Theglamtime Reviews 

49
•
TrustScore 4 out of 5

4.1

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4.1

Great

TrustScore 4 out of 5

49 reviews

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4.1

All reviews

(49)

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Rated 4 out of 5 stars

Assistance with Cancellation

Ann from Escalation Team has provided a swift solution for a subscription that I singed for un-voluntarily. Her support was informative and understanding of the situation.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COST SCAM COMPANY

Well what can I say I was promised a refund regarding the hidden subscription fee which they are scamming out of people. Then i get the below email
To proceed with the refund, as we are making an exception to our standard policy, we ask for your support by sharing your feedback on our Trustpilot page. A 5 star rating will be greatly appreciated as I resolve your issue. It is important to me that you mention my name (Marshall) when you rate my services as it helps to easily identify your review and initiate your refund.

Important: In your review, we ask that you avoid using terms such as "REFUND" or "membership cancellation" as they can be confusing to other customers. Instead, we would greatly appreciate it if you would write one of the following phrases: “good service”, “good company”, “thank you”, “good experience”, “good customer support”, etc.

Note: Reviews that include terms such as “refund” will not be considered positive, regardless of the number of stars awarded. Consequently, we will not be able to proceed with the refund process, which is a significant exception from our team.
So they you go if i give a good review I get my refund
DO NOT USE THIS COMPANY THEY ARE SCAMMING PEOPLE WITH THE HIDDEN FEE WHICH THEY TAKE MONTHLY I WOULD NEVER USE THEM AGAIN AND WILL KEEP PUTTING BAD REVIEWS UNTIL THEY ADMIT THE SCAM!!!!

December 25, 2024
Unprompted review
Theglamtime logo

Reply from Theglamtime

Dear Samantha,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@theglamtime.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

HIDDEN SUBSCRIPTION FEE

I did want to buy the pot special. I thought it was a once off purchase as there stood nowhere its a subsrcibtion. So after the first payment , I had to make another payment which I didnt. And then money was deducted from my account again without my consent. So state that its a subsription.

November 12, 2024
Unprompted review
Theglamtime logo

Reply from Theglamtime

Dear Mariska,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@theglamtime.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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