GO2 Reviews 

296
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Hi, first time using your company, recommend by a friend, I bought the curb it stick, i received an envelope in the normal post with only a packing slip inside, the envelope looked liked it had bee... See more

Rated 5 out of 5 stars

I ordered the value pack (4 Inhaler Sticks) and they arrived very quickly after ordering. I'm using the Energy and Focus inhalers whilst my Wife is using the Calm and Sleep inhalers. So far so good. T... See more

Rated 5 out of 5 stars

Love the concept. Fabulous idea . I have been using the focus at work and whilst studying. Certainly helps with brain fog and enhances concentration levels . Would be useful on long car journeys too... See more

Rated 5 out of 5 stars

A few months ago I stumbled across the Go2 Sleep stick in my local chemist and bought it for my daughter-in-law, Hannah, who has always struggled with difficulty sleeping. Hannah had often had to reso... See more

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4.5

Excellent

TrustScore 4.5 out of 5

296 reviews

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4.5

All reviews

(296)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I recently had an issue with a missing…

I recently had an issue with a missing item from my GO2 order, and initially, I suspected it might have been lost or stolen. After reaching out to them, Marc from customer service was very responsive and ensured a replacement was promptly shipped to me with an apology. While I encountered a snag initially, the quick response and resolution were appreciated. My experience with their products has been mostly positive, though communication could improve slightly based on others’ experiences. Overall, a decent shopping experience.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and great products

I had an issue where my item was missing from the parcel when it arrived, I'm presuming it was probably stolen or lost somewhere along its journey, I originally thought I'd been scammed but now realise i was totally wrong and just unlucky.
I contacted The Go2 Brand through the contact details on trust pilot and got an immediate reply, Marc couldn't have been more friendly and went out of his way to make things right.

The item was shipped out again to me rapidly, with an apology, I can't fault the company and I'm very happy with the products I received.

I'll definitely be buying from them again, and highly recommend, great service and great items, highly recommended 👍

Thanks, The Go2 Brand

December 3, 2023
Unprompted review
Rated 5 out of 5 stars

Missing item

Hi, first time using your company, recommend by a friend, I bought the curb it stick, i received an envelope in the normal post with only a packing slip inside, the envelope looked liked it had been opened. My friend seems to think she previously had hers delivered in padded packaging and not just a thin envelope? I’ve sent an email via your website but had no reply.
Please advise, thanks

Updated review- Replacement sent and received, many thanks

November 30, 2023
Unprompted review
Rated 4 out of 5 stars

arrived next day

ordered items 1 day, and received the next. And letterbox size so didn't have to hang around.
The sticks help my breathing and sinus's.

January 14, 2023
Rated 1 out of 5 stars

My parcel still hasn’t arrived

My parcel still hasn’t arrived, and I had to pay Royal Mail £3.50 for delivery as it hadn’t been sorted your side even though I’d already paid delivery charge when ordering

November 28, 2022
GO2 logo

Reply from GO2

We are so sorry that the Royal Mail strikes have caused issues, but your item was dispatched next day. We can unfortunately not control Royal Mail or the ripple effects of the strike actions they have taken. Customer service will liaise with you to ensure that you get a replacement order.

Rated 5 out of 5 stars

Go2sleep sticks

A problem with delivery which in the end was nothing to do with company but immediatly were of assistance and so helpful .l definitely would recommend company to friends

September 14, 2022
Rated 4 out of 5 stars

Great products

The only reason I didn't give 5 stars is because I had to contact customer services to check my order had gone through as I didn't receive a confirmation email.
Great products, prompt reply to my query and quick delivery.

July 29, 2022
Rated 5 out of 5 stars

Heavenly scents :)

Heavenly scents :)
I only use aromatherapy (essential) oils and wasn’t sure if I’d like these… but no, they are lovely and I no longer need to take sticky glass bottles out with me for sneaky sniffs!

July 28, 2022

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