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The Granite House  Reviews 99

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great customer Service I have used the Granite House on several occasions over the last few years. The whole team were so professional right from the start. Big thanks to Joe for advice and Jack fo... See more

Company replied

Rated 5 out of 5 stars

Jenny was fantastic at helping us with choosing our vanity tops and assisting with tricky measurements. We are so happy with our new sink tops, which have massively improved our bathrooms. Thank you.... See more

Company replied

Rated 5 out of 5 stars

We purchased from The Granite House, we weren’t disappointed. From the initial visit to the factory we were met with knowledgeable staff in a well stocked show room, To the survey which was carried ou... See more

Rated 5 out of 5 stars

I would highly recommend The Granite House. We visited them in Bicester when looking for a suitable quartz. Lynne was really helpful showing us various styles and giving samples to take home and... See more

Company details

  1. Countertop Store
  2. Granite Supplier
  3. Natural Stone Supplier
  4. Stone Supplier
  5. Stonemason

Written by the company

The Granite House is a bespoke stone fabricator based in Bicester, Oxfordshire. We specialise in the template, fabrication and installation of Granite, Quartz, Ceramic and Marble surfaces for your kitchen and bathroom. We also have a huge selection of off cuts which are perfect for smaller areas like cloakrooms, out door kitchens and fire hearths. If you want the durability and ease of Quartz or Ceramic stone, we have samples from all the leading manufacturers like Silestone, CaesarStone, Dekton and CRL plus our own range, Eterno. Looking for something completely unique? Then we can arrange for you to visit one of our natural stone importers and choose the granite or marble slabs that end up in your home. Visit our showroom to discuss your design and colour schemes, and let us help you choose the right stone at the right cost for your project.


Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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Rated 5 out of 5 stars

Great customer Service

Great customer Service
I have used the Granite House on several occasions over the last few years.
The whole team were so professional right from the start. Big thanks to Joe for advice and Jack for the quality of his work, it looks fantastic!

March 16, 2026
Unprompted review
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Reply from The Granite House

Hi Jeanette, thank you so much for your lovely review. We really appreciate you choosing to use us again for this project.

Rated 5 out of 5 stars

Jenny was fantastic at helping us with…

Jenny was fantastic at helping us with choosing our vanity tops and assisting with tricky measurements. We are so happy with our new sink tops, which have massively improved our bathrooms. Thank you.

January 20, 2026
Unprompted review
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Reply from The Granite House

Hi Sophie - thank you for your lovely review, we are delighted you are so happy with your new tops.

Rated 5 out of 5 stars

I had a fantastic experience work…

I had a fantastic experience work working with The Granite House in Bicester. They have a great range of worktops and the knowledge of the staff is fantastic. They were so helpful and worked around all our times scales I would highly recommend them.

October 16, 2025
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Reply from The Granite House

Thank you your lovely review Katie, we are so pleased that you are happy with your stone.

Rated 5 out of 5 stars

Granite Quality Not Bettered

We chose the Granite House as my son had used them ten years before to cover the cupboards in his new kitchen so decided to use them. It was the best choice we could have made from our initial visit to their reception where we were shown all the options with wise advice to discussing granite types and our preferences. We paid a second visit with our final decision and was asked to provide all measurements of current kitchen and what we wanted covered, where and rough measurements and was sent a price. Once the new kitchen was installed a technician was sent to measure up with state of the art lasers/cameras to feed the info into the CAD cutting machinery. The result was millimetre perfection when fitted by the companies installers whom were meticulous and knowledgable. We were over the moon with the end result and have no hesitation in recommending this company to anyone wanting granite tops at a competitive price.

September 15, 2025
Unprompted review
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Reply from The Granite House

Thank you for your lovely review Mr. Smith. We are so pleased you are happy with your worktop and our service.

Rated 5 out of 5 stars

Brilliant Service from Granite House

Brilliant Service from Granite House.
Extremely well organised, effective communication, great advise, precise fitting, overall very efficient. Would not hesitate to recommend.
As a trade customer, GH are my automatic ‘go to’ for stone work-surfaces.

September 1, 2025
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Reply from The Granite House

Thank you for your lovely review Rebecca, we love working with you guys.

Rated 5 out of 5 stars

Great to work with

Excellent initial sales handling and follow up.

August 22, 2025
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Reply from The Granite House

Thank you, Mr Thomson, I'm glad you had a positive experience with us.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, polite, quick and efficient.
Superb result!

August 8, 2025
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Reply from The Granite House

Hi Kate, thank you so much for your review. Glad we were able to help you with your project.

Rated 5 out of 5 stars

Great company to do business with

The people make this company what it is! Dont get me wrong the product is fantastic and is the complete focus of our refurbished kitchen but the attention to detail and the fact they keep the customer informed at all stages is a very special quality missing in a lot of businesses nowadays. Thank you. So glad we got a recommendation to deal with you.

August 20, 2025
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Reply from The Granite House

Thank you so much for your lovely review Mrs Carter, it is very much appreciated.

Rated 5 out of 5 stars

Reliable Supplier with Exceptional…

Reliable Supplier with Exceptional Quality

We’ve been working with The Granite House as our supplier and the service has always been excellent. Their team is responsive, professional, and genuinely committed to delivering on time. The quality of the stone is outstanding – consistent, beautifully finished, and exactly as promised.

Communication is always clear and straightforward, and any questions we’ve had have been dealt with quickly. It’s a real pleasure working with a supplier we can fully trust to meet high standards every time.

Highly recommended to anyone in the trade looking for a reliable partner and top-quality materials.

August 25, 2025
Unprompted review
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Reply from The Granite House

Thank you so much for your review Tim, we love working with you guys.

Rated 5 out of 5 stars

Absolutely brilliant company

Absolutely brilliant company. Utterly professional from start to finish. What I believed to be possibly expensive initially, I later realised the quality of the product, the reliability, guidance, advice and utter professionalism. It was priced exactly right. Their product has made my kitchen look a million dollars, so glad I made the choice to purchase from them.

August 14, 2025
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Reply from The Granite House

Thank you for your lovely review. We are so glad you are happy with your worktops.

Rated 5 out of 5 stars

Quartz worktop

Excellent customer service. A perfect balance of professional expertise alongside being welcoming and approachable. Respectful of how much we had budgetted for. Extensive range of worktops to choose from. Great communication throughout. Work top installers were professional and polite. Our quartz kitchen worktops really are the icing on the cake in our new kitchen!.

August 3, 2025
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Reply from The Granite House

Thank you very much for your review Karen, we are so pleased you love your new worktops.

Rated 5 out of 5 stars

Great service

Great service , lovely staff, kitchen looks amazing :)

July 11, 2025
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Reply from The Granite House

Thank you for your lovely review, We are so glad you are happy with your kitchen.

Rated 5 out of 5 stars

Great Service

Excellent service all round & very happy with my worktops. Very quick from ordering to installation.

July 7, 2025
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Reply from The Granite House

Thank you for your review, we are pleased you are happy with your worktops.

Rated 5 out of 5 stars

Great company

Great company, excellent service from start to finish, friendly and efficient and we're really pleased with our new work surface!

May 30, 2025
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Reply from The Granite House

Thank you, we are so happy you are pleased with us.

Rated 5 out of 5 stars

Highly recommend

From start to finish very professional and polite workmen.

Much better experience than the DIY stores we have had to deal with.

100% recommended

June 3, 2025
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Reply from The Granite House

Thank you, we are so happy you are pleased with us.

Rated 5 out of 5 stars

My experience was excellent from the…

My experience was excellent from the design to the fitting Lynne was extremely knowledgeable and made some excellent suggestions , the fitter did a brilliant job ,I feel like I’m in someone else’s kitchen , Thank you

May 1, 2025
Unprompted review
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Reply from The Granite House

Thank you, we are so happy you are pleased with us.

Rated 5 out of 5 stars

Top notch and easy to deal with!

Honestly this place is spot on. Got a full natural granite worktop and splashback from them. The quality is second to none and the service was simple, relaxed and professional. They turned up on time when they said they would and it fit perfectly. Price was more than competitive too without compromise on quality. The templater was brilliant and so was the lad who fit it perfectly. Thanks so much. Do yourselves a favour and check this place out!! You won’t regret it!

March 28, 2025
Unprompted review
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Reply from The Granite House

Thank you, we are so happy you are pleased with us.

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