The Flaming Candle Reviews 319

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, especially the fragrance oils, noting their strength, consistency, and beautiful performance in various applications. Many people appreciate the wide variety of scent options available and the excellent customer service received. The delivery service is frequently highlighted for being fast, reliable, and ensuring orders arrive well-packaged and intact. However, some customers also noted issues with shipping delays, with orders taking much longer than expected to arrive. A few other people also felt that customer service was non-existent or unhelpful, particularly when dealing with lost or incorrect orders, and some experienced problems with product quality, such as leaking bottles or incorrect scents.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the high quality and variety of... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive aspects such as quick... See more

Delivery service

People report positive experiences with delivery service, often noting that orders arrive quickly and in good... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of products,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and awesome... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our little group is new to ordering oils online, we usually just go to a soap store in town but then realized we were paying way more money that way and since we were getting more and more customers,... See more

Rated 5 out of 5 stars

My order was delivered quickly & in good condition. I got everything I needed and it was on clearance & was a good price. I have been on other candle websites that were supposed to have a huge selecti... See more

Rated 5 out of 5 stars

Top notch fragrances and speedy processing time. We weren’t too happy during the company’s big move, but the have totally redeemed themselves.

Rated 5 out of 5 stars

My first time ordering from this company, I absolutely loved it all of my vessels came intact, it was delivered faster than expected, the wax I purchased is amazing and the fragrance oils all smelled... See more


Company details

  1. Candle Store

Information provided by various external sources

We offer a full line of the finest candle making supplies, including fragrance oil, dye, wicks, soy wax, kits, and more, all at wholesale prices with fast shipping.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

319 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great products

Great products! Delivery was a little slow BUT...with the horrible weather across the country, totally understandable!

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

I have been ordering from FC since…

I have been ordering from FC since 2021. In the last year the quality has been hit or miss, and the issues that I have had have not been addressed or they drag their feet for so long a resolution cannot be found.

Not only that but I have been buying the same fragrances and I have watched the price increase in some cases up to 36% for a 7lb jug. The customer service has gotten worse, and the quality has gone with it as well. I finally got a defective 7lb reed diffuser jug and they have been dragging their feet to find a resolution. I'm done with FC and their inflated prices.

December 30, 2025
Unprompted review
Rated 3 out of 5 stars

My original order was missing items

My original order was missing items. TFC corrected the mistake and sent the missing items immediately. I would have provided a higher rating, but missteps with orders have been a common occurrence experience for my orders since they relocated.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful! Love all the scents I have received! Minor issue with the wrong scent being sent (easy mistake, names were VERY similar) but they immediately made it right! The scents are amazing though!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

We love all the scent options

We love all the scent options. We recently had an order get lost and didn’t make it to us. The Flaming Candle quickly replaced it and got to us quick.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

I truly LOVE their scents

I truly LOVE their scents! We got a good first order to see if we liked them. We were originally missing some things due to being out of stock but the flaming candle made it right! I believe they will be our main wholesaler! We just ordered wicks, jars, and more oil! Looking forward to getting all of our new goodies!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Irish cream great scent

I ordered some valentine scents and Irish cream for cream for st Patrick’s , it’s smells great, shipping a lot faster now . Still great company

January 16, 2026
Unprompted review

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