THE FITNESS GROUP Reviews 

4,488
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, supportive, and knowledgeable, providing clear explanations and personalized guidance throughout their journey. Many people highlight the excellent customer service and efficient response times, which make the enrollment and learning processes seamless and stress-free. Reviewers often received prompt feedback and quick answers to queries, fostering confidence and making the overall experience enjoyable. People also appreciate the well-structured courses and comprehensive, helpful materials, contributing to an engaging user experience.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their patience, friendliness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and excitement... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting the quick feedback... See more

Service

Consumers find service to be positive, with many reviewers praising the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve not yet started my course but recently signed up to the level 2 fitness instructor intensive under guidance from Rosie. I’d been swithering between so many providers and immediately talking with... See more

Rated 5 out of 5 stars

Customer service officer Warren was absolutely brilliant. I threw loads of questions at him . He dealt with them patiently and effectively. Hence I have signed up to do a FA course with intention l... See more

Rated 5 out of 5 stars

I recently chose to enrol with The Fitness Group after carefully reviewing a number of courses across the country. The main reason for my decision was the excellent telephone conversation I had wi... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Fitness and Nutrition Service

Written by the company

The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.

The Fitness Group Education

Written by the company

The Fitness Group is the UK’s Leading Fitness Education Training Provider
With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,488)

2,168 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Golden standard customer service

The company website is clear and concise with lots of information.

Jaz helped me with any questions I may have had and helped guide me towards the correct course.

The course materials are detailed and video lessons are informative. The quizzes can be challenging but will help you cement your knowledge on the subject.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great learning experience with…

I had a great learning experience with Danny. He is a very supportive and helpful tutor who always takes the time to make sure everyone understands the material. He explains everything clearly and makes even difficult topics easy to understand. His patience, encouragement, and positive attitude created a comfortable learning environment where I felt confident asking questions. I truly appreciate his dedication and would highly recommend Danny to anyone looking for an excellent tutor.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

From my first enquiry they have been…

From my first enquiry they have been excellent, coming across as a quality and professsional and really standing oit from other companies that offer similar training courses.

Rosie, my advisor, was brilliant and got in contact with me straight away to answer all my questions and she really sold the company to me and put my mind at ease and I was happy to go forward.

Really looking forward to starting my course and any future courses with The Fitness Group and would recommend them to anyone startimg their journey.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Mark was a great tutor

Mark was a great tutor. He kept me updated with everything. Once I sent my coursework to him he told me the time process for marking the coursework. I then received the emails of completion and any feedback that was needed. Thanks for a stress free process.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

I recently chose to enrol with The…

I recently chose to enrol with The Fitness Group after carefully reviewing a number of courses across the country. The main reason for my decision was the excellent telephone conversation I had with Warren Draper.
Warren was polite, thorough and genuinely friendly. He patiently guided me through the entire enrolment and payment process, which was especially helpful as admin is not my strong point.
I would highly recommend Warren for his professional, supportive approach. It is thanks to him that I decided to train with The Fitness Group.
Kindest regards,
Noelle Boland

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve not yet started my course but…

I’ve not yet started my course but recently signed up to the level 2 fitness instructor intensive under guidance from Rosie. I’d been swithering between so many providers and immediately talking with Rosie she gave me the insight I needed in choosing the best path for me and my situation. With efficient responses it made the enrolment process seamless and far less daunting than I thought ! Would highly recommend ☺️

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Mark!

Mark is an amazing trainer! The way he teaches is so easy to follow. He is so experienced and offers such a wide range of knowledge. He makes you feel comfortable and you can genuinely see he wants you to succeed. Choosing the face to face intense course is amazing and really well structured, you instantly feel like you have gained so much more skill and knowledge from day 1!

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent time learning with…

I had an excellent time learning with Mark and The Fitness Group.

Mark was extremely informative and made the environment fun and interactive.

I would recommend this course to anyone looking to gain in depth knowledge in the fitness industry.

July 30, 2026
Unprompted review

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