I had one or two problems with the items I ordered. I brought them to the attention of a customer service representative named, Theresa. She was extremely responsive and helpful, and she sorted out th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the quality of the blanket! Justine was a great help because the King size blanket was too small for our regular size King bed. She helped me to replace it with the XL King blanket. I reco... See more
I have bought another one of these and love it . The product is fantastic but I was unaware of where it came from and it took an alarming length of time to clear customs at Heathrow. Not the fault of... See more
The website is very consumer friendly, except I had a small problem at check out. The system added more items that I didn't want.
3.9
Great
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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The color palette to choose from…
The color palette to choose from contains all the perfect colors to coordinate with other items in my bedroom. I hope I am satisfied and happy with my choices.
July 8, 2026
Unprompted review
So far so good!!
July 8, 2026
Unprompted review
Just got mine and I am so in love with…
Just got mine and I am so in love with it ..I also ordered more for my camper ...
July 8, 2026
Unprompted review
I am waiting to get the product
I am waiting to get the product, but I believe the advertising and hope it matches all the great things they are saying. The website is a bit of a challenge and I needed to go back in three times before I could complete my transaction.
July 8, 2026
Unprompted review
I received a product that doesn't even resemble the size I ordered.
I received a product that doesn't resemble what I ordered. These blankets are nowhere near the size I ordered. I cannot even reach the website for this company. I ordered 4 blankets that are useless. I can no longer trust ordering anything online. I mean there were tons of reviews, apparently all fake. I'll ve contacting my credit card company immediately. What a scam.
July 1, 2026
Unprompted review
Reply from The Fleece Company
Hi MJ,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.
We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.
— The Fleece Company Support Team
I love these blankets!!!
I love these blankets!!!!
I tell all my friends about them, I ordered two in queen size. They work so well in summer and winter. I just want a bigger size so I ordered the XL KING! My husband and I can’t wait now we have two for the bed and two for the couch since it’s BOGO free!
July 8, 2026
Unprompted review
Can’t wait to try it hope they are what…
Can’t wait to try it hope they are what you say or I’ll be sending them back
July 8, 2026
Unprompted review
The size wasn’t what I expected it to…
The size wasn’t what I expected it to be. However, Sara was very helpful in rectifying the issue. Th response was very quick.
July 7, 2026
Unprompted review
Loved the first one
Loved the first one, then discovered I could order another and get one free !
July 8, 2026
Unprompted review
I planned to return my blanket BUT…
I planned to return my blanket, BUT I'd need to ship it to GERMANY! It is NOT a queen size, it is a TWIN size!! What a scam! Fleeced! Buyer beware of internet sales. Do your research before buying.
July 7, 2026
Unprompted review
Reply from The Fleece Company
Hi Brooke,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.
We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.
— The Fleece Company Support Team
I am very happy with the quality of the…
I am very happy with the quality of the muslin blankets. However, on the initial order, one of the blankets they sent was the wrong size. Nina, their customer service rep, was so professional and courteous, she took care of the problem right away. I highly recommend this company.
June 17, 2026
Unprompted review
I worked with Nina in Support regarding…
I worked with Nina in Support regarding an order I received with the incorrect size of product. She very quickly provided a solution and new product was shipped.
I was very pleased with the service and quick solution.
July 8, 2026
Unprompted review
Easy to navigate site
July 8, 2026
Unprompted review
Easy purchase
Site was easy to navigate and lots of information on the product
July 8, 2026
Unprompted review
So far very kind
So far very kind! let me recrive the products then I will give my complete opinion.
July 8, 2026
Unprompted review
I wanted two blankets and some how…
I wanted two blankets and some how ended up ordering three, but I'm sure you guys do this on purpose and that's what I will tell everyone i talk at the shop I work at.
There was also no opportunity to make this right before the order was completed so now my experience from now on will be bad. I'm sure there is no resolution for this so I will have to dispute it with my credit card.
Thanks for making things not easy.
July 8, 2026
Unprompted review
Reply from The Fleece Company
Hi Gordon,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.
We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.
— The Fleece Company Support Team
Everything I would expect to happen did…
Everything I would expect to happen did happen. No bells and whistles or annoying up-sells (which I appreciate) payment was handled efficiently.
July 8, 2026
Unprompted review
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