I recently sold my small whisky collection and couldn't be happier with the service I received. From my very first enquiry the team was friendly, professional and incredibly helpful. They guided me... See more
Company replied
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I recently sold my small whisky collection and couldn't be happier with the service I received. From my very first enquiry the team was friendly, professional and incredibly helpful. They guided me... See more
Company replied
Very straightforward way to move my spare bottles and realise some profits. Communications back and forth were done quickly. Great updates to my email as the bids were coming in during the sale... See more
We wanted to offer a small number of our Casks onto the GWA. From start to finish Beau and the Team, make this very easy. The Auction itself is simple to navigate and all the information is there to... See more
We have an old single malt in the house and thought it would be worth getting a valuation - sent images of the case/bottle to TGWA and within ten minutes they came back with a no obligation free val... See more
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The Cellar, IV18 0LQ, Newmore, United Kingdom
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Replied to 83% of negative reviews
Typically replies within 48 hours
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The Grand Whisky Auction I can recommend, from initial phone call to website onto collection of my goods to Auction day, you are keep well updated on how it's going, if you like your Whisky this is a good site for buying or selling,
Very efficient service from start to finish. Prompt payment after the auction.
This is the best way to sell your whisky, from start of process to payment, they keep you informed. Their valuation was spot on, and I actually got more. Would definitely use them again.
Very straightforward procedure, easy for me as a total novice to auctions! Helpful people, useful advice on recent sale prices for similar items. Free collection from pick up point went well. All items reached agreed reserves and sold. Thank you!
Couldn’t recommend it enough so easy to use and helpful
Couldn’t recommend this buisness more for their excellent customer service, communication was paramount and really happy in all they provided and carried out with my items that they auctioned for me
Great communication from start to finish, dropped my whisky off to the whiskey exchange van, really simple and they sorted the rest. I got top end of the estimate too which I'm thrilled with. Took around 2 weeks to get paid.
Incorrect classification of bottles:
The volumetric weight of the bottles were incorrect.
The incorrect volumetric weight resulted in excessive shipping charges.
i PAID FOR MY GOODS FILLED IN ALL THE REQUIREMENTS AND 2 DAYS LATER YOU GHARED ME AGAIN OR YOU WOULD MAKE ME PAY EXTRA CHARGE AS SOON AS I CONFIRM YOU HAVE TAKEN MY MONEY TWICE I WILL CONTACT YOU AGAIN THE OPERATIVE WAS NOT HELP FULL
KEITH

Reply from The Grand Whisky Auction
Great online spirits auction site. Always a fantastic selection of bottles. Easy to navigate site. Excellent.
A seamless transaction and good communication. Answered my queries promptly
Another problem free experience with TGWA. Site is easy to use and professionally run. I will be back!
Great after winning purchase from paying for purchase and delivery is so much easier than other auctions it's all done in one payment not messing about with delivery options usually prompt delivery and it easy to notify to deliver to post office if your not in great service
A first class company with some great deals in auctions, delivery within days at end of auction with items carefully wrapped.

Reply from The Grand Whisky Auction
The Grand Whisky Auction are always so helpful. Pick up is easy and they can come to your house or there are centralised pick ups.
Payment is quick and easy. I like watching my whiskies count down and I'm always happy with the prices.
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