services are really helpful and get back to you straight away, so great after sales service should you need them.

January 22, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Nannette,

Thank you for the lovely review! We are delighted to hear that you are enjoying our products and finding our prices competitive.

Our team takes great pride in providing prompt and helpful support, so it is wonderful to know that our Customer Support hit the mark for you. We really appreciate your feedback!

Warm regards, The Fast 800 team :)

Rated 2 out of 5 stars

Fast 800 Lemon Sleep Blend

The Lemon Sleep Blend has an unpleasant aftertaste, presumably due to the Stevia sweetener. It is supposed to be 'natural' but still tastes like any other artificial sweetener, which I dislike intensely. If you feel the same, I would recommend avoiding this product.

February 7, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Elaine,

Thank you for taking the time to share your honest feedback with us. We are sorry to hear that the flavour of our Lemon Sleep Blend didn't meet your expectations, particularly regarding the aftertaste.

We would love the opportunity to make this right and discuss your experience further. Please do reach out to our Customer Support team at Shakes@thefast800.com

Warm regards, The Fast 800 team :)

Rated 4 out of 5 stars

The cloudy apple drink is delicious…

The cloudy apple drink is delicious especially if like me you like sour sweets …not so keen on the hot chocolate it’s got a powdery taste ..I am struggling to drink it which is disappointing as it is expensive

February 1, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Dianne,

Thank you so much for sharing your feedback with us.

We are thrilled to hear that our Cloudy Apple hit the spot!

However, we are truly sorry to hear that the Hot Chocolate hasn't lived up to expectations.

If you would like to reach out to our Customer Support team, please email shakes@thefast800.com

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

The Shakes!

Topped my supply of shakes. They are very versatile, used in some of the recipes (for a quick and easy high fibre meal), and great for a grab and go!

The texture can take some getting used to - grains for that fibre boost... But if you blitz them, you don't really notice. Great in the smoothie recipes!

Highly recommend, low carb, high fibre and quality protein shakes.

February 5, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Sharon,

Many thanks for the lovely review!

It’s brilliant to hear that our shakes have become such a versatile staple in your routine. We love that you’re getting creative with the recipes and using them for those busy "grab and go" moments.

You’ve shared a fantastic tip regarding the texture, too! Because we pack so much natural fibre into every serving, it may feel slightly different at first.

We really appreciate the recommendation.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Excellent customer service all round…

Excellent customer service all round from the Fast800 Team. I had a slight problem with a recent order which was dealt with super quickly, professionally and politely. Very positive from start to finish, and the Fast800 has turned my life around completely, I’m a real advocate in this ‘ Mediterranean’ style approach, 2 years in and it’s been the best for me by far. I can’t praise it enough. Thank you!

February 4, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Jill,

Thank you so much for your kind words!

We are absolutely delighted to hear that our team has resolved your order issue quickly and professionally. Providing excellent service is a top priority for us, so your feedback truly means a lot.

A huge congratulations on your two-year milestone! It is incredibly inspiring to hear how the Mediterranean-style approach has turned your life around. Being such a passionate advocate for the lifestyle is the best compliment we could receive.

Thank you for being part of the Fast 800 community.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

The Wonder of the Fast 800!

Ok so I’m a women of over 70, with plenty of history with useless diets and I have tried diet shakes full of all sorts of ghastly stuff and none of it works long term. The Fast 800 diet, shakes and bars do actually work! The diets, both Fast 800 and the Zoe Guthealth recipes and menus, are completely brilliant (not always a lot between them). They’re made of enough protein and fiber to stop me feeling hungry and overeating. I’ve lost I over 8 kilos and crucially changed my eating habits forever. I don’t feel hungry. I have more energy, sleep better and basically this system is a total game-changer, life and health changer! I’m not given to hyperbole, I don’t normally bother with reviews, this is totally true and I feel rather evangelical about it. This is as strongly as I’ve ever felt about anything I ever bought. So if you’re hesitant, don’t be - you won’t regret it.

February 2, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Mary,

Thank you so much for such a wonderful and heartfelt review! It is truly inspiring to hear how you’ve transformed your health and habits.

We know how frustrating it can be to navigate "ghastly" alternatives that don’t deliver, so we are absolutely delighted that our shakes, bars, and recipes have provided the protein and fibre you need to feel satisfied. Hearing that you have more energy and better sleep is truly wonderful!

We are so glad to have you with us on this journey.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Fast 800 Shakes etc.

Love the flavoured shake powder (Vanilla, Strawberry & Salted Caramel) and cloudy apple. Great to have a measuring spoon too. I needed to add fibre to my diet to help with diverticulosis, it has also aided weight loss, brilliant.🤩

January 27, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Michele,

Thank you for your lovely review! We are so pleased to hear you are enjoying the Vanilla, Strawberry and Salted Caramel flavours, along with the cloudy apple.

It is wonderful that our shakes are helping you manage your fibre intake and supporting your health journey.

Warm regards,
The Fast 800 Team :)

Rated 5 out of 5 stars

Works well as meal replacement

The product is pleasant to taste, and combined with a piece of fruit is a good lunch

January 14, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Pam,

Thank you for your five-star review.

We are so happy to read that you are enjoying your shakes!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

800 shakes

Very easy to order and arrives quickly. I find the shakes easy to use and delicious. Fast alternative to breakfast and keeps me full until lunchtime.

January 19, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi there,

Thank you for sharing your experience! We are thrilled that you’re enjoying our shakes and finding the ordering process straightforward.

If you ever need to reach out to our customer support, you can contact them at: shakes@thefast800.com

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

My purchase was received in really…

My purchase was received in really quick time. Impressive

January 7, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Anne,

Thank you for your feedback! We are thrilled that your purchase arrived so quickly.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

I love everything about The Fast 800

I love everything about The Fast 800. All the shakes are so tasty and I love the clear protein drink and the apple and pineapple fibre powders.

January 22, 2026
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Andrea,

Thank you so much for the lovely review! We’re delighted to hear you’re enjoying the range, especially the Apple and Pineapple Fibre Blends!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

my fav's

I love the products that I regularly use. Those being the chocolate shake and the coffee shake. I mix the 2 together. Really delicious, and for an extra treat 1 scoop of my shake mix on Greek yoghurt is also delicious.
I also enjoy the keto chocolate and the apple fiber mixed with soda water is really refreshing.
I love the convenience of the shakes on busy days. Have been using them for a few years now, and regularly recommend them to friends.

December 20, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Janice,

Thank you so much for your lovely review!

It’s brilliant to hear how much you enjoy our range. We love your idea of mixing the chocolate and coffee shakes together—that sounds like a delicious combination!

We really appreciate you recommending us to your friends and for your continued support over the years.

Warm regards, The Fast 800 team :)

Rated 3 out of 5 stars

Not that pleasant

To be honest, I find the shakes very ‘powdery’ in texture, fairly watery & weak in flavour (I’m using only 250ml water). So not actually pleasant to drink. I’ve had much better weight loss shakes, designed by doctors & nutritionists……albeit in Australua. Sorry, but Fast800 shakes are not that pleasant

December 1, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Tina,

Thank you for sharing your honest feedback. We're sorry to hear the shakes haven't met your expectations regarding texture and flavour.

We would love to help you enjoy your shakes! If you would like to reach out to our Customer Support team at shakes@thefast800.com with your order number, they will be more than happy to help.

Warm regards, The Fast 800 team

Rated 5 out of 5 stars

Great products

Great products
I am following the plan and bought the products to work alongside it. Delivery was quick and I am enjoying them although some are an acquired taste. Especially loving the lemon blend. I know they are a bit pricey but worth it to help with the weight loss. Less than 3 stone to go now 11 stone already gone

December 1, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Gail,

What a fantastic review to receive, thank you so much for sharing!

A huge congratulations on your incredible progress. We are so proud to be a part of your journey!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Goods received on time

Goods received on time. Products are tasty and easy to use. I love that they have been scientifically put together with all the nutritional benefits.

November 25, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Margaret,

Thank you so much for the lovely review! We’re thrilled to hear you’re enjoying the taste and finding our products easy to use.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Great products and excellent service

Great products and excellent service.
I was a little wary of using products outside of natural food products, but these are an excellent option to align with a healthy lifestyle and diet.

December 11, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Mary,

Thank you so much for your wonderful review. We are so pleased you find our products an excellent option!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Love these shakes

Love these shakes. They are not sickening sweet like other shakes.

November 20, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Deanne,

Thank you so much for your kind review.

We are so pleased you are enjoying our shakes and not finding them too sweet.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Really good clean honest product’s that…

Really good clean honest product’s that help towards health goals and taste good without any artificial additives, love them!

December 4, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Janet,

What a brilliant review—thank you! We are absolutely thrilled to hear that you love our products!

It means a lot to us that you find the taste great while avoiding artificial additives.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Highly recommend

This is a great app. The menu choices are good and keep you full so you don’t want to snack between meals. There is also daily exercise, tips and meditation. I can’t fault it. I’ve lost weight and am thoroughly enjoying using the app. Would highly recommend.

December 4, 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Tina,

What an amazing review—thank you! Hearing that you "can't fault it" is the highest praise we could receive.

We’re so glad you find the menu choices satisfying and are utilising the valuable extras like the daily exercise and meditation.

We appreciate you recommending the app. Keep up the fantastic work!

Warm regards, The Fast 800 team :)

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