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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, noting their careful and considerate approach during installations. People frequently highlight the excellent service, from initial communication to the efficient and clean installation process. Consumers are very satisfied with the product itself, finding it easy to use and providing an enhanced sense of security for their vehicles. The user experience is often described as smooth and straightforward, with many appreciating the quick installation times. Some people were dissatisfied with the product's operation, mentioning that it took several attempts to release the lock. However, the company's after-sales service is also commended, with instances of staff going above and beyond to assist customers.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the professional, efficient,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Product

Users describe positive interactions with the product. Many customers are highly satisfied with the Bear... See more

User experience

Consumers find user experience to be positive, highlighting the ease of use and professional service. Many... See more

Based on these reviews

Rated 5 out of 5 stars

We’ve just had a bear lock fitted to our camper van and must say this had been a five star service from our initial communication right through to fitting. Andre is such a professional and other than... See more

Rated 5 out of 5 stars

I had a Bear Lock fitted to my VW Transporter. Communication was very good, Andrej got straight on with the job, you could see he was careful, considerate of my van, pointed out a slight scratch on th... See more

Rated 5 out of 5 stars

I had a Bearstop transmission lock fitted to my VW California. I was extremely impressed by the professional manner in which the work was carried out by Andre. In particular his attention to detail i... See more

Company replied

Rated 5 out of 5 stars

Had a Bear Lock fitted to our VW Transporter by Theft Stop. The Bear Lock is easy to use and provides another level of security. Communication was excellent from Andre, who also dealt with the install... See more

Company replied


Company details

  1. Car Security System Installer
  2. Security System Installer
  3. Security System Supplier

Written by the company

We PROTECT your car so YOU and your family can STOP WORRYING... We supply and install our unique and extremely efficient anti car theft & cargo protection systems.


Contact info

4.9

Excellent

TrustScore 5 out of 5

424 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bear lock fitting.

Great communication with Andre.
We met in Cardiff to save us a trip to Birmingham. Bear lock was fitted very efficiently & it was thoroughly explained. Excellent service. Cheers 👍🏻

April 15, 2026
Rated 5 out of 5 stars

We've just had a bear lock fitted to our camper-van

We’ve just had a bear lock fitted to our camper van and must say this had been a five star service from our initial communication right through to fitting. Andre is such a professional and other than see the lock barrel wouldn’t know any work had been carried out. Andre explained everything throughout the process. Highly recommended thanks again Andre

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I had a Bear Lock fitted to my VW…

I had a Bear Lock fitted to my VW Transporter. Communication was very good, Andrej got straight on with the job, you could see he was careful, considerate of my van, pointed out a slight scratch on the glove box that was present before the work started. Worked away with no fuss, explained the warranty, keys and code card. Excellent service, very professional. I would add more stars if allowed.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

A1. Good communication, no damage during or mess left after the install and the lock that was installed is brilliant giving my vehicle a lot more added security.

March 16, 2026
Theft Stop logo

Reply from Theft Stop

Thank you for your feedback Paul. It was great to meet you

Rated 5 out of 5 stars

A simple solution to stop theft

The experience was very easy, quick and professional. Very happy with the system, easy to use. 5 seconds and it's done.Quick and professional

March 16, 2026
Theft Stop logo

Reply from Theft Stop

Thank you Gary

Rated 5 out of 5 stars

5 ⭐️ from start to finish

From start to finish I’ve received excellent service, from the initial email with Jaro down to Andrej coming to install our new lock, everything was explained fully, it really was a 5 star service, I would 100% recommend Theft Stop.

March 4, 2026
Theft Stop logo

Reply from Theft Stop

Thank you Nicola.

Rated 5 out of 5 stars

Andre is absolutely fantastic

Andre is absolutely fantastic. He most definitely goes above and beyond with the installation and his professionalism is second to none.
As for the Bear Lock, I couldn’t be more happy and totally recommend to all that value their pride and joy.
Dave and Julie (Newcastle)

February 15, 2026
Theft Stop logo

Reply from Theft Stop

Thank you Dave

Rated 5 out of 5 stars

Bearlock installation at Theft Stop

Andre was a joy to work with, he fitted our bearlock quickly and efficiently leaving no mess and explaining everything as he went, would definitely recommend Theft Stop and their bearlock to anyone who is serious about their motorhome security..

January 28, 2026
Theft Stop logo

Reply from Theft Stop

Thank you Derek

Rated 5 out of 5 stars

Brilliant service from Theft stop

The whole process from placing order with Jaro to installation by Andre who done a brilliant job excellent communication very professional from start to finish highly recommend Theft stop

January 8, 2026
Theft Stop logo

Reply from Theft Stop

Thank you Neil

Rated 5 out of 5 stars

Bear lock fitting

Jaro and andrej were brilliant can’t fault their work, they fitted the bear lock on my motorhome in just over a hour, no mess no damage done a fantastic job thanks again guys. If you have any vehicle and you’re serious about security then this product is a must, can’t recommend this company enough absolutely brilliant

December 4, 2025
Theft Stop logo

Reply from Theft Stop

Thank you Neil

Rated 5 out of 5 stars

Brilliant service from Theft stop

Andre was Excellent throughout from start to finish so professional with a great product, if you are looking to protect your prize asset which in my case was my Motorhome I highly recommend getting in touch with Theft stop and having a bear lock product fitted.

November 8, 2025
Theft Stop logo

Reply from Theft Stop

Thank you

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