The Gold Bullion Company Reviews 465

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I cannot commend this company highly enough, they are brilliant Order placed yesterday afternoon and delivered at 10.30 today. Great customer service from Jan. I'll be back!!

Rated 5 out of 5 stars

Excellent service- bought a number of gold coins over the years. Always dispatched and delivered rapidly. Finally made the decision to cash in … popped up to the office and dropped off the coins. With... See more

Rated 5 out of 5 stars

I have used this company for a few years now and find them professional in every way. I value the fact that if i call for information the staff are always respectful and do their best to assist.... See more

Rated 5 out of 5 stars

Great quality, choice and the full range in stock! Competitively priced, and a big plus is having the choice of how you want your items presented, adds a touch of class and professionalism. Would d... See more

Company details

  1. Gold Dealer
  2. Coin Dealer
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Jewelry Buyer
  6. Scrap Metal Dealer

About The Gold Bullion Company

Written by the company

As Official Partners to The Royal Mint, and Authorised Distributors and resellers for Perth Mint, Metalor, Umicore, PAMP Suisse, Valcambi, Baird & Co and more, we offer one of the widest ranges of precious metal products in the UK, including Gold Bars, Gold Coins, Silver Bars and Silver Coins.

The Gold Bullion Company was established in 1993 and has supplied over 100,000 precious metal orders since then.

Every precious metal product that we supply is accompanied by a certificate of authenticity and can be delivered to your UK address via fully insured, signed for delivery.

For customers who are hesitant to store valuables at home we offer low cost, fully insured, fully allocated vaulted storage in the UK. We also provide the opportunity for customers to make VAT Free purchases of silver bars and coins held securely within LBMA vaults in the UK.

Buy Gold online quickly and easily with your credit card, debit card or bank transfer with The Gold Bullion Company. We stock a huge range of products from many of the world's leading precious metal mints and manufacturers.

The Gold Bullion Company Banner

Contact info

Secure Your Future with Gold & Silver

Discover competitive prices on investment-grade gold & silver bullion.

4.9

Excellent

TrustScore 5 out of 5

465 reviews

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Rated 5 out of 5 stars

The pricing here is incredibly…

The pricing here is incredibly competitive, especially compared to my previous experience with another company that charged significantly more. The option for next-day special delivery was a fantastic perk, allowing me to schedule it conveniently on my day off. I am extremely satisfied with my purchase, the prompt delivery, and the regular email updates. I would definitely make a purchase here again and wholeheartedly recommend this company.

January 16, 2026
Unprompted review
Rated 4 out of 5 stars

The pricing is fantastic

The pricing is fantastic, especially when compared to my previous purchases from different suppliers, which were significantly more costly. The option for next-day special delivery is a great advantage, as it allowed me to schedule it on my day off. I'm thrilled with the product, the swift delivery, and the consistent email updates. I'll definitely consider buying from this company again and highly recommend them.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Shopper

From initial enquiry to receipt of purchase was only 1 day so transaction concluded very swiftly. Price for item was very good too.

November 28, 2025
Rated 5 out of 5 stars

Competitive price

Competitive price, I've bought before from another company and they are so much more expensive. Next day special delivery is a bonus, I could arrange for a delivery on my day off. Really pleased with my purchase, the delivery and the emails keeping me informed. I would buy again and recommended this company.

December 3, 2025
Rated 3 out of 5 stars

Lack of phone contact.

I've been trying to contact them in 2 weeks and their answering machine keep saying all agents are busy also emailed them multiple times they have not get back to me!!
----
Update: GB co. is apparantly reachable just by online chat! very disappointing that a valuable asset trade company can't do comunication right, yet the customer service was doing good.
Change review stars from 1 to 3 stars.

October 20, 2025
Unprompted review
The Gold Bullion Company logo

Reply from The Gold Bullion Company

Hi Joe, We apologise for your frustrating experience. We have reached out via the Trustpilot platform in an effort to identify you and look into why emails have gone unanswered. The closure of our phone lines was necessary to allow our small team to focus on processing unprecedented order volumes, as was the case with other bullion dealers. We have posted regular operational updates on our website and sent emails to our customers who have opted in to our newsletter system.

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