I recently sold my small whisky collection and couldn't be happier with the service I received. From my very first enquiry the team was friendly, professional and incredibly helpful. They guided me... See more
Company replied
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I recently sold my small whisky collection and couldn't be happier with the service I received. From my very first enquiry the team was friendly, professional and incredibly helpful. They guided me... See more
Company replied
Very straightforward way to move my spare bottles and realise some profits. Communications back and forth were done quickly. Great updates to my email as the bids were coming in during the sale... See more
We wanted to offer a small number of our Casks onto the GWA. From start to finish Beau and the Team, make this very easy. The Auction itself is simple to navigate and all the information is there to... See more
We have an old single malt in the house and thought it would be worth getting a valuation - sent images of the case/bottle to TGWA and within ten minutes they came back with a no obligation free val... See more
Written by the company
The Cellar, IV18 0LQ, Newmore, United Kingdom
Asks customers to review
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Replied to 83% of negative reviews
Typically replies within 48 hours
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Seamless experience & good background to the whiskies being auctioned.
All business done professionally and efficiently
Friendly and great communication well established àll gòod
Great service. Couldn't get to collect the bottles, because of illness. I called and they were immediately entered into the next auction. Many thanks - was much easier than I expected.
Very straightforward transaction and a website easy to use. Would recommend this auction site.
WA and SWA can accept customer arrange shipment
wish TGWA also can accept customer
arrange the shipment
We were kept well informed throughout the whole process. When we went to the auction house to hand in the whisky's the young lady was very helpful and informative.
Everything in terms of admin and payments and bidding works to a very high standard so this is very satisfying. However it was disappointing to note that the £40 bottle of whisky that I won in the auction turned out to be a £76 cost due to delivery and insurance. Fine but this needs to be made clear at the beginning.

Reply from The Grand Whisky Auction
An excellent result for my first sale. Everything was super smooth with info on new bids supplied immediately. I was very pleasantly surprised by the whole process.
Love this site (maybe a bit to much) easy to navigate and bid, payment process is quick and easy. Purchase is always as described.
Grand Whisky Auction are great to deal with. Very helpful, well organised & so far been very happy with prices gained by auction.
Always find a bargain, swift response, communication is excellent, speedy delivery. Well packaged. Looking forward to doing business in future. Thankyou. Keep doing the excellent job you guys/gals do.
I rated this company with a one-star rating in the past because they refused to deliver my bottle, which resulted in me paying for shipping more than once.
Six months later, I saw a bottle I was interested in. So I thought, why not let's see if this was a one-off bad experience? After all, they took a membership fee, right?
And what happened is shocking and highly unethical.
I was unable to place a bid, so when I called the company, the gentleman (who was quite rude) said to me on the phone, and I am quoting word for word here (and have the recorded phone call as evidence),
'If you remove your one-star review, we will allow you to proceed to place bids.'
The gentleman was unapologetic, laughed at me on the phone, and then hung up mid-conversation. It was highly unethical and proof that the company does not give a damn reputation. Instead of trying to rectify an initial issue, they force customers to remove reviews.
They had a chance to win me back as a customer and instead tried to blackmail me.
They also did not inform me of this until I called them and kept the membership fee without a refund.
If the company wants to contact me, they have my email. My name is Peter Roscoe.

Reply from The Grand Whisky Auction
I was most impressed by the speedy, personal, pressure free response to my enquiry. I would not hesitate to recommend this firm to anyone wishing to consider selling whisky or requiring a valuation.
Should I decide to sell my whisky in the future the TGWA will get my business
First time I used Grand Whisky Auction to sell my bottles, All 35 Sold for Great prices, They came to collect them, A Friendly Team and Great service Would HIGHLY RECOMMEND And will definitely use them again, 💯%Satisfaction, Many Thanks,,
Collection great promotion of auction very good.Payment not easy for older people who do not have a mobile phone could be looked at
Honestly I say again that this is the best place to use to sell your whisky, it's the second time using the "grand whisky auction" each time achieving the best prices, I enquired on numerous occasions to various business sites and received offers far far less than I gained in the auctions, I will be using this place again and recommend it to anyone considering selling their whisky
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