Honestly couldn’t recommend a company more, the service I have received has been second to none. My parcel had gone missing in the post (Royal Mail strikes) and Gill went above and beyond to sort it,... See more
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All fine , I was unable to order the bag initially but after a call to Customer Services I was sent a link and all sorted. Quick delivery . I’ve had several Grandma is Good bags since my first... See more
I bought some of these bags when on holidays and my elderly mum was staying with us for a few days and she saw the bags and commented that she really liked them. I ordered some online and hadn’t told... See more
Absolutely excellent service, I messaged with a request for a bag that wasn't available at the time online, and as soon as it became available they let me know. I then ordered my bags which are brill... See more
Company details
Information provided by various external sources
Alan and Lesley began The Good Bag Co in 2006 after seeing so many plastic bags available and damaging the environment and wildlife. They decided to create an alternative which would be practical and enjoyable to use. Alan injected his wicked sense of humour into the vivid designs and characters you can see on the bags and between them they developed the business into the successful brand it is today. Unfortunately Lesley passed away in 2013, The Good Bag Co has been a little quieter but due to Alans resilience and dedication to Lesleys memory and what they had built together we are now firing on all cylinders to bring you some bright new bags , mugs, cards and aprons and hope that when you buy one of them you will remember the lovely lady who was inspired to make it happen.
Contact info
62 Beech Road Chorlton, M21 9EG, Manchester, United Kingdom
- 015394 35442
- enquiries@thegoodbagco.com
- thegoodbagco.com
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Very good service.
Quick and easy
Received my item very quickly in fully recyclable packaging. Delighted with my bag!
STILL WAITING ON MY ORDER!!!!
I ordered a "nurses are good" bag and paid for delivery which stated it would be delivered within 3 to 4 working days on the 17th Feb 2020. It is now the 1st of March 2020 and I have still not received it. I have emailed the company 3 seperate times with no reply and when I check my order status online it just says my order is being processed.
Daylight robbery. I will now have to report the company and claim my funds back through PayPal.
Quick and easy to order
Quick and easy to order. Ordered on Friday evening item arrived on Monday. Excellent service.
Lovely quality bag
Lovely quality bag, bought it for my mum for mother's day.
My mum bought me the daughter one and I love it.
I ordered a bag on the 17th Feb and…
I ordered a bag on the 17th Feb and have not received it as yet. Money taken out my account. Email unanswered. Poor service.
First class service
Super fast delivery . Delighted with bag . Will definitely recommend
Love these bags
Love these bags, I have bought many over the years for myself and friends. They have been used for all sorts of things a well as shopping! Great size, lovely messages. Only draw back.....I miss going into the grasmere shop!
Highly recommend
A brilliant prompt service for online orders, and a great shop to visit in the heart of the Lake District.
Will happily use again.
Excellent all round service would…
Excellent all round service would definitely use again
Excellent quality bags as always.
Bags just as described
Bags just as described. Fast delivery and environmentally responsible packaging. Thank you.
Item exactly as ordered
Item exactly as ordered, delivered expeditiously and recipient deligfhted.
Excellent service and great bags :)
Easy to order on web site and delivered…love theses bags
Easy to order on web site and delivered super fast 👍😁 thank you
Good choice of bag designs.
Good choice of bag designs.
Website easy to navigate.
Fast delivery.
Good bag
Good bag, the second one i have bought. The handle has worn on the first so needed a replacement. No lining in this one though!
Called into Grasmere to buy one but the shop was closed, empty so needed to order online.
Love the bags and excellent service and…
Love the bags and excellent service and value for money.
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