The Flaming Candle logo
Visit website

The Flaming Candle Reviews 316

•
TrustScore 4.5 out of 5

4.6

Candle Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, especially the fragrance oils, noting their strength, consistency, and beautiful performance in various applications. Many people appreciate the wide variety of scent options available and the excellent customer service received. The delivery service is frequently highlighted for being fast, reliable, and ensuring orders arrive well-packaged and intact. However, some customers also noted issues with shipping delays, with orders taking much longer than expected to arrive. A few other people also felt that customer service was non-existent or unhelpful, particularly when dealing with lost or incorrect orders, and some experienced problems with product quality, such as leaking bottles or incorrect scents.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the high quality and variety of... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive aspects such as quick... See more

Delivery service

People report positive experiences with delivery service, often noting that orders arrive quickly and in good... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of products,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and awesome... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our little group is new to ordering oils online, we usually just go to a soap store in town but then realized we were paying way more money that way and since we were getting more and more customers,... See more

Rated 5 out of 5 stars

My order was delivered quickly & in good condition. I got everything I needed and it was on clearance & was a good price. I have been on other candle websites that were supposed to have a huge selecti... See more

Rated 5 out of 5 stars

Top notch fragrances and speedy processing time. We weren’t too happy during the company’s big move, but the have totally redeemed themselves.

Rated 5 out of 5 stars

My first time ordering from this company, I absolutely loved it all of my vessels came intact, it was delivered faster than expected, the wax I purchased is amazing and the fragrance oils all smelled... See more

Company details

  1. Candle Store

Information provided by various external sources

We offer a full line of the finest candle making supplies, including fragrance oil, dye, wicks, soy wax, kits, and more, all at wholesale prices with fast shipping.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing fragrances, amazing customer service

They always make sure everything is exactly as I ordered! They had actually ran out of a fragrance oil that had went through on my order and they were kind enough to refund the money for it, but they still sent me a fragrance that was very similar to the one I had originally picked out! I also love that they offer the free 1oz fragrance with any fragrance purchase, it’s definitely a plus! Also, their scents? SPOT ON. I use them for wax melts and my customers are always impressed, as am I! Thanks guys!

December 18, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look