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Rated 5 out of 5 stars

Excellent range of products with quality materials. Super helpful staff. Very happy with my purchase from their shop in K11 mall, Hong Kong

Rated 5 out of 5 stars

The website was clear and easy to use. Once order was submitted we had very good communication and regular updates. Very impressive. Goods arrived in a timely manner and we presented lovely. Ite... See more

Rated 4 out of 5 stars

I love the website ease of use, variety of options and very happy with my purchase Customer service was very responsive and timely. When I needed to return some thing that’s much appreciated. I’m givi... See more

Company replied

Rated 5 out of 5 stars

Wanted to place an order for 2 Round brilliant bezel cord bracelets to celebrate my Mom's 90th Birthday. Customer service assured me the gift would arrive in time for her birthday - in Canada. They... See more

Company details

  1. Fashion Accessories Store
  2. Jewelry Store

Written by the company

About THE FUTURE ROCKS Cultivating a community of innovators, THE FUTURE ROCKS aims to form a global constellation of conscious jewelry brands who share values of sustainability, diversity and sophisticated design. The international site engages with digital-native Millennial and Gen Z consumers through a highly curated shopping experience. DPMS Category A Registrant (Registration No. A-B-23-12-00016)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

69 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Quick response & delivery of product

Quick response & delivery of product. Product is beautiful, perfectly described and very high quality. Will do business with again!

August 4, 2024
THE FUTURE ROCKS logo

Reply from THE FUTURE ROCKS

Dear C,

Thank you so much for your wonderful review!

We're thrilled to hear that you had a great experience with us. Providing an exceptional jewelry shopping experience from our curated collection to our customer care is always our top priority.

Your feedback helps us continue providing excellent service and products. We look forward to serving you in the future!

The Future Rocks team

Rated 5 out of 5 stars

Beautiful earrings and excellent…

Beautiful earrings and excellent service!

May 3, 2024
THE FUTURE ROCKS logo

Reply from THE FUTURE ROCKS

Dear Anna,

Thank you for your wonderful 5-star review! We're delighted to read that you loved the beautiful earrings and received excellent service.
Your positive feedback means so much to our team. Providing an exceptional jewelry shopping experience from our curated collection to our customer care is always our top priority.
We appreciate you taking the time to share your kind words and look forward to impressing you again soon with more exquisite pieces.

The Future Rocks team

Rated 4 out of 5 stars

Quality product just slow delivery

I love the website ease of use, variety of options and very happy with my purchase Customer service was very responsive and timely. When I needed to return some thing that’s much appreciated. I’m giving four stars instead of five only because the delivery date was not as promised. The delay causes sime inconvenience so heads up if you’re planning a gift for a special occasion.

April 5, 2024
THE FUTURE ROCKS logo

Reply from THE FUTURE ROCKS

Hi Pasha,

Thank you so much for sharing your thoughts! We're thrilled you loved our website and enjoyed our variety of options. We apologize for the inconvenience caused by the delay in delivery. Your patience is appreciated, and we're working on improving our shipping processes. Thank you for choosing us, and we look forward to serving you with more stunning pieces in the future!

The Future Rocks Team

Rated 5 out of 5 stars

The product is in high quality

The product is in high quality. And the delivery is highly efficient. But it will even better if the packaging of the parcel can be improved.

January 16, 2024
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Reply from THE FUTURE ROCKS

Hi Ginny,

We're thrilled to receive such positive feedback from you! We appreciate your suggestion and we'll certainly consider this as we continue to enhance our packaging. Thank you for choosing us, and we look forward to serving you with more stunning pieces in the future!

The Future Rocks Team

Rated 5 out of 5 stars

Sparkly little gem

Decided to buy a smaller piece first to see how they look and so pleased with it.
Quality is exceptional and cord part of the bracelet really well made so sits very flush to the wrist.
Perfect as a stand alone piece or stacked.
The stone is a good size and very clear.
Highly recommend and will look at more when time allows

January 12, 2024
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Reply from THE FUTURE ROCKS

Hi Sam,

We appreciate your wonderful feedback and thank you for choosing The Future Rocks for your recent jewelry purchase. It's fantastic to hear that the cord bracelet met your expectations!

The Future Rocks Team

Rated 5 out of 5 stars

Good product, smaller then expected

I approached my engagement with this company with initial skepticism, given its social media presence and Hong Kong-based operations. Previous encounters with similar entities left me disillusioned, as they often devolved into scams, resulting in either damaged goods or unmet promises.

Nevertheless, I decided to proceed, and my experience proved remarkably smooth and responsive. Upon placing the order, the team promptly contacted me to inquire about the necessity of special packaging for my intended occasion—a thoughtful touch for a gift intended for my wife. Subsequently, I received a FedEx tracking number, affording me the ability to monitor the shipment's progress, ultimately arriving a day in advance of the scheduled delivery date.

The intricately detailed and magnified images on the website accurately portrayed the product. While the actual item proved smaller than anticipated, its quality surpassed expectations, eliciting admiration from my wife.

In conclusion, I unequivocally endorse this company and anticipate availing of their services in subsequent endeavors.

January 12, 2024
THE FUTURE ROCKS logo

Reply from THE FUTURE ROCKS

Hi Adrian,

Thank you very much for sharing your recent experience with The Future Rocks. We truly appreciate your thoughtful and detailed feedback, and we're thrilled to hear about your positive encounter with our company.

The Future Rocks Team

Rated 4 out of 5 stars

Great

Great customer service, gorgeous original jewelry. Woud love a shorter post option on the flat back diamond studs.

December 27, 2023
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Reply from THE FUTURE ROCKS

Hi Sarah,

We're thrilled to receive such positive feedback from you! We appreciate your suggestion and we'll certainly consider this as we continue to enhance our collection. Thank you for choosing us, and we look forward to serving you with more stunning pieces in the future!

The Future Rocks Team

Rated 5 out of 5 stars

The neck I ordered were beautiful and…

The necklaces I ordered were beautiful and got here in time for Christmas. I had a small mixup at customs but it was resolved. Thank you.

November 29, 2023
THE FUTURE ROCKS logo

Reply from THE FUTURE ROCKS

Hi Lisa,

Thank you for choosing The Future Rocks! We're delighted to hear that you found the necklace beautiful and that it arrived in time for Christmas. Your satisfaction is our priority, and we wish you a Merry Christmas and wonderful holidays!

The Future Rocks Team

Rated 5 out of 5 stars

Beautiful pieces of jewelry

Beautiful pieces of jewelry. Very delicate and unusual. Very prompt delivery and elegant packaging.

November 29, 2023
THE FUTURE ROCKS logo

Reply from THE FUTURE ROCKS

Hi Laura,

It's a pleasure to hear such wonderful feedback from you. Our team is delighted that you had a positive experience at The Future Rocks and hope you continue to visit us for future-forward jewelry.

The Future Rocks Team

Rated 3 out of 5 stars
THE FUTURE ROCKS logo

Reply from THE FUTURE ROCKS

Hi Carmen, thank you for contacting The Future Rocks.
Would you please email the details to contact@thefuturerocks.com and our team will assist you on the case. Thank you.

Rated 5 out of 5 stars

Orbit necklace

Shipping was over $50 for a necklace. Disappointing about that. The necklace is exactly what I was looking for tho.

September 1, 2022
Rated 5 out of 5 stars

My wife loves them

My wife loves them! Shipping was much faster than estimated but I couldn't wait until our anniversary to give them to her :)

May 12, 2022
Rated 3 out of 5 stars

the big pearl fell off after only 2…

the big pearl fell off after only 2 months. Not soldered on the ring very well. Would not recommend to get this ring at all

edit: team reached out to me right away and provided an adjustment on payment. Much appreciated

February 17, 2022
THE FUTURE ROCKS logo

Reply from THE FUTURE ROCKS

Hi Sean,
We are sorry to hear that the pearl on your ring fell off. We take the quality issue seriously with all our brand partners, please send pictures of your broken ring to contact@thefuturerocks.com. We would do our best to make an arrangement for a repair with our brand partner.

Cheers,
The Future Rocks team

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