The French Farm Reviews 

403
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and wide selection of products, highlighting many unique and delicious items that are often hard to find elsewhere. People consistently appreciate the prompt and fast delivery service, noting that their orders arrive quickly and in a timely manner. Reviewers also consistently highlight the careful and excellent packaging, which is often described as super safe and ensures all contents arrive in perfect condition despite travel. The ordering process is described as easy and efficient through their excellent website, leading many consumers to express their strong intent to order again.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight with the quality and taste... See more

Quality

People report positive experiences with quality, often praising the delicious taste of food items like tea,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the prompt and fast shipping,... See more

Order

Customers consistently note positive experiences with order, with many expressing their intention to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a francophile and francophone who has lived and worked in France and of course a HUGE foodie. For years I was getting a lot of my French ingredients, including my favorite mustards from Edo... See more

Company replied

Rated 5 out of 5 stars

French Farm products are one of a kind, I have purchased your beautiful steak knives and this time I got the lollipops and they’re delicious. I ordered the fruit, caramel and milk chocolate, never had... See more

Company replied

Rated 5 out of 5 stars

The tea towels that I had ordered were packaged well, without any damage. The fabric is soft, without any roughness or bleeding of colors. I would highly recommend these products because they look a... See more

Company replied

Rated 5 out of 5 stars

I placed my first order with the French Farm and am very impressed. There was an issue with the shipping through FedEx (not their fault) and when I reached out to the French Farm, they immediately fol... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

The French Farm has searched the European continent to bring you the finest in imported gourmet foods, and kitchen and dining decor.


Contact info

4.9

Excellent

TrustScore 5 out of 5

403 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(403)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Favorite Store for Exceptional Food!

What makes for a great experience shopping on The French Farm. World class products, fast expert packaging with attention to detail and most importantly consistency! I have been purchasing from The French Farm for years and can depend on them for the finest products and service.

November 28, 2023
Rated 5 out of 5 stars

Christmas treats order

All the food items I ordered, which were contained in glass jars, were carefully wrapped and arrived in perfect unbroken, not leaking condition. Items were ordered on Thanksgiving day and delivered on the first Tuesday after Thanksgiving.

November 27, 2023
Rated 5 out of 5 stars

fabulous experience

everything about this company is fabulous from their communication, delivery and of course, the products. I love it all. I purchased steak knives, flatware, tea towel, olive oil, herbs and more.

November 2, 2023
Rated 5 out of 5 stars

I'll Be Back!

Timely delivery! Products carefully wrapped, safe and intact. Pricing was good value, too.

There was another review that I completed that I do not see a copy of here. Essentially, I wrote that the product I was searching for, Le Saunier de Camargue Fleur De Sel Finishing Sea Salt, was not easy to find online so I was pleased when I found it at The French Farm. I bought five of the same item because it was so reasonably priced and popularly received by my family last Christmas. No surprise they wanted the same stocking stuffers this year. Unexpected FREE DELIVERY was icing on the cake!

October 29, 2023
Rated 5 out of 5 stars

The person who answered my call was…

The person who answered my call was pleasant and informative.
The only thing I was disappointed in was the size of the larger spoons. I thought they were way too big - even for soup. Otherwise, I liked the mineral set.

October 26, 2023
Rated 5 out of 5 stars

Always a Great Experience

The French Farm is still the amazing company it's always been - even when there are issues, they are on top of it and resolve them quickly. Eileen Sheridan deserves all the stars, on top of the high quality products The French Farm has!

November 1, 2023
Unprompted review
Rated 4 out of 5 stars

L’Epicurean Sweet Garlic

I ordered a 4 pack of L’Epicurean Sweet Garlic 🧄 by the jar. This product is hard to come by and I was thrilled to find “The French Farm” in my search. The issue I had is that the seal was broken on one of the jars causing the oil to seep out into the packing. I do not fault the company just the way that it was packed with very little bubble wrap. The products they sell are GREAT!

October 25, 2023

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