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Rated 5 out of 5 stars

The service, delivey, the delivered item.. everything, just great! I would recommend anyone to shop here! :)

Rated 5 out of 5 stars

Extremely happy with my purchase from The Fine Store. The transaction process was very easy and Eveline kept in touch throughout. The item was well packaged and arrived safely in New Zealand without a... See more

Company replied

Rated 5 out of 5 stars

I have ordered recently sofa from the Fine Store. I would say everything so far has been great; they have helped me during the process of choosing the right size and fabric! The store itself is so bea... See more

Company replied

Rated 5 out of 5 stars

Such a beautiful store with so many carefully selected items of high quality. Highly recommend to pay the shop a visit, either online or in store.

Company replied

Company details

  1. Decoration and Interior Design Store
  2. Furniture Store

Written by the company

Since 2014 The Hague based The Fine Store offers a range of thoughtful interior and lifestyle products. Sourcing pure craftsmanship, the specialist store curates timeless, quality pieces. Balancing between traditional and contemporary design. Find the carefully curated collection online at thefinestore.com or in our The Hague showroom for inspiration and advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Rated 5 out of 5 stars

The service

The service, delivey, the delivered item.. everything, just great! I would recommend anyone to shop here! :)

February 24, 2026
Rated 3 out of 5 stars

I ordered from The Fine Store and the…

I ordered from The Fine Store and the products arrived fine, but I was caught out by import VAT. While the VAT charge itself is correct, the store buries the information about UK VAT in their FAQ, which is hard to find and even contains a typo.

Prices at checkout appear final, giving the impression that VAT is included when it is not.

This made the purchase confusing and could easily mislead UK customers.

I hope the store improves upfront pricing transparency in the future.

January 9, 2026
Unprompted review
The Fine Store logo

Reply from The Fine Store

Thank you for your feedback. We’re sorry that the import VAT came as a surprise and understand how this can be confusing for UK customers.

As explained in our email contact, UK import VAT is charged by local authorities and is therefore not included at checkout. We appreciate your feedback and are reviewing how we can make this information clearer upfront. Thank you for helping us improve!

Rated 5 out of 5 stars

Quick and helpful assistance

I faced a problem with an item and they promptly helped by substituting that broken product.

October 8, 2025
The Fine Store logo

Reply from The Fine Store

Thank you, Silvia. My pleasure!

Rated 5 out of 5 stars

Fine product – fast delivery

I am happy with my high quality rack for the kitchen. Fast delivery, great and beautiful product.

August 29, 2025
The Fine Store logo

Reply from The Fine Store

Hi Uta, thank you for taking the time to share your review! We’re glad to hear you had a positive experience.

Rated 5 out of 5 stars

Nice customer service

Nice customer service, fast shipping, great packaging, thank you!

August 29, 2025
The Fine Store logo

Reply from The Fine Store

Thank you for your kind words!

Rated 5 out of 5 stars

Fast shipping was what really thrilled…

Fast shipping was what really thrilled me :) everything came neat and as presented on pictures. All recommendations for this site :)

August 6, 2024
The Fine Store logo

Reply from The Fine Store

Great to hear everything went smoothly! We're glad you're happy with your experience and looking forward to see you back again.

Rated 5 out of 5 stars

Such a beautiful store

Such a beautiful store. Amazing range and customer service. Highly recommend

June 7, 2024
The Fine Store logo

Reply from The Fine Store

That's a pleasure to read, thank you!

Rated 5 out of 5 stars

You get all you need right here

Excellent and generous advice, high quality and beauty.
The Fine Store offers all you need to create beautiful spaces!

May 16, 2024
Unprompted review
The Fine Store logo

Reply from The Fine Store

Thanks Kim, your review is much appreciated! Looking forward to see you again. Warmest!

Rated 5 out of 5 stars

Love this store

Love this store! Products are beautiful and the customer service is equally lovely! For me it’s a new go to website for home furnishings.

April 10, 2024
The Fine Store logo

Reply from The Fine Store

Thanks so much for your review Helen, much appreciated!

Rated 5 out of 5 stars

Excellent service from The Fine Store

Extremely happy with my purchase from The Fine Store. The transaction process was very easy and Eveline kept in touch throughout. The item was well packaged and arrived safely in New Zealand without any issues. Highly recommend.

March 18, 2024
Unprompted review
The Fine Store logo

Reply from The Fine Store

Lovely to receive a review by you Jane, thanks!

Rated 5 out of 5 stars

Nice items great customer service …

I got a couple of really cute candles from here - there was an issue with the shipping and they were returned to sender, but the customer service was very friendly and sent them again super fast! Thanks fine store! Would recommend!

January 25, 2024
Unprompted review
The Fine Store logo

Reply from The Fine Store

Hi David, that's wonderful to hear. Always happy to help!

Rated 5 out of 5 stars

Impressive Professionalism

I've had the opportunity to interact with The Fine Store, and I must say they are incredibly polite and professional.

September 5, 2023
Unprompted review
The Fine Store logo

Reply from The Fine Store

Dear August, many thanks for taking the time to leave this review!

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