The Gas Shop Reviews 8

TrustScore 4.5 out of 5

4.3

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Company details

  1. Gas Company
  2. Gas Installation Service

Written by the company

We service, repair and maintain all domestic gas appliances, conventional gas boilers, condensing and combination boilers, back boilers, warm air units, gas fires and cookers. We also work on LPG (bottled gas) appliances in boats and static caravans, as well as in domestic properties. In addition, we supply and install replacement gas boilers. We offer a specialist service to Landlords relating to gas safety in rented properties. We are also plumbing and heating engineers, carry out repairs to bathrooms, showers, W/C and kitchen plumbing installations as well as radiator and central heating repairs. We stock a huge amount of spare parts at our extensive high street premises and offer a same day 24/7 emergency repair service for regular customers. Additionally, we are specialists in supplying and installing gas fires and stoves, fireplaces, wood and multi-fuel burning stoves, flue lining, etc. Please call in to view our extensive Showroom displays or phone for a free, no obligation home survey and quotation. Many of our competitors hide behind a mobile phone that they don’t answer or a private address that you can’t find. We are a professional company established for 30 years with an enviable reputation, operating from a retail, high street premises that are open 6 days a week with knowledgeable helpful staff.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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Rated 5 out of 5 stars

The task was to replace a gas fire with…

The task was to replace a gas fire with an electric one and then to swap an old gas fire with the one just replaced. Vic was very friendly, polite, tidy and went the extra mile to do a great job. I hsve no hesitation in recommending the Gas Shop and Vic does excellent work.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service & attention

Having had numerous issues with my Rangemaster cooker since it was delivered, brand new, from the factory eight years' ago, I decided to contact The Gas Shop. Their engineer arrived and solved two of the three problems, the third problem taking a little longer as parts had to be ordered - but now resolved to my complete satisfaction. In fact, my cooker now works better than it has ever worked. I had no need to progress chase (unusual in this day and age!) and I felt totally confident leaving everything in their hands. I am an extremely happy customer and cannot recommend The Gas Shop enough. I'm very relieved that I chose not to use one of the companies I had considered from the internet.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, called at 8am for our elderly parents who had no heating and even though we were a new customer an engineer was there the same day and fixed the issue. He then also spent time explaining the system and gas fire to our dad, even labelling different dials so he wouldn't get confused. It's that kind of service that sets company's apart from the others. Wholeheartedly would recommend

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very Professional and well mannered

Just had new boiler and 2 radiators changed. Excellent professional service from start to finish. The installers Ben Will and apprentice Josh were all very professional neat and tidy and always polite. They are an asset to the company. Nice to use a company that still has the customer at the centre. Will not hesitate to use again well done!

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great breakdown service

We discovered that out boiler had stopped working with a fault code this morning so we had no heat or hot water. The Gas Shop had somebody here within 2 hours who did a very thorough job and fixed a fault that had been slowly (but secretly) developing over a long time. We've used them a few times over the last few years and have always been delighted with their service; they are in a completely different league to British Gas.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

When one of my gas fires stopped working I sent an email to The Gas Shop. Simon replied quickly and made an appointment to call in the next day. He came on time and gave me a quotation to supply and install a new fire. Ryan came on time and did an excellent job in fitting the new fire. They were both polite and helpful and I was very pleased with the service and would recommend.

June 5, 2021
Unprompted review

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