Very good firm to deal with. Done 3 transactions now & been pleasantly surprised by the valuations & speed of payment. Much better than the local high street cowboys. I will only use them in the futur... See more
Company replied
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We will value and buy your unwanted, unloved, unused Gold, Platinum, Palladium and Silver. Whether pristine and new, or old and tarnished, or even broken, and of any shape or size, we provide free collections, free valuations, free postage and free returns. Just request a selling pack now, receive it the next working day and post it straight back. We will value all items, make you an offer and pay by bank transfer, cheque or even Paypal, on the same day. All items are automatically insured up to £750 per pack, with higher insurance available on request. And if you decline our offer or change your mind, all items are returned to you free.
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
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So easy to use and was given a good price for my bits and bobs and there wasn't many.
Plenty of communication throughout the process. Promot call once they received my items. Full explanation of items sent and value offered. As I was out when they contacted me they texted the valuation and I was able to provide banking info. Money was then immediately transferred.
Very quick simple and efficient.
Excellent service returned my jewellery in package provided by the gold company . Quick reply and quote for my old chains rings odd earring’s excepted quote money in my bank account same day .
Really helpful had a good price and kept in touch really good service
I didn't really know what to expect but I can say it was fantastic.
So easy to use.
I sent my package and the following day I received a phone call from a very pleasant professional man. I agreed the price quoted and the money was in my account within minutes. I also received a text confirming everything.
I feel personally this company take advantage of people with money problems.
I sent two rings to them I was expecting at least £150 I got offered £72. They do this to take advantage of a person needs the money like at the time I did. So I accepted an offer I wasn’t really happy with. I know they want to make a profit but I feel they know only people with no time or who need money come to them.

Reply from The Gold Company
Excellent people to deal with it was that easy I thought there was a catch but there wasn't Excellent
Very professional and honest business, first class!
Good communication, money in the bank within half an hour.
Such great service from this company. The delivery of the envelope to post my items took a few days, but once that arrived everything went like clockwork. I took my envelope to the post office on Tuesday & Wednesday morning I received a phone call making me a great offer for my items. I accepted & the money was put straight into my account.
I couldn’t have hoped for a better service, thank you very much .
What a simple and quick process this was. Went online and ordered a free kit, got a text messages checking I had received it ok. I posted on the Monday evening and by Wednesday the money was in my bank as I was very happy with my offer. Thank you
Brilliant company! Very generous with there offer and money was in my bank before I got off the phone ! Very happy, fantastic swift service. Highly recommend 🌟🌟🌟🌟🌟
Couldn't have made the process more simple. Impressive.
Very straightforward and efficient process. Posted items via prepaid packaging. The very next day I received a text message with a value. Once accepted I provided my bank account and the money was transferred within 20-30 mins. Very happy with the service.
I applied on-line to request the relevant packaging to send in unwanted jewellery. I received this within a couple of days. I followed easy instructions on what to do and subsequently posted my items free of charge. Within 24 hours I received a phone call with an offer which I accepted. The money was transferred into my bank account while I was still on the call. Because of the great service I received I decided to send 2 more items. The same again money was in my account the day after posting. Absolutely brilliant service.
Very quick and easy to deal with. Money was in the bank straight away.
I saw The Gold Company adverised and thought I would send of old gold and silver jewellery I didn't wear anymore. They kept me informed through email when they had received my package and I got a phone call very quickly with an offer. I had only sent a small amount of jewellery and was surprised I got as much for it as I did. I accepted the offer and the man asked for my bank details over the phone, which I was very unsure about giving, he said he would text me what details he needed instead. Still a bit unsure I did send my details and the money was in my account with in a few hours. Service was excellent.
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